07/03/2025
You probably have your house prepped and emergency supplies ready, but do you know what to do if you can't leave home and you need medical help?
The Virtual Emergency Care Service (VECS) along with 13 HEALTH (13 43 25 84) are available for health advice. π±
VECS is staffed by doctors and nurses, providing access to unplanned and emergency care online. It's available for conditions that need immediate attention but aren't life-threatening, like allergic reactions, scratches and bites, pain, infections, burns, children with fevers, gastroenteritis and vertigo. π€
To access the VECS's specialist emergency care services, by telephone or video conferencing, visit: https://www.healthdirect.gov.au/australian-health-services/healthcare-service/brisbane-city-4000-qld/virtual-emergency-care-service-queensland-virtual-hospital/virtual-care-clinics/a87efc17-8078-4db3-8ba9-480b4a5e3bf9
If you're not sure what health service you need, access the Health Direct Symptom checker link:
https://www.healthdirect.gov.au/
13 HEALTH (13 43 25 84) is a phone service providing health advice to Queenslanders. You can talk to a registered nurse 24/7 for the cost of a local call. π
They can give you advice on symptoms and conditions, who to talk to and how quickly you should act. Their advice is confidential, professional and supportive.
In a serious medical emergency, you should always call Triple Zero (000). π