18/06/2025
Hi all. I didn't sleep last night, and I couldn't show up for my team or kids today and that isn't ok. So this video is really hard. Skip to 5-7 for the future if you want to avoid the rest.
It was hard to make, and it may be hard to watch. I hope by sharing a really honest and transparent look at pricing, I can move forwards, and get back to doing what I love to do. Helping my kids and their families live the lives they want to live.
1. Why this video
2. I never wanted to own a business!
3. What's the worst that could happen (this one is a hard watch)
4. A brief history of avoiding making business minded invoicing decisions
5. Wearing the cost of price freezes, and the annual hope game
6. Flawed data and no real savings to be had
7. Move and Grow will persevere, we will change. We will value ourselves and our time. But we can't keep absorbing price freezes forever. And we deserve to be fairly compensated for the complex, emotional, challenging work we do.
I know there have been people rort the NDIS system. But I don't think therapists charging their time when travelling to deliver vital services is a big fish here. We are low hanging fruit, and we are scapegoats.
I have heard stories from families about rare therapists who do seem to be creating opportunities to bill every cent possible (and potentially in unethical or illegal ways). But I promise they are the exception, and I doubt any of this will fix that anyway. Why are we attacking the wrong people and spending millions of pricing reviews that don't actually w**d out the bad eggs or save money.
It just reduces services where they are most effective, takes working parents away from their jobs and pulls kids out of school so they can see us in our office instead of the community. It means a shift in how we deliver, or to whom. If nothing changes, it means a lot of very deserving kids will miss out on therapy. But we will keep fighting for you all, and keep doing our best to make lives better.
Move and Grow will still be here. And we hope families are able to find ways to get to us when we can't get to them