01/02/2025
๐จ Important Community Announcement ๐จ
๐ฅ Our emergency departments remain open and ready to care for the community during this weather event.
However, Townsville University Hospital is currently experiencing increased demand for our services.
Please be assured that no patient will be refused care at any of our facilities.
However, if your condition is assessed as less urgent, you may experience a longer wait.
For non-life-threatening conditions, you can visit the Townsville Medicare Urgent Care Clinic at Eastbrooke Medical Centre at 86 Thuringowa Drive, Thuringowa Central, or you can access confidential health advice over the phone by calling 13 HEALTH (13 43 25 84).
If you have queries about appointments booked next week, please do not call the hospital as our staff are incredibly busy.
If there are any changes to planned care, our teams will contact you directly, and weโll post updates across our social media channels.
As always, if you need urgent medical attention, call 000 or visit your nearest ED.
Our staff are doing their best to care for the community at this challenging time, so please be patient and treat them with respect.
Please stay safe, avoid all unnecessary travel, and remember that floodwaters are extremely dangerous โ they can sweep children into drains, are highly contaminated, and should never be swum or driven through. โ ๏ธ๐ซ
We'll continue to provide regular updates across our social media channels.
For the latest official information and advice, visit the Townsville Local Disaster Management Group (TLDMG) Emergency Management and Disaster Dashboard:
disaster.townsville.qld.gov.au