What are the opening hours?

Monday 8:30am - 4:30pm Tuesday 8:30am - 4:30pm Wednesday 8:30am - 4:30pm Thursday 8:30am - 4:30pm Friday 8:30am - 4:30pm

Tipacl Inc.

TIPACL is a not for profit organisation based in Townsville that has been providing quality support TIPACL puts the needs of people with disability first.

Townsville Independence Program for Adult Community Living Inc is a not for profit organisation based in Townsville that has been providing quality services to people with disability since 1987. We support individuals in a way that reflects their individual needs and circumstances. Our service provision is based on a person centered approach where the people we support are at the centre of all service decisions. We work with individuals and their families in tailored programs where the majority of support is one-to-one. Staff support individuals in accessing the community and integration into recreational, vocational and educational activities. Individuals who have accommodation support are supported in living in their own homes and developing life skills and community networks.

31/12/2025

🎆 New Year’s Day Post – Goodbye 2025, Hello 2026 🎆

Happy New Year from TIPACL!
Today we say goodbye to 2025 and welcome 2026 with open arms.
Thank you to our participants, families, staff, volunteers, and supporters for an incredible year filled with growth, connection, and community.

Here’s to a bright and exciting 2026 — a year of new opportunities, fresh goals, and continuing to support every person to live the life they choose. 💛🎉

31/12/2025

🌟 Happy New Year to our amazing community! 🌟
May this year bring good vibes, great memories, and endless reasons to celebrate. Happy New Year!

29/12/2025

Thank You to Our Staff

As we wrap up the year, we want to give a heartfelt thank you to all the TIPACL staff who worked over Christmas Day and the public holidays. 💛
Your dedication, compassion, and willingness to show up for our participants — even during the busiest time of year — truly reflects the spirit of TIPACL.

We appreciate you more than you know. ✨

27/12/2025

🎄✨ Our TIPACL Staff Christmas Party was full of laughs, good food, and even better company.
A huge thank you to everyone who came along and helped make it such a fun celebration.
Special shout-out to all the staff and participants who dressed up for the occasion — you absolutely nailed the festive spirit! 🎁💛

24/12/2025

🎄✨ Merry Christmas from all of us at TIPACL!
Wishing our participants, families, staff, and community a joyful day filled with connection, laughter, and moments that brighten the season. 💛

23/12/2025

🏆 Why Awards – Overall Why Award Recipient 🏆
At our AGM, we announced this year’s Why Award winners—LSWs who truly represent why we do what we do and embody our TIPACL values in their everyday practice.

Today we’re celebrating our overall Award recipient who encompasses all 6 of our values, Cherie Noon.
Cherie is a highly experienced support worker who embodies the heart of TIPACL's values in her actions. She shows a strong commitment to learning and growth, taking initiative to better understand participants' needs and sharing her knowledge with the teams she works on to improve overall support.

Cherie is participant focused and keeps in mind the bigger picture, advocating for opportunities that support choice, independence and connection. Her honest and fair minded approach sets a high standard, and even when faced with challenges, she continues to lead by example.

Cherie communicates openly, asks questions, and remains adaptable, ensuring participants receive the best support possible. Her integrity, commitment to quality, and consistent professionalism makes her a trusted and respected team member - she is a great examploe of living out the TIPACL values.

Congratulations Cherie — we’re so proud to have you on the TIPACL team!

21/12/2025

🏆 Why Awards – Integrity Category 🏆
At our AGM, we announced this year’s Why Award winners—LSWs who truly represent why we do what we do and embody our TIPACL values in their everyday practice.

Today we’re celebrating our Integrirty Award recipient, Geoff Hudson.
Geoff has demonstrated integrity through his proactive and professional approach to support work. He often advocates for the people he supports. As stated by his team Manager he has 'earned trust through honesty, calm communication, and reliable follow-through'. He handles unfamiliar tasks and untested situations with confidence and care, always putting the participant's wellbeing at the forefront of his decisions. He builds strong, respectful relationships with both participants and their teams, always maintaining high-standards, professionalism and person-centred practice. Geoff's steady presence, and commitment to doing the right thing, reflects the value of integrity.

Congratulations Geoff — we’re so proud to have you on the TIPACL team!

19/12/2025

🏆 Why Awards – Leadership Category 🏆
At our AGM, we announced this year’s Why Award winners—LSWs who truly represent why we do what we do and embody our TIPACL values in their everyday practice.

Today we’re celebrating our Leadership Award recipient, Peita Gallagher.
Peita is the well deserving recipient of this award. Peita demonstrates leadership through her calm, consistent, and participant focused approach. She leads by example, showing flexibility and adaptability in her support - even in challenging situations. She brings positivity to her interactions, de-escalates situations, and keeps the participant's needs at the centre. She supports her teams by communicating openly, stepping up when needed and encouraging others through her steady demeanour. From observations and listening to Peita's team manager that her approach inspires confidence and trust from the team and the participants she supports.

Congratulations Peita — we’re so proud to have you on the TIPACL team!

17/12/2025

🏆 Why Awards – Accountability Category 🏆
At our AGM, we announced this year’s Why Award winners—LSWs who truly represent why we do what we do and embody our TIPACL values in their everyday practice.
Today we’re celebrating a second Accountability Award recipient, Kirralea Shannon.

Kirra has consistently demonstrated accountability when faced with unfamiliar or untested tasks. She shows sound judgement by reaching out or guidance when needed, ensuring quality and safe support. Kirra adapts well to change and confidently navigates the complexities of two challenging programs and has taken on board advice and instruction given, then applied it to her practice and behaviour. Kirra upholds strong personal values and communicates positively and respectfully both to and about the people she supports. Her willinness to take ownership, follow through, and communicate clearly makes Kirra a reliable and trusted team member.

Congratulations Kirra — we’re so proud to have you on the TIPACL team!

15/12/2025

🏆 Why Awards – Accountability Category 🏆
At our AGM, we announced this year’s Why Award winners—LSWs who truly represent why we do what we do and embody our TIPACL values in their everyday practice.

Today we’re celebrating our Accountability Award recipient, Michaela Hocking.

Michaela demonstrates accountability through her calm, respectful, and reliable approach. She handles complex situations with professionalism, seeks advice when needed, and always aims to give her best. Michaela respects participants' choices, adapt to different support needs, and works collaboratively with her team. Her steady commitment to quality support, clear communication, and ownership of her responsibilities makes her a trusted and dependable team member. In the words of their supervisor - "communicative, accountable, reliable, and great to have on the team".

Congratulations Michaela — we’re so proud to have you on the TIPACL team!

13/12/2025

🏆 Why Awards – Collaboration Category 🏆
At our AGM, we announced this year’s Why Award winners—LSWs who truly represent why we do what we do and embody our TIPACL values in their everyday practice.

Today we’re celebrating our Collaboration Award recipient, Maria Wilson.
Maria demonstrates collaboration through her natural aptitude and great attitude toward the role of supporting others. She communicates respectfully with teammates, supports newer team members, and actively contributes to creating a positive and supportive team environment. She engages calmly and attentivetly with participants, showing strong understanding of support needs and communication styles. Maria has received positive feedback from both participants' families and colleagues for her caring nature, common sense, and hands-on support, stepping up when called upon. She adapts well to new and untested situations, thinks creatively, and reflects on her practice. Maria's willingness to learn, support others, and step up when needed makes them a valued and collaborative team member.

Congratulations Maria — we’re so proud to have you on the TIPACL team!

11/12/2025

🏆 Why Awards – Openness Category 🏆
At our AGM, we announced this year’s Why Award winners—LSWs who truly represent why we do what we do and embody our TIPACL values in their everyday practice.

Today we’re celebrating our Openness Award recipient, Matteo Tettamanti.
Matteo has won this award due to demonstrating openness through his willingness to learn, reflect and engage meaninfully with both participants and his team. He communicates clearly and respectfully, creating an environment where participants feel heard, valued, and supported to grow. He adopts a genuine growth mindset, not only for himself but for the people he supports encouraging skill-building and personal development. He adapts seamlessly to change, thinks deeply about the way he supports others, and approaches each situation with transparency and respect. Matteo's openness to new ideas and perspectives helps create positive outcomes and strengthens trust with those around them.

Congratulations Matteo - We're so proud to have you on the TIPACL team!

Address

1/38 Rendle Street Aitkenvale
Townsville, QLD
4814

Opening Hours

Monday	8:30am - 4:30pm
Tuesday	8:30am - 4:30pm
Wednesday	8:30am - 4:30pm
Thursday	8:30am - 4:30pm
Friday	8:30am - 4:30pm

Website

http://www.tipacl.com.au/

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