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Your Plan Manager

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Tweed Heads, NSW
Your Plan Manager

We provide NDIS Registered Plan Management services Australia-wide.

Our experienced staff provide specialised Plan Management for clients Australia-wide, managing your NDIS funding on your behalf to ensure you get the most support for your budget. We pay the bills and keep records, so you don’t have to!

- We are simple and transparent
- We provide choice and control
- We personalise your experience
- We offer industry leading payment systems
- We service all of Australia

09/04/2026

With the NDIS Fraud Fusion Taskforce ramping up investigations, it has never been more important to be proactive. Headlines might focus on the "dodgy" providers, but for participants, the risk is real. The miss use of participant funding can lead to the loss of essential supports.

Protect your funding by taking these 5 practical steps:
• Do your homework: Before signing with a provider, check the NDIS National Banned Provider list. Verify their qualifications and professional presence.
• Opt for Plan Management: A Plan Manager acts as your shield. They check bank details and pricing against NDIS rules, and give you the power to approve every invoice before it’s paid.
• Get it in writing: Always use a Service Agreement. It’s your best defence against unexpected charges or funding being drawn without your consent.
• Be the eyes and ears: Regularly review your invoices. Your Plan Manager doesn't know if a worker left early or if a session was cancelled, only you do!
• Keep a service log: Maintain a simple diary of dates and times of support. If an invoice looks "off," you’ll have the records to prove it.

Read our latest blog post, which goes into detail about what you need to know to protect your funding.

Find it here ➡️
https://www.kismet.healthcare/blog/rising-ndis-fraud-how-to-protect-your-ndis-funding

07/04/2026

Struggling to find the right providers or simply short on time?

Let the Kismet team do the heavy lifting for you with their completely free provider match service. Instead of spending hours calling around, just enter your details, the service you need, and your location.

Once you submit your request, you can sit back while the team researches and verifies availability on your behalf. They will send you a tailored shortlist of providers that fit your exact needs, saving you a huge amount of admin time. It’s a win, win!

Start your search today at: www.kismet.healthcare/providers/enquiries/new

02/04/2026

From our team, we would like to wish everyone a safe and happy Easter Holidays! Our team will be observing the public holidays alongside the NDIA. Please keep this in mind as payments will be delayed over this period. We appreciate your patience, and we hope you have a lovely break.

31/03/2026

Raising a child with a disability brings unique joys and challenges. The Stepping Stones Triple P Online program is a fantastic, free resource designed to help you manage stress and build a stronger family bond. University-developed and backed by extensive research, this course provides proven, practical tools to help you navigate daily routines and emotional wellbeing with confidence.

Because it’s online, you can move through the modules at your own pace whenever it fits your schedule. Whether you want to tackle specific behavioural hurdles or find more time for self-care, this world-class support is here for you. Check it out today and join a community of parents empowered by research-driven strategies.

Find it here ➡️ https://www.triplep-parenting.net.au/au/parenting-courses/stepping-stones-triple-p-online/

26/03/2026

The early childhood approach supports children under 6 with developmental delay, and children under 9 with disability, to access the right supports at the right time. For those under six, a formal diagnosis isn’t required; support can be provided based solely on developmental concerns.

However, when a child who entered through the early childhood approach with developmental delay turns 6, their eligibility is reviewed. At this stage, some children may no longer meet the requirements to stay on the NDIS. To continue receiving NDIS support beyond age 6, there needs to be evidence of a permanent impairment that meets the disability criteria.

This can be a confusing and emotional time for families. In simple terms, children over 6 generally need a diagnosis of a permanent disability that requires lifelong support to remain on the scheme. Before your child turns 6, the NDIA will contact you (or your authorised representative) to explain what information is needed for this decision, so it’s important to be prepared and understand what to expect.

It’s also important to know that your early childhood partner should continue to support you, regardless of whether your child remains eligible for the NDIS. They can help connect you with community supports, services, information, and other families to ensure your child continues to receive the support they need.

24/03/2026

Have you heard of the Sunflower?

The Hidden Disabilities Sunflower is a simple but powerful way for people to share that they may have a disability or condition that isn’t immediately visible. By choosing to wear the Sunflower, individuals can signal that they might need a little extra time, support, or understanding in everyday situations, whether that’s in shops, at work, on public transport, or out in the community.

Globally, 1 in 6 people live with disability, and many of these are not visible. These can include neurological, cognitive, sensory, and chronic health conditions, ranging from autism and ADHD to chronic pain, diabetes, and sleep disorders. Disabilities can also be temporary or situational, and each person’s experience and support needs are unique.

The Sunflower helps make the invisible visible in a respectful and discreet way. You might see the sunflower in the form of a pin badge, a wristband, or a lanyard around someone’s neck. It’s a small symbol with a big impact, encouraging awareness, inclusion, and kindness in everyday interactions. Just because you can’t see it, doesn’t mean it isn’t there.

20/03/2026

The NDIA has launched a Guide Dog Provider List to make it easier for participants to find trusted dog guide services and compare providers.

The list includes providers who meet key standards, including registration with the NDIS Quality and Safeguards Commission, accreditation with the International Guide Dog Federation, and qualified staff to deliver dog guide services.

It gives participants, families, and carers clear, accessible information on dog guides, related products, and provider service agreements, helping you make informed choices.

You can still stay with your current provider or choose any other provider; the list is there to provide extra guidance.

For more info, contact the NDIA’s Sector Capability Projects team at SectorCapabilityProjects@ndis.gov.au.

19/03/2026

The NDIA has announced the start of its Quality Supports Therapy Pilot. The 12-month pilot will help the agency better understand what is involved in delivering quality therapy services under the NDIS, including the work required, the workforce involved, and the outcomes for participants.

Grant funding will be shared with participating therapy providers who will work with the NDIA during the pilot. This is one of three pilots under the Quality Supports Program, alongside pilots focused on Supported Independent Living and Support Coordination. The results will help inform future pricing reviews under the NDIA’s Three-Year Pricing Workplan (2025–28).

18/03/2026

Are you short on time and need an invoice question answered quickly?

Don’t forget about our Live Chat function. You’ll find it in the bottom and top right-hand corner of our website, ready to help when you need it.

We know calling isn’t always convenient, so we’re continuing to improve how you can connect with us. Live Chat is a simple, flexible way to get the answers you need, when you need them.

13/03/2026

Budgeting can be difficult in any situation, let alone when navigating a complex system like the NDIS. Participants are often learning new terminology, working out who does what, and understanding which services they can access with their funding. On top of that, every support needs to fit within a defined budget, which can quickly feel overwhelming.

Understanding your NDIS budget from the beginning can make a significant difference. Knowing how your funding is structured, whether your budgets are flexible or stated, and how funding periods work can help you avoid overspending and ensure your support lasts for the full length of your plan.

Small misunderstandings early on can sometimes lead to larger issues later. Taking the time to set up clear service agreements and track your spending regularly helps keep everything on track.

Don’t get caught out. These are the key areas of focus when planning your budget.
• Understand your plan.
• Are your budgets stated or flexible?
• Do you have funding periods?
• Always have service agreements in place.
• Seek support and guidance when needed.

12/03/2026

What do the NDIS Pricing Arrangements and Price Limits (PAPL) detail?

The PAPL is a document that ensures participants and providers understand how price controls work in the NDIS. The PAPL does not detail price rates; it details price caps, that is, the maximum a provider can charge for a specific service or support when they meet all the requirements.

This is really important to remember!

Every participant can negotiate pricing with their providers, no matter how their funding is managed. Participants who are plan or agency managed cannot pay more than the maximum price set by the PAPL, and all participants can negotiate a lower price than what is outlined in the PAPL.

06/03/2026

The day has arrived! The Milano Cortina 2026 Paralympic Winter Games are live, with the two-week event starting today and wrapping up on the 15th of March. This year we have 14 athletes competing in four of the six sports contested at the games, Para alpine skiing, Para snowboarding, Para biathlon and Para cross-country skiing. Our team, along with two sighted guides, is the second-largest in the Paralympic Winter Games’ 50-year history.

Every moment will be broadcast live and free across Channel 9, 9Now and Stan Sport. So, show your support and get behind our Aussie Winter Paralympic team!

Address

9B, 24-28 Corporation Circuit
Tweed Heads, NSW
2486

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 5pm

Telephone

+611800968775

Website

http://yourplanmanager.com.au/

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