Just Better Care - Illawarra and Southern Highlands

Just Better Care - Illawarra and Southern Highlands Just Better Care Illawarra established in 2011, provides in-home, social & lifestyle support service

Just Better Care leads Australia in the provision of in-home support, enabling people to live independently at home. With customers of all ages, from all countries of the world, from all walks of life, we know our community is unique. Older customers share their wisdom – we learn from their life experiences; younger clients share their dreams – we hope to help make them come true. Our in-home solu

tions are perfect for elderly family members who want to maintain their independence. We offer a comprehensive range of disability and aged care services, including home maintenance and housekeeping assistance, in-home nursing, meal preparation, and much more. Just Better Care was founded in 2005 by Trish Noakes, a registered nurse who has worked in health and in-home community support for most of her professional life. Just Better Care is Australia’s first privately-owned in-home support franchise and currently operates franchise offices in New South Wales, the ACT, Queensland, Victoria and Western Australia.

Jane and Angela enjoyed a beautiful day out ☀️They started with a coffee at Bellambi Olives Café before heading down to ...
06/05/2026

Jane and Angela enjoyed a beautiful day out ☀️They started with a coffee at Bellambi Olives Café before heading down to the boat ramp to see if they could spot a stingray 🐟To top it off, Jane took a relaxing dip in the ocean pool 🌊 — the perfect way to unwind and enjoy the fresh coastal air.
Moments like these are what it’s all about 💙

There are several exciting initiatives on the horizon, and Claton looks forward to seeing them come to life.He welcomes ...
06/05/2026

There are several exciting initiatives on the horizon, and Claton looks forward to seeing them come to life.
He welcomes the opportunity to connect with local organisations, community groups, and individuals interested in collaboration or exploring new service opportunities.

Self-managed, plan-managed, or agency-managed: do you know which NDIS plan management option is right for you?Each optio...
05/05/2026

Self-managed, plan-managed, or agency-managed: do you know which NDIS plan management option is right for you?

Each option comes with different levels of flexibility, admin, and provider choice. Getting it right can make a real difference to how well your plan actually works for you.

Our latest guide breaks down all three options in plain English.

Read more:

Confused about NDIS plan management? Compare self-managed, agency-managed and plan-managed options to find the best fit for your disability support...

05/05/2026
A small change at home can make a big difference. Grab rails in the bathroom. A ramp at the front door. The right mobili...
03/05/2026

A small change at home can make a big difference. Grab rails in the bathroom. A ramp at the front door. The right mobility aid. These aren't luxuries - they're the things that help people stay safely in their own home for longer.

Just Better Care can help you access assistive technology and home modifications through your home care funding.

We've put together a guide to what's available, what's fundable, and how to access it.

Read the full article hereh:

Discover how assistive technology under the Support at Home program helps older Australians stay safe, independent and confident at home with...

𝐓𝐡𝐞 𝐠𝐚𝐩 𝐛𝐞𝐭𝐰𝐞𝐞𝐧 𝐧𝐞𝐞𝐝𝐢𝐧𝐠 𝐜𝐚𝐫𝐞 𝐚𝐧𝐝 𝐫𝐞𝐜𝐞𝐢𝐯𝐢𝐧𝐠 𝐢𝐭 𝐜𝐚𝐧 𝐛𝐞 𝐬𝐭𝐫𝐞𝐬𝐬𝐟𝐮𝐥 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐰𝐡𝐨𝐥𝐞 𝐟𝐚𝐦𝐢𝐥𝐲.Government-funded home care is a gre...
29/04/2026

𝐓𝐡𝐞 𝐠𝐚𝐩 𝐛𝐞𝐭𝐰𝐞𝐞𝐧 𝐧𝐞𝐞𝐝𝐢𝐧𝐠 𝐜𝐚𝐫𝐞 𝐚𝐧𝐝 𝐫𝐞𝐜𝐞𝐢𝐯𝐢𝐧𝐠 𝐢𝐭 𝐜𝐚𝐧 𝐛𝐞 𝐬𝐭𝐫𝐞𝐬𝐬𝐟𝐮𝐥 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐰𝐡𝐨𝐥𝐞 𝐟𝐚𝐦𝐢𝐥𝐲.

Government-funded home care is a great long-term option, but the wait can take weeks or months. Just Better Care Private is designed to fill that gap, offering immediate, flexible support with no waitlist.

Whether it's short-term help after hospital, support while funding is being arranged, or simply care that starts this week, we can help.

Find out more:

Don't wait weeks for government approval. JBC Private delivers professional home care with no assessment, no waitlist, and a care plan in place...

29/04/2026

“Anyone can offer home care and provide tasks.
Support at home that truly understand you is rare.”

What Makes Truely Rare Support at Home?

Wanting to stay in your own home isn’t just a preference. It is your identity. It is your comfort. It is your memories in those walls, your garden and your routines. It is not a checklist.
Trying to understand the age-care system, assessments and fundings can feel overwhelming – especially when all you want is to keep living the life you have built, at home. This is where Just Better Care Support at Home steps in. Truly rare support is not about a checklist of tasks. It is about understanding what independence means to you.

We know that the best home care teams are:
• All about you — your story, your rhythms, your non negotiables
• Honoured — supporting and walking alongside your independence
• Detail-oriented — noticing the small things that matter to you
• Dependable — consistently showing up, communicating clearly, and earning your trust

Hold on a second …these are the qualities of the Just Better Care Support at Home Team – every visit and every conversation. Every day.

At Just Better Care, our Support at Home team is:
• All about your dignity, your choice and genuinely building a connection with you
• Understanding of what local living in the Southern Highlands community really look like
• Dedicated to supporting you to remain safe, confident and independent in the place you love
• Top notch at navigating aged care pathways so you don’t have to shoulder the burden alone

If you’re looking for Support at Home that feels genuine and respectful, Just Better Care is here. We would be honoured to walk alongside you or your loved ones with care and authenticity.

📩 Reach out anytime to learn more or start a conversation at mailis@justbettercare.com or (02) 4298 4666.

29/04/2026

“NDIS Plan Managers are everywhere in the Southern Highlands.
Exceptional Plan Management is rare.”

What Makes an Exceptional NDIS Plan Manager?

The NDIS is a mumbo jumbo maze of rules, budgets, invoices and ever shifting guidelines. Trying to keep pace with it all isn’t just stressful, it’s unmanageable. This is where Just Better Care Plan Management steps in.
An exceptional plan manager doesn’t just “pay invoices”. They bring order to the complex NDIS world. They protect your funding. They help you understand your options. And they do it with a genuine respect and commitment to your independence.

We know the most effective plan managers are:
• All about you — your goals, your culture, your pace, your support
• Thorough — accurate, timely and zero surprises (unless they’re great ones!)
• Decoders — explain NDIS language into practical language that you understand
• Transparent — keeping you informed, in control, and empowered

Hold On A Second…these are all the qualities of our Just Better Care Plan Managers – not occasionally, but consistently. This is our standard. Every day.

At Just Better Care, our Plan Managers are:
• All about your dignity, choice and long term wellbeing
• Deeply connected to the Southern Highlands community and know who is who in the zoo in terms of providers
• About real outcomes through open communication and collaborative relationships
• Top notch at navigating budgets, preventing overspend, and ensuring your funding works for you

If you’re looking for a Plan Manager who is responsive, and genuinely cares about your support goals, Just Better Care will be honoured to walk alongside you - helping you make the most of your NDIS plan and building the life you choose.

📩 Reach out anytime to learn more or start a conversation at mailis@justbettercare.com or (02) 4298 4666.

29/04/2026

“Support Coordination in the Southern Highlands is everywhere.
Great Support Coordination isn’t.”

What Makes a Great NDIS Support Coordinator?

The NDIS is a convoluted, constant evolving wheel of complexity. Navigating this whilst you have thousands of other responsibilities is not overwhelming, it’s bordering insanity. This is where Just Better Care Support Coordinator comes in. A great coordinator doesn’t just ‘manage supports’; they listen wholeheartedly, advocate fiercely, and are proud and honoured to walk alongside you as you build the life you want.

We know that the best support coordinators are:
1. All about you – they listen to understand your goals, culture, preferences and pace
2. Well connected – they know the local community, the providers and the pathways that will work for you
3. Well versed about the NDIS – they can translate NDIS language to practical solutions for you
4. Reliable – they show up, follow through and communicate openly and timely

Hold On A Second… these are all the qualities of our Just Better Care Support Coordinators – this is how we operate. Every day.

At Just Better Care, our Support Coordinators are:
• Focused on your dignity, your choice and your long term wellbeing
• Embedded in your local community, and knows what and who will work for you
• Committed to tangible outcomes, and we do this by being transparent and collaborative with you, and your service providers
• Knowledgeable about navigating your needs and translating that into support needs

If you’re looking for Support Coordination that feels genuine, human and connected, Just Better Care is here – ready to support you to make the most of your NDIS plan and to build the life you choose.

📩 Reach out anytime to learn more or start a conversation at mailis@justbettercare.com or (02) 4298 4666.

29/04/2026

Just Better Care Southern Highlands, NDIS Support, Just For You

We know the NDIS can feel overwhelming — all the paperwork, the planning, trying to find the right services, the endless decisions. It’s a lot. But you don’t have to do it alone.

At Just Better Care Southern Highlands, we’re here to make things simpler, calmer, and more personal. We are the support who sits down with you over a cuppa and helps untangle the tricky bits.

✨ Our NDIS services include:
• 🗂️ Support Coordination — guiding you step by step so your plan works for you.
• 💳 Plan Management — taking care of the admin so you can focus on living your life.
• 🤝 Connection to Services — linking you with the right supports in your community.

We believe navigating the NDIS should feel less like a maze and more like a clear path forward. With us, it’s about reducing stress, building confidence, and making sure you are receiving your supports, your way.

📍 Proudly local to the Southern Highlands, we’re here to help you feel supported, connected, in control, and just for you.

💬 Reach out today to chat with our friendly team at 02 4298 4666 or connect with us on Contact Us | Illawarra & Southern Highlands. We are Just Better Care, Just For You.

Address

Level 1, 147 Princes Highway
Unanderra, NSW
2526

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+61242984666

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