What are the opening hours?

Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm Saturday 9am - 12pm

http://www.waterspringshealth.com.au/

Watersprings Health Centre, 2 Springvale Cct, Underwood (2025)

14/08/2025

MyMedicare is a new voluntary patient registration model. It aims to formalise the relationship between patients, their general practice, general practitioner and primary care teams. Find out who is eligible and how you can register through https://www.health.gov.au/our-work/mymedicare, call reception on 3341 7244 or scan the QR code above.

14/08/2025

MyMedicare is a new voluntary patient registration model. It aims to formalise the relationship between patients, their general practice, general practitioner and primary care teams. Find out who is eligible and how you can register through https://www.health.gov.au/our-work/mymedicare, call reception on 3341 7244 or scan the QR code below.

15/07/2025

❌⚠️ HotDoc Scam ⚠️ ❌

We have recently been made aware of an SMS HotDoc Scam that is circulating, which prompts patients to click on a link in order to receive a refund.

Please be advised that this is a scam!!!! Do NOT open any links in the SMS and block that number immediately.

If you have any questions about this please contact help@hotdoc.com.au

14/05/2025

⭐️⭐️⭐️Introducing Emily Kerwin ⭐️⭐️⭐️

Emily Kerwin is a paediatric physiotherapist who combines clinical expertise with creativity and compassion to support children in reaching their movement potential. Her approach is evidence-based, play-focused, and deeply individualised—because every child’s journey is different, and every step forward matters. Emily believes in creating a supportive, collaborative environment for families, with therapy that’s as joyful as it is effective. Emily graduated from the University of Queensland in 2016 with a Bachelor of Physiotherapy (First Class Honours). Since 2017, she has worked primarily in paediatrics across private clinics, non-profit organisations, and multidisciplinary community teams.

With a strong foundation in functional physiotherapy, Emily has extensive experience across:

Play-based and goal-oriented therapy
Hydrotherapy
Equipment prescription, including seating, wheelchairs, and orthotics
Family education and support—empowering caregivers with tools and knowledge
She has a particular interest in early intervention and loves working with children who have:

Developmental delays
Neurological conditions (e.g., cerebral palsy)
Hypermobility
Neuromuscular conditions

Her mantra—every child should have access to movement—drives her passion for breaking down barriers and helping children thrive. She finds deep satisfaction in helping children achieve milestones that open up new opportunities for participation, independence, and joy.

Outside of work, you’ll find Emily exploring local parks with her daughter, heading out on family hikes (with the border collie in tow), or on the hunt for Brisbane’s best coffee.

Emily will be at Watersprings Health Centre every Tuesday starting on the 20th of May. To book your child in with Emily, please call 0494 094 234 or check out her website www.nuturemovement.com.au

29/04/2025

⭐️⭐️⭐️We listened to your feedback⭐️⭐️⭐️
As a result, we're taking active steps to better your patient experience.

At Watersprings Health Centre we carried out a patient survey (the Practice Accreditation and Improvement Survey) and asked for your honest opinions on the service we provide. We listened to your concerns and have taken the following actions in order to make improvements to patient care where you feel it would be most useful:

What you told us and the changes we are making:

1. Waiting Time - Most GP Practices experience issues with waiting times. This has been improved over the years but unfortunately, even after putting in measures to reduce the wait times, we still find days where wait times are unavoidable. It could be an emergency or sometimes issues are identified during the consultation that weren't planned for when booking but have to be dealt with straight away. Sometimes people just need a little more care. We know waiting can be frustrating but here are a few things we can do together to keep the waiting times as minimal as possible:

- Call ahead and see if your doctor is running on time. This gives reception an opportunity to gauge how late the doctor is running and let you know what time to arrive meaning less of a wait.
- Let reception know when booking if you think you may need a longer appointment. This helps us schedule the day accordingly and reduces the chance of appointments running overtime.

2. Seeing doctor/nurse of choice - We understand how important it is for patients to feel secure with their healthcare provider and over time build a healthy doctor/patient relationship as different doctors suit different patients. We know sickness never shows up when it's convenient so to accommodate this we have added extra 'reserved appointments' to the schedule. Reception has also begun actively asking patients after their appointment if they would like to book in again to see the same doctor. We do encourage patients to try and get to know at least 2 of our doctors as this does make it easier when one doctor is on leave, sick or fully booked, ensuring you still have the option of seeing someone you are already co

29/04/2025

⭐️⭐️⭐️We listened to your feedback⭐️⭐️⭐️
As a result, we're taking active steps to better your patient experience.

At Watersprings Health Centre we carried out a patient survey (the Practice Accreditation and Improvement Survey) and asked for your honest opinions on the service we provide. We listened to your concerns and have taken the following actions in order to make improvements to patient care where you feel it would be most useful:

What you told us and the changes we are making:

1. Waiting Time - Most GP Practices experience issues with waiting times. This has been improved over the years but unfortunately, even after putting in measures to reduce the wait times, we still find days where wait times are unavoidable. It could be an emergency or sometimes issues are identified during the consultation that weren't planned for when booking but have to be dealt with straight away. Sometimes people just need a little more care. We know waiting can be frustrating but here are a few things we can do together to keep the waiting times as minimal as possible:

- Call ahead and see if your doctor is running on time. This gives reception an opportunity to gauge how late the doctor is running and let you know what time to arrive meaning less of a wait.
- Let reception know when booking if you think you may need a longer appointment. This helps us schedule the day accordingly and reduces the chance of appointments running overtime.

2. Seeing doctor/nurse of choice - We understand how important it is for patients to feel secure with their healthcare provider and over time build a healthy doctor/patient relationship as different doctors suit different patients. We know sickness never shows up when it's convenient so to accommodate this we have added extra 'reserved appointments' to the schedule. Reception has also begun actively asking patients after their appointment if they would like to book in again to see the same doctor. We do encourage patients to try and get to know at least 2 of our doctors as this does make it easier when one doctor is on leave, sick or fully booked, ensuring you still have the option of seeing someone you are already comfortable with.

3. After Hours Service/Obtaining a Home Visit - Being a busy Practice, our doctors are often unable to attend to patients outside of their rostered work hours at the clinic unless there are extenuating circumstances. Being careful not to overload our doctors, we have agreements in place with other services to make sure our patients are taken care of outside of Practice hours. This includes National Home Doctors Service contactable on 137425 (13sick) and Hello Home Doctor Service contactable on 134100 who are both after hours medical services in the South Brisbane/Logan area. Home visits are offered for existing patients only and at the doctor’s discretion.

We recently had a Practice meeting to discuss your feedback and ensure all our staff and doctors are aware of your concerns moving forward. We are taking action as mentioned and would like to take this opportunity to say we appreciate your collaboration in helping us improve our service.

Thank you from all of us at Watersprings Health Centre!

17/04/2025

We will be closed over the Easter long weekend and reopen on Tuesday the 22nd of April at 8am. For all medical emergencies please call Qld Ambulance Service on 000. For all after hours medical needs please call National Home Doctors Service on 137 425. Wishing you all a joyful and peaceful Easter 💜

15/04/2025

We have 12 spots left in our morning flu vaccination clinic tomorrow for anyone over 65 yrs old who hasnt had their flu shot yet and would like to 💉 free lollipops for those who are nervous 😅 call reception on 33417244 to book it in.

12/03/2025

⭐️⭐️⭐️Introducing Dr Hsin Esther Miao⭐️⭐️⭐️
MD, FRACGP

HOURS
Monday 8am - 4:30pm

Tuesday 8am - 4:30pm

Thursday 8am - 4:30pm

Friday 8am - 4:30pm

Dr Esther Miao obtained her medical degree in Taiwan in 2013, completed her internship and the following junior house officer year there. She then moved to Australia in 2015 and worked in Cairns Hospital till she started her GP journey in 2018 and has since obtained the fellowship of Royal Australian College of General Practitioners. Before working as a GP in Brisbane, she worked in Crows Nest, Toowoomba, and Logan with great variety of medical conditions and demographics.

Dr Esther enjoys all aspect of General Practice and has special interests in Women’s health, antenatal care, preventative medicine, chronic disease management and procedures including intrauterine device (Mirena/Kyleena)and Implanon insertion, iron infusion, skin biopsy and excision. She is fluent in English, Mandarin, and Taiwanese.

Apart from medicine, Dr Esther is passionate in playing the piano, hiking in the forests, traveling, and spend time with her family and friends. She also involves in local church activities.

Dr Esther Miao operates her own medical service from the Watersprings Health Centre suites.

We are excited to welcome Dr Esther to the team! To book an appointment with Dr Esther you can call reception on 33417244, book online through our website https://www.waterspringshealth.com.au/ or by downloading the HotDoc app

Watersprings Health Centre

14/08/2025

14/08/2025

15/07/2025

14/05/2025

29/04/2025

29/04/2025

17/04/2025

15/04/2025

12/03/2025

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Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm
Saturday	9am - 12pm