05/06/2025
Systems thinking for real change
A recent Victorian Ministerial review reinforces the need to move beyond isolated pilot projects and ad-hoc workforce fixes. The report identifying critical themes impacting the healthcare workforce, was released with little fanfare but has implications for all health workers including Allied Health Professionals (AHPs).
Healthcare systems worldwide are under immense pressure. The COVID-19 pandemic exposed critical gaps in primary healthcare (PHC) and multiple Parliamentary Inquiries across Australia have underscored the need for resilient, adaptable models of care.
The Australian Government Unleashing the Potential of our Health Workforce study of the Health Workforce Scope of Practice drew attention to the impediments to practice and the opportunities for reform. https://tinyurl.com/59kd6twr
These reports, including the OECDS's Realising the Potential of Primary Health Care, highlight that strengthening PHC is one of the most effective ways to improve patient outcomes and system sustainability—reducing hospitalisations, addressing inequities, and better managing chronic diseases and longer-term care. https://tinyurl.com/49nrzwy6
Yet, workforce shortages and care bottlenecks persist. Rural and regional areas struggle with recruitment and retention of staff while the opportunities for mobilising AHPs and paramedics throughout the health system are commonly overlooked.
The Victorian panel review identified 14 key challenges, including:
- Overreliance on locum and international medical graduates
- Burnout from excessive overtime and poor rostering
- Bullying, discrimination, and lack of job security
- Inflexible training pathways and workforce maldistribution.
These issues aren’t isolated to medicine and nursing - they affect allied health where workforce potential remains underutilised and embedded barriers remain.
This latest report offers 15 recommendations for better mobilising AHPs within a modernised system of health. It's a holistic view of the workforce that AHCRA supports.
The Victorian review proposals include:
- Expanding Roles in Primary and Multidisciplinary Care.
The CSIRO’s Our Future World report (2022) identified megatrends such as aging populations, digital disruption, and climate change, that demand a shift toward preventive, community-based care.
AHPs are well-positioned to fill gaps in chronic disease management and rural and remote healthcare (e.g., community paramedics and AHPs delivering telehealth and rehabilitation).
Other opportunities are palliative care and emergency-to-community care transitions (e.g., social workers coordinating post-discharge support).
Yet, systemic barriers and regulations from an earlier era restrict these developments with rigid funding models, fragmented digital systems, and professional silos that limit their impact.
- Workforce flexibility and policy reform
The Victorian review’s Recommendation 6 calls for greater use of nurse practitioners, AHPs, and new roles like "Assistants in Medicine" to reduce physician workload. Similarly, Recommendation 14 urges a 10-year workforce plan integrating new models of care, technology, and multidisciplinary teams.
This aligns with widespread calls for: harmonised scopes of practice (letting AHPs work to their full potential), better pay and conditions to retain rural staff and embedding them in PHC funding structures.
- Preparing for Future Shocks
Alvin Toffler’s Future Shock warned that rapid change leads to systemic breakdown if institutions don’t adapt. Healthcare is no exception. Australia’s Intergenerational Report is clear in forecasting an aging population with a higher chronic disease burden, climate-related health crises (heatwaves, floods, infectious diseases); and digital health disruption (AI diagnostics, telehealth, and remote monitoring).
AHCRA welcomes the Victorian Ministerial Review as a step towards better integration of national health workforce strategies. We must move beyond isolated pilot projects and ad-hoc workforce fixes.
Lasting reform requires policy Integration that embeds paramedics/AHPs in PHC funding and planning; workforce modernisation that acknowledges more flexible roles, better rural care incentives, and career pathways; and seamless digital systems enabling team-based care.
As the Victorian review shows, small fixes (like fractional pay parity) matter, but only if aligned with a bigger vision. As the Victorian recommendations suggest, let’s build a system where all health professionals work at full scope, in sustainable models, for the patients who need them the most.
Access the Victorian Medical Workforce Reform Report 2024 here: https://www.health.vic.gov.au/publications/victorian-public-sector-medical-staff-workplace-systems-employment-arrangements