22/11/2025
🧡 A quick update from our Hospital Team
We’re currently caring for a large number of intensive care patients, and our call volume is much higher than usual. Our team is working carefully through every call, every diagnostic, and every patient to make sure their needs are fully met.
If your pet is experiencing an emergency, please call ahead before coming in so we can prepare for your arrival. This helps us make space, gather the right equipment, and be ready to support you the moment you walk through the door.
If you can’t get through straight away, please know we’re not ignoring your call—we’re simply assisting other fur parents and stabilising critical patients. We encourage you to try again, and we truly appreciate your patience and understanding.
We’re continuing to triage and prioritise cases to ensure every patient receives safe, timely care. Thank you, for your patience as we work through this high caseload. We’re committed to providing safe, compassionate care to every patient who needs us. 🧡