Northeast Health Wangaratta

Northeast Health Wangaratta In an emergency, call 000

NHW provides health services to the communities of North East Victoria - www.nhw.org.au

Northeast Health Wangaratta (NHW) is a leading regional health service committed to providing quality health care to more than 90,000 people across north east Victoria. We are the major referral facility for people with complex health needs from Bright, Mansfield, Beechworth, Myrtleford, Yarrawonga, Euroa and Benalla. We also provide a telehealth service to these regional facilities, allowing doctors at NHW to provide medical advice via video link. Our hospital has a 24/7 Emergency Department and offers an extensive range of healthcare services and community based programs as well as our residential aged care facility, Illoura.

𝗦𝗼𝗰𝗶𝗮𝗹 𝗠𝗲𝗱𝗶𝗮 𝗚𝘂𝗶𝗱𝗲𝗹𝗶𝗻𝗲𝘀
These guidelines apply to anyone on our social media channels, whether engaging directly with us or other social media users. We welcome positive engagement and two-way communication on our social media channels. The following guidelines are in place to ensure Northeast Health Wangaratta is seen as a trusted source of information and that people are safe when engaging with our accounts. By engaging with our social media channels you agree to these guidelines.

𝘊𝘰𝘯𝘵𝘦𝘯𝘵 𝘮𝘶𝘴𝘵 𝘯𝘰𝘵:
• Be off-topic, unintelligible or inappropriate for discussion in this forum
• Violate another person’s privacy
• Contain spam, be defamatory, offensive, abusive, threatening or promote any sexually explicit material, violence or illegal activity
• Promote discrimination based on age, race, gender, religion, nationality, disability or sexual orientation
• Be of a political nature
• Contain any non-approved advertising or promotion of products and services
• Infringe upon copyrights or trademarks
• Breach any terms of the social media platforms themselves
• Be repetitive and negative in nature, ie; trolling

𝘉𝘳𝘦𝘢𝘤𝘩 𝘰𝘧 𝘨𝘶𝘪𝘥𝘦𝘭𝘪𝘯𝘦𝘴
Northeast Health Wangaratta social media account administrators reserve the right to hide, remove or report any contribution to our social media channels that breach these guidelines. Account administrators may also remove comments, hide comments and block users at their discretion. If we feel as necessary or required by law, we reserve the right to share content with law enforcement authorities.

𝘏𝘰𝘶𝘳𝘴 𝘰𝘧 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯
Our social media channels are monitored between 8.30am-5.00pm Monday to Friday (not including public holidays) by Northeast Health Wangaratta account administrators. Accounts will be monitored during these times for direct messages and comments asking questions on posts. Questions will be responded to as soon as is practical. If you have a medical emergency please call 000 immediately. If the matter is not urgent please consider visiting your GP or dialling the Nurse-On-Call number on 1300 60 60 24. For all other enquiries, please phone (03) 5722 5111 and they can direct your call.

𝘕𝘰𝘳𝘵𝘩𝘦𝘢𝘴𝘵 𝘏𝘦𝘢𝘭𝘵𝘩 𝘞𝘢𝘯𝘨𝘢𝘳𝘢𝘵𝘵𝘢 (𝘕𝘏𝘞) 𝘱𝘶𝘣𝘭𝘪𝘴𝘩𝘪𝘯𝘨 𝘤𝘰𝘯𝘵𝘦𝘯𝘵
Only account administrators publishing as “Northeast Health Wangaratta” can post on behalf of NHW. All other NHW staff, contractors or related third parties should never purport to be speaking on behalf of NHW. Community members should only trust information from “Northeast Health Wangaratta” as the source of truth, rather than relying on comments made by others, whether they be staff or other users.

𝘊𝘰𝘯𝘵𝘢𝘤𝘵
If you have any questions or concerns about our social media channels, please contact creative@nhw.org.au

We care about your experience & value your feedback. You can share your suggestions, compliments or complaints about the services we provide at and how they are delivered at www.nhw.org.au/feedback

Today we recognise Harmony Day and the chance to celebrate what makes our community so special, the cultures, background...
20/03/2026

Today we recognise Harmony Day and the chance to celebrate what makes our community so special, the cultures, backgrounds and experiences that come together at Northeast Health Wangaratta every day.

Leading up to Harmony Day, we spoke to some of our colleagues about their experiences, including Riya, Associate Nurse Unit Manager in our Thomas Hogan Rehabilitation Centre, and John, Associate Nurse Unit Manager in our Medical ward.

Riya shared that working in a diverse team gives her the opportunity to learn from others every day while also sharing her own culture. “Working in a diverse team makes the workplace more supportive and inclusive, and it helps us provide better and more compassionate care to our patients.”

John reflected on the shared purpose that brings teams together. “Despite our differences, we share the same purpose, to care for our patients with compassion and respect.”

Both spoke about how diversity strengthens the way we work. Riya highlighted that understanding different cultural values helps provide more respectful, person-centred care, while John noted that “everyone brings unique experiences and ideas, which improves teamwork and helps us provide more culturally sensitive care.”

They also shared how their own cultural values shape the way they care for others. For Riya, it’s a strong focus on respect, family and kindness. For John, his Filipino background brings a deep sense of family, hospitality and compassion into his work.

This Harmony Day, it’s a reminder that the strength of our health service comes from our people. By valuing different perspectives and learning from one another, we’re not only building a more inclusive workplace, we’re delivering better care for our whole community.

19/03/2026

If you’re looking for a role where no two days are the same and teamwork makes all the difference, our Medical Ward could be just the place for you. Northeast Health Wangaratta is seeking both Registered Nurses and an Enrolled Nurse to join the team across a range of part time and full time, ongoing and fixed term opportunities.

Working in our Medical Ward, you’ll be part of a supportive and dynamic team delivering evidence-based, patient and family centred care. You’ll use your strong communication skills to connect with patients, families and colleagues, contributing to a collaborative environment where quality care is front of mind.

Whether you’re an experienced Registered Nurse or an Enrolled Nurse looking to grow your career, we’d love to hear from you. For more details, visit: www.northeasthealth.org.au/careers

Please note that on Monday 23 - Tuesday 24 March,  there will be works undertaken on the footpath along Clark Street to ...
18/03/2026

Please note that on Monday 23 - Tuesday 24 March, there will be works undertaken on the footpath along Clark Street to upgrade the pathway and improve accessibility for everyone.

During these two days, there may be some minor disruption, including limited access to the footpath and reduced availability in the street front car park.

If you're planning to visit us, it's worth allowing a little extra time and keeping an eye out for any temporary signage on the day. We appreciate your patience while we make these improvements.

We are inviting our community to help shape the future of healthcare in our region by sharing your thoughts through our ...
18/03/2026

We are inviting our community to help shape the future of healthcare in our region by sharing your thoughts through our Community Engagement survey.

We want to better understand what matters most to our patients, families and community so we can continue to improve the way we deliver care and work together with our region.

The survey is open from 10 March to 7 April and only takes a few minutes to complete.

Have your say and help shape the future of your healthcare.

Take the survey here:
https://www.northeasthealth.org.au/have-your-say/

Northeast Health Wangaratta is strengthening surgical services through a collaborative partnership with Austin Health, w...
12/03/2026

Northeast Health Wangaratta is strengthening surgical services through a collaborative partnership with Austin Health, welcoming perioperative nurses to support our theatre team. This initiative helps maintain surgical capacity, support our workforce and ensure patients across the North East continue to receive safe, high-quality care close to home.

Partnerships like this highlight the value of collaboration across Victoria’s public health system, ensuring regional communities can access the care they need when they need it.

12/03/2026

If you enjoy bringing people, services and systems together to keep things running smoothly, this leadership role could be a great fit. Northeast Health Wangaratta is seeking an Acting Unit Manager Support Services to join the team on a full time, fixed term contract.

In this role, you’ll coordinate the day-to-day operations of three key areas: Accommodation, Illoura Residential Support Staff and Administration. Working closely with staff across these teams, you’ll help ensure resources, people and activities are managed effectively to support both our aged care residents and the broader health service.

If you’re someone who enjoys supporting teams, maintaining strong systems and helping services run at their best, we’d love to hear from you. For more details, visit: www.northeasthealth.org.au/careers

Our people are at the heart of everything we do. That’s why we’re proud to launch the Northeast Health Wangaratta Workfo...
10/03/2026

Our people are at the heart of everything we do. That’s why we’re proud to launch the Northeast Health Wangaratta Workforce Plan 2025–2028.

This new plan sets out how we will support, grow and sustain our workforce over the next three years, ensuring our staff feel valued, supported and equipped to deliver the best care for our community.

Developed with input from staff across the organisation, the plan focuses on four key priorities:
• Strengthening staff engagement and ensuring our people have a voice
• Expanding learning opportunities and career development
• Building strong, visible leadership across the organisation
• Creating a safe, inclusive and supportive workplace for everyone

Together, these priorities provide a clear roadmap for attracting and retaining great people, growing our future workforce and continuing to strengthen our health service for the region.

Read more: https://www.northeasthealth.org.au/2026/nhw-workforce-plan-2025-2028/

Today is International Women’s Day, and we’re celebrating the women who help shape our health service and our community ...
07/03/2026

Today is International Women’s Day, and we’re celebrating the women who help shape our health service and our community every single day.

One of those women is Lou, one of our Security Officers. With 16 years in the security industry and six at Northeast Health Wangaratta, Lou is part of a growing number of women stepping into roles traditionally seen as male dominated and quietly changing perceptions along the way.

Working in hospital security is about far more than standing guard. It’s about communication, patience and staying calm when situations are challenging. Lou is known for her ability to de-escalate with respect and kindness, recognising that many patients are unwell, distressed or frightened. Taking the time to listen and connect can completely shift an interaction, and that approach has made a real difference for our patients and staff.

Her contribution is a reminder that leadership shows up in many ways. Today we celebrate Lou and all the women across our organisation who lead with skill, care and confidence, and who continue to strengthen the services we provide to our community.

Read the full article here: https://www.northeasthealth.org.au/2026/international-womens-day-breaking-barriers-in-security-at-nhw/

05/03/2026

An exciting leadership opportunity is available at Northeast Health Wangaratta for an Associate Nurse Unit Manager to lead our Central Sterilising Department on a full time, ongoing basis.

Working in close partnership with the Nurse Unit Manager of Perioperative Services, you’ll provide day-to-day leadership and operational management of CSD. You’ll support Instrument Technicians, promote a positive and accountable team culture, and ensure all sterilising practices align with Australian Standards AS 5369:2023 and best practice infection prevention and control.

This role offers the chance to contribute to the strategic direction of perioperative services while maintaining a safe, efficient and high-quality sterilising service. If you’re an experienced nurse leader committed to strong clinical standards and supportive team leadership, we’d love to hear from you.
For more details, visit: www.northeasthealth.org.au/careers

We’re inviting our community to help shape Northeast Health Wangaratta’s new Disability Action Plan for 2026 to 2029.If ...
26/02/2026

We’re inviting our community to help shape Northeast Health Wangaratta’s new Disability Action Plan for 2026 to 2029.

If you are living with disability, care for someone who is, work with us, or use our services, we would love to hear from you. Your feedback will help guide how we continue to make our services more accessible, inclusive and welcoming for everyone.

A Disability Action Plan sets out the practical steps we take to reduce barriers and improve the experience for patients, families, visitors and staff. We have already made progress, including practical steps like improving accessible parking, welcoming assistance dogs across our services, developing communication resource kits and creating opportunities for lived experience to inform staff learning.

You can share your views by completing a short survey and helping us build services that work better for everyone - please visit our website at http://nhw.org.au for more information

26/02/2026

If you see a story behind every set of notes and know how to code it just right, this role could be a perfect fit. Northeast Health Wangaratta is seeking a Health Information Manager - Clinical Coder to join our Health Information Services team on a full or part time, ongoing basis.

With clinical coding as your primary focus, you’ll apply your knowledge of ICD-10-AM and the Australian Coding Standards to ensure accurate, timely data capture using 3M Codefinder and other clinical systems. You’ll also contribute to auditing processes and support the ongoing integrity of our health information services.

There’s opportunity to assist with operational support within HIS and be involved in the upcoming implementation of a new regional Patient Administration System. If you’re detail-oriented and committed to high-quality information management, we’d love to hear from you. For more details, visit: www.northeasthealth.org.au/careers

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Green Street
Wangaratta, VIC

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Every patient, Every time

Northeast Health Wangaratta is a leading Victorian health service committed to providing quality health care to more than 90,000 people across North East Victoria.

We are the major referral facility for people with complex health needs from Bright, Mansfield, Beechworth, Myrtleford, Yarrawonga, Euroa and Benalla. We also provide a telehealth service to these smaller facilities, allowing doctors at Northeast Health to provide medical advice via video link.

Our hospital has a 24/7 Emergency Department and offers an extensive range of services as well as our residential aged care facility, Illoura.

Our Vision