27/08/2025
💙 Say Hello to 13SICK: Australia’s Free After-Hours Medical Service
Let’s face it—getting sick outside regular GP hours can be stressful. Whether it’s a child with a fever at midnight, a Sunday morning stomach bug, or needing a medical certificate when your regular clinic is closed, many Aussies don’t know where to turn.
But thankfully, there’s an amazing service helping Australians get the care they need, right when they need it—without the out-of-pocket cost. It's called 13SICK.
🏥 What is 13SICK?
13SICK (National Home Doctor) is Australia’s largest bulk-billed, after-hours medical service—offering support via both telehealth and home visits when your usual GP is closed. If you’re eligible, you don’t pay a cent. They bill Medicare directly.
They’ve delivered over 10 million consultations, and are trusted by over 4,000 GP clinics across the country. It's fast, it's easy, and it's keeping Aussies out of emergency departments for non-urgent issues.
⏰ When Can You Use 13SICK?
You can access a 13SICK doctor during:
Weeknights from 6pm to 8am
Saturdays before 8am or after 12pm
All day Sundays and public holidays
Whether you need a video call, phone consult, or even a doctor to visit your home, 13SICK is ready to help.
💡 What Can They Help With?
13SICK is perfect for urgent, non-life-threatening medical issues like:
Cold & flu symptoms, fevers, sore throats
COVID and respiratory illnesses
Urinary tract infections
Mental health concerns
Rashes, minor injuries, or skin infections
Gastro symptoms
Prescription refills and medical certificates (if appropriate)
Doctors will always assess the situation to ensure they can safely treat you via telehealth or home visit—or let you know if emergency care is more appropriate.
🏡 Prefer to Stay at Home? You Can!
If eligible and appropriate, a doctor can even come to your home for an in-person visit. This is a game-changer for families with kids, older adults, people with disability or chronic illness, or those without transport.
🧾 Who Can Access Bulk-Billing?
To access the no-cost (bulk-billed) service, you’ll need:
A valid Medicare or Gold DVA card, and
To have visited one of their subscribed GP clinics in the last 12 months,
Or fall into an exemption category (like First Nations patients, COVID isolation, sexual or mental health-related consults, etc.)
If you’re not eligible for bulk-billing, you may still access the service for a small fee.
🌱 Why It Matters
13SICK is a lifesaver—literally and figuratively—for so many Australians. It helps keep pressure off our busy hospitals, supports people living remotely or alone, and ensures that access to care isn’t restricted by time, mobility, or cost.
It’s accessible, kind, and compassionate healthcare delivered right to your screen or front door.
📚 Sources & More Info
For more information, check out the official website: https://13sick.com.au