24/11/2025
Updated Visitor Restrictions:
As we are currently caring for residents with Influenza in Hesse Lodge, our Outbreak Management Response has been enacted and we have reviewed our visitor restrictions.
We continue to implement infection control precautions across the site. For the safety of all, staff are wearing N95 masks and additional precautions implemented to mitigate the risks of this outbreak.
This includes the following visitor restrictions in place for all residents:
• Hesse Lodge: 2 visitors daily per resident
• Chelsea Lodge: 5 visitors daily per resident
• Werruna: 5 visitors daily per resident
All visitors must:
• Book visits in advance where practical, visiting during preferred hours of 10am to 12pm or 1pm to 3pm (weekdays preferred) by contacting us on 03 5267 1200;
• Present to the main entrance first;
• Wear a mask (N95 preferred) at all times;
• Wear further PPE if visiting a positive resident.
Contact with residents directly is also welcomed, or arrange a virtual visit through Reception. Well residents also remain able to leave our facility.
We offer a huge thank you to our families, residents and consumers for their understanding and patience during this time. We remain committed to ensuring the safety and wellbeing of our residents and consumers.
