The Hand Up Space

The Hand Up Space We are a boutique NDIS Registered Support Coordination service that gives people the Hand Up they deserve!! Disability led - Lived Experience
Wollongong, NSW

05/03/2026

Big news – I’m officially an Astalty Ambassador! 🙌🏽

is a game-changer for busy Support Coordinators like me, especially living with MS. It’s helped reduce my cognitive load, streamline my day, and keep me on top of all the moving pieces that come with this job.

What an absolute honour to be part of this. I hope you’re proud of me 😎💜 Massive thanks to the Astalty team for trusting me with this role – I’m excited to share the magic with others!

27/02/2026

Today Maria and I road-tripped to Sydney to check out the brand new facility at Lidcombe… and WOW.

We were seriously impressed.

The gym? Incredible.
Seeing people with MS rocking up with their support workers, getting stuck into exercise, laughing, connecting — you could actually feel the community in the room. It wasn’t clinical. It was energising.

Then we toured one of the 2-bedroom SDA apartments onsite… and honestly? Best I’ve seen.

Spacious. Thoughtful. Proper attention to detail.
Even a storage room for mobility scooters (which anyone in this life knows is a BIG deal).

It just hits differently knowing a place like this exists — purpose built, integrated, and actually designed with people in mind.

Huge thanks to Kelly from MS Employment Support Services for the tour and the catch up 🤍

Now I’m just over here wishing Wollongong had something like this… because we absolutely should.

Neens 👋🏽

23/02/2026

🚨 Friendly Reminder for Illawarra Support Coordinators!

Tomorrow’s the day – don’t miss the next Illawarra Support Coordination Alliance meet up!

📅 Wednesday 25th February 2026
⏰ 1:00pm – 2:00pm
📍 9 Old Springhill Rd, Coniston NSW

🎤 Guest Speakers: Josh & Jess from
And yes… there will be a LIVE exoskeleton demo 🤖🔥

RoboFit is Australia’s first robot-powered rehab centre, using cutting-edge tech alongside physio and exercise physiology. They support people with Stroke, SCI, Parkinson’s, MS, FND, CP, and brain injury — and they’re redefining what’s possible in neuro rehab.

Here’s what you’ll get:
✨ See the exoskeleton in action
✨ Ask the team your questions
✨ Connect with other local Support Coordinators
✨ Explore real, innovative therapy options for participants

🍴 FREE lunch thanks to
♿ Fully accessible venue
🚗 Free parking + accessible bathroom

This Alliance is all about collaboration over competition – knowing the providers we’re referring to and lifting the standard of Support Coordination in the Illawarra.

Bring a colleague. Bring your curiosity.

Let’s build something strong together.

Neens 👋🏽 and Michelle from

🚨 Support Coordinators of the Illawarra – this one’s for you.You’re invited to the next Illawarra Support Coordination A...
17/02/2026

🚨 Support Coordinators of the Illawarra – this one’s for you.

You’re invited to the next Illawarra Support Coordination Alliance meet up!

📅 Wednesday 25th February 2026
⏰ 1:00pm – 2:00pm
📍 9 Old Springhill Rd, Coniston NSW

🎤 Guest Speakers: Jess from

And yes… there will be a LIVE exoskeleton demo 🤖🔥

RoboFit is Australia’s first robot-powered rehabilitation centre, using cutting-edge robotic assistive technology alongside physio and exercise physiology. They support people with Stroke, SCI, Parkinson’s, MS, FND, CP and brain injury — and they’re redefining what’s possible in neuro rehab.

You’ll get to:
✨ See the exoskeleton in action
✨ Ask questions directly to the team
✨ Connect with other local Support Coordinators
✨ Explore real, innovative therapy options for participants

🍴 FREE lunch provided by
♿ Fully accessible venue
🚗 Free parking + accessible bathroom

This Alliance is about collaboration over competition. It’s about lifting the standard of Support Coordination in the Illawarra and actually knowing the providers we’re referring to.

All welcome. Bring a colleague. Bring your curiosity.

👉 DM to RSVP or comment “JOIN” and I’ll send the details.

Let’s build something strong together.

Neens 👋🏽 and Michelle

We’re excited for our next Alliance meeting, hosted by Nina and The Hand Up Space!Our guest speakers this month are Josh...
15/02/2026

We’re excited for our next Alliance meeting, hosted by Nina and The Hand Up Space!
Our guest speakers this month are Josh and Jess from RoboFit—sharing innovative approaches to therapy and mobility.
See you there!

15/02/2026

Systems fail. We know it, but we often prefer not to see it.

Inside the NDIS consumer marketplace, coherent oversight is not always a given. That’s where Support Coordination comes in — sometimes quietly holding the line when everything else feels unstable.

This week has been one of my most meaningful yet private wins. I couldn’t have done it without Michael, our BSP, and Jonas from , who stepped up to provide care when it was needed most. 🙏🏽
Shoutout to NDIS and the Critical Incident Team — your support and collaboration made the difference.But we need to better support people and providers before they are on the cliff edge.

Sometimes the work that feels invisible is the work that matters the most. Keep showing up. 💪🏽

Nina ✋🏼

09/02/2026

Happy Monday! ☕🎶

Worked over the weekend, so not feeling super fresh… but got my tea and some AfroCuban jazz playing. Ready to tackle emails and the beautiful chaos of NDIS. 💪

Have a great week!

Neens ✋🏼

16/01/2026

Support Coordination wrap up! ✨

1st week back and already some wins:
✅ Participant’s ramp fully installed & waiting on their new manual wheelchair with power assist
✅ Another participant approved for their wheelchair + power assist

Thanks to the OT team at for their amazing support and advocacy!

Good things do happen in the NDIS! 💪

Neens 👋🏽

12/01/2026

Happy 2026 🎉
The Hand Up Space is back.

NDIS rollercoaster? 🎢
Still rolling — but we’re easing back in this week with emails + calls as we return.

Thanks .my.community (Casey) for ensuring that the transition to went so smooth.

Really looking forward to reconnecting with you all ❤️
How were your holidays?

Neens 👋🏽





💡 Support that meets you where you are and helps you go further.Many Support Coordinators work alone, juggle multiple ro...
12/12/2025

💡 Support that meets you where you are and helps you go further.

Many Support Coordinators work alone, juggle multiple roles, face high admin pressure, and carry the emotional load of supporting others. For sole traders and lived experience practitioners, the work can be incredibly meaningful but also isolating.

That is why this feedback matters:

“As an NDIS Registered Sole Trader who is also an NDIS participant, I need a CRM that is accessible, affordable, and streamlines the admin processes inherent in this role.
Isolation and burnout are unfortunate side effects of our work, and the Masterclass training helps reduce that sense of isolation.”
— Nina Crumpton, The Hand Up Space

Support Coordinators tell us they value:
✔️ Accessible and intuitive tools that reduce workload
✔️ Affordable pricing that supports sole traders
✔️ A connected community through Masterclasses and SCC

Your work deserves support too. You do not have to navigate this role alone.

👉 Follow for tools, training, and community designed for Support Coordinators.

Karen and Daryl are the absolute powerhouse duo behind  , and honestly… what a team.Thanks for having me at your Christm...
05/12/2025

Karen and Daryl are the absolute powerhouse duo behind , and honestly… what a team.
Thanks for having me at your Christmas lunch — such a gorgeous afternoon with even better humans.

And the way you both show up for so many people? It matters. A lot.
I hope you know just how valued you are in our community.

Neens 👋🏽✨

Address

PO Box 4168 Towradgi
Wollongong, NSW
2518

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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