Tropical Support Services

22/01/2026

Hi FB friends, remember to pop over and like/ follow our new page.

This one is will no longer be in use as we are pleased to advise effective 1st January 2026, the businesses Tropical Support Services and FNQ Support Coordination have merged and will operate as EmpowerAbility FNQ.

Please note our updated contact details below, our coordinators phone numbers remaining unchanged.
General Email: info@empowerabilityfnq.com.au & Phone: 0455 773536

We remain committed to our core values of respect, compassion, teamwork, honesty, communication, and accountability.

If you’d like to discuss this change or learn more about our services, please don’t hesitate to contact us.

https://www.facebook.com/profile.php?id=61578437739553

23/10/2025

https://www.facebook.com/share/1CvNqGhkYL/

Grow your career with a trusted local employer—whether you’re building on your experience or starting fresh in our industry.

18/08/2025

✨ Exciting News! ✨

We’re thrilled to share that we’re changing our name to EmpowerAbility FNQ! 🌟

Over the coming month, Tropical Support Services and FNQ Support Coordination will unite under one name and transition into EmpowerAbility FNQ.

✔️ Same trusted team
✔️ Same values
✔️ Same quality service
✨ With a fresh new name!

We’re also working towards becoming a registered NDIS provider, further strengthening our commitment to quality service provision and empowering participants.

Together, we’ll continue to Connect. Understand. Achieve. 🩷 — supporting people to live their life their way.



Like and follow our new page - https://www.facebook.com/share/16NoZArdFf/

17/05/2025

Some people come into our lives and leave footprints on our hearts—this week, our team said goodbye to one of them. 🌹

We had the privilege of supporting a truly special man. He and his incredible wife welcomed us into their home, creating a space not just of care, but of compassion, humor, and deep trust. We became part of their life in ways that only this kind of journey can bring.
He faced every challenge with courage, humor, and grace far beyond measure.

He lived with a complex and often misunderstood condition—Lewy body dementia, alongside Alzheimer’s. Lewy body dementia is the second most common form of progressive dementia after Alzheimer’s, yet many people have never heard of it.

Early signs can be subtle and easily overlooked: short-term memory changes, difficulties with planning or decision-making (executive functioning), vivid hallucinations, muscle tremors, or changes in movement. These symptoms are often mistaken for other conditions, delaying the understanding and support that individuals and families need.

If you or someone you know is experiencing any of these symptoms, please speak with a medical professional—and ask the question: Could this be early signs of Lewy body dementia or Alzheimer’s? These conditions do not only affect the elderly.

In honour of this remarkable man, I hope his story helps raise awareness and encourages others to trust their instincts when something doesn’t feel right. Early recognition can make all the difference.

Rest peacefully. You were deeply respected, and you will be missed.

Send a message to learn more

10/05/2025

Younger Onset Dementia Awareness

Dementia is a brain condition. It’s not a normal part of ageing.

The effects of dementia vary, but generally, dementia affects your mood, memory, thinking and behaviour.

Dementia can happen to anybody, it is much more common after the age of 65. BUT it can happen to anybody at any age.

There’s currently no known cure for dementia. 😢

You can find much more information about dementia along with resources for family, carers and the community.

https://www.dementia.org.au/

https://www.dementia.org.au/about-dementia/younger-onset-dementia

A diagnosis of dementia when you’re under 65 is called younger onset dementia or early onset dementia. Explore information, advice and support tailored for you.

13/02/2025

We are hiring!

Disability Support Worker (Various Roles & SIL positions) -

Your role will be to support, assist, and care for people to live their lives as independently as they can so they may live their best life.

14/12/2024

We extend our gratitude to Eat Real Cairns and Team Leader Sarah for their invaluable support of Ben throughout his NDIS journey this year. Ben has remained steadfast in his commitment to the community, assisting with weekly meal preparations through Eat Real Cairns and Tropical Support Services. His enthusiasm for the weekly sessions is evident as he sings along to his favourite tunes in the kitchen 🍠🥔📻 Eat Real Cairns

12/12/2024

02/12/2024

Tropical Support Services (TSS) are looking for Experienced Support Workers who are the 'right fit' for clients who reside in the Cairns, Cassowary Coast and Tableland regions.

If you’re interested in joining the team at Tropical Support Services in supporting NDIS participants to 'live their life their way' whilst working towards achieving their NDIS goals, please email expressions of interests & resume to hr@tropicalss.com.au or call 0417 549 988 to have a chat (Mon to Fri 8am to 5pm).

23/08/2024

Tuesday 9am to 5pm come down and visit us at the annual CDN Expo.
Held at the Pier.
Pop in and say hi to the team.
😊

05/07/2024

🌴Join Our Team: Job Opportunities🌴
Experienced Male Support Workers

04/07/2024

As an NDIS provider, acting with integrity includes ensuring NDIS participants are aware of their rights and how to raise a complaint if they need to.

Do you understand the role and existence of the NDIS Quality and Safeguards Commission?

The Participant Information Pack is available on the website in a range of accessible formats and languages: bit.ly/3CRQyss



[Image description: The words 'Participant Information Pack' in white text on a purple background above a screenshot of four pages from the pack. The Commonwealth Coat of Arms, followed by the NDIS Commission logo, are in the top left corner.]

Do your clients understand the role and existence of the NDIS Quality and Safeguards Commission?

As an NDIS provider or worker, acting with integrity includes ensuring NDIS participants are aware of their rights and how to raise a complaint if they need to.

Our Participant Information Pack is available on our website in a range of accessible formats and languages: bit.ly/3CRQyss

We encourage providers to share this pack with their clients via email, social media, newsletter or printed hard copy.



[Image description: The words 'Participant Information Pack' in white text on a purple background above a screenshot of four pages from the pack. The Commonwealth Coat of Arms, followed by the NDIS Commission logo, are in the top left corner.]