26/02/2026
Wondering how you can formally complain about the Allshores (Argus & BFM) deal with Phoenix Pharmacies?
Step 1: File a complaint with the Health Council via their form.
https://www.cognitoforms.com/BermudaHealthCouncil/HealthCouncilFeedbackForm
Step 2: File complaint with Allshores via their online form.
https://allshores.com/complaints
or email them complaints@allshores.com, however they are not obligated to respond in a timely fashion if emailed.
Step 3: Wait 15 business days for Allshores to address your complaint
Step 4: File a complaint with the BMA
https://www.bma.bm/e-form-for-filing-an-unresolved-complaint