Jonias Health

01/27/2025

🌟 Exciting Updates at Our Clinic! 🌟
We’ve made a few changes to make your experience smoother and more convenient:
1️⃣ Self Check-In:
When you visit the clinic, you can now check yourself in using the tablet provided. It’s always available during office hours!
2️⃣ Document Drop-Off:
Need to drop off documents, notes, or letters? Use the black mailbox at the front – it’s ready for your convenience.
3️⃣ Accessing the Back Office:
If you need to connect with the doctors in the back office, simply ring the small doorbell located on the left side entrance.
4️⃣ Virtual Patient Care:
All patient care is now handled virtually, giving you more flexibility to connect with us.
5️⃣ Self-Scheduling Coming Soon!
In the next 3 weeks, you’ll be able to schedule your appointments online with ease. For those without access to a computer, phone services remain available – ensuring everyone has access to our care.
We’re committed to making your visits as seamless as possible. Thank you for your understanding and support as we enhance our services!
💻📞 If you have any questions, feel free to contact us virtually or by phone.
Stay tuned for more updates!

12/29/2024

What a year 2024 has been!
I was able to start this clinic on 05 January 2024 with 2 of the best staff members the universe could offer – Kimberly Spencer and Richelle Clunis. From day one, we focused on our motto – “…life empowered” as the driving force behind the service we wanted to deliver. As the months went on, we realized adherence to this motto required humility and being open to feedback from our patients. In being open, we learned there were things patients really needed from us.

1. Access: being able to connect with us in their time of need
2. Respect: for their time
3. Follow through: with referrals, treatment plans and with whatever we said we would do.

We took these lessons to heart and worked earnestly to address these needs. We were able to increase access through adding 2 x part time nurse practitioners to the team and increasing evening and weekend hours. We have also been able to improve wait times by implementing better triaging activities and increase virtual preparation time with patients before their appointments. While the reception of these efforts has been positive, we are not satisfied with where we are and will continue to seek ways to improve our delivery of services. In doing so, we have made these changes for 2025:

1. Self check-in: Patients will be able to check-in at our office using our Oceans Platform via our dedicated check-in tablet. Detail instructions on this process will be available on site.
2. From our email to Oceans: While we are pleased with our Secure Google Workplace email services, we will be transitioning to Oceans via Telus. This will allow for direct posting of emails to charts. With this change, patients can continue to email us via our .ca emails but will receive responses via Oceans.
3. More hours of availability: Starting February, we have increased our evening and weekend clinic hours to allow for more access. Patients are encouraged to ask the Team for these dates when discussing scheduling.
4. FB/IG: While we intended on having more presence on Facebook and Instagram, we decided to lend priority to other areas of patient engagement based on their voiced needs. We will be spending more time communicating our activities via social media as we see this as a good space to keep patients informed.

Thank you, Clarington, for being receptive, patient, gracious and kind to us. We look forward to a wonderful year in 2025.

Jonias Health
…Life empowered!

10/14/2024

Interested in learning more about social equity in Durham Region? The Rest or Reform Conference is a solid place to start.

I will be hosting a plenary that will look at the power of mentorship for the black healthcare professional.

This should be a good one!

10/14/2024

https://www.eventbrite.ca/e/rest-or-reform-conferencesocial-justiceequity-institutional-reformation-tickets-914824563897?aff=oddtdtcreator

A conference designed for leaders & professionals to engage in conversations of equity, organizational change, and promising practices.

05/10/2024

Let's go Renegades!

Please join us in welcoming Jonias Health and Dr Kirk Stewart as a sponsor of our 10U Renegades team. Jonias Health provides primary care and low risk obstetric services to families throughout Durham Region. They model a ‘healthy woman’ approach where they work to prioritize the health care needs of women as they support the wellbeing of their family.

03/03/2024

We on that learning tip!

We spent the day making Disbetes make more sense with all the cool interventions on the horizon.

Jonias Health will be spending the next few months exploring ways to optimize Diabetes management for our patients.

Stay tuned!

02/25/2024

VITALS CHECK: Clinic vs Urgent Care vs Emergency Department

So here is a quick reference for how to determine who may be more able to support you in time of need;

Clinic
- Medication refills: Ask your pharmacy to fax us your request for refill and we will typically respond within 24 hrs.

- A suspicious skin lesion: Not sure what that 10 year old rash is? Come in and we could take care of it. Cases like these may require a biopsy and pathology review for management.

- Anxious, depressed, sore throat, ingrown nail, earache: We could handle this in clinic! It was difficulty within the first month of practice, but we are now able to provide same-day visits for conditions like these

- Medical admin: Have a driver's license exam form to be filled or a doctor's note you need sorted? We could handle this in the clinic too.

Urgent Care
- Unbearable pain between 5 pm and 8 pm: Consider our Bowmanville Urgent Care Clinic (BUCC)
- A fall without loss of consciousness: With the right collection of details, the BUCC will be able to help you

Emergency Department
- Motor vehicle accident

Look out for more recommendations for where to go in a pinch!

Thanks for checking in!
- Trauma leading to loss of consciousness
- Recurrent seizures without resolution

Call now to connect with business.

02/25/2024

VITALS CHECK: Getting in touch with us

Due to the influx of patients we are working with, contacting us by phone may be more challenging than expected. We do realize our voicemail is often filled and we have been doing our best to respond to calls and messages in within a reasonable time.

For a more immediate response, please email us at info@joniashealth.ca. We have been able to have responses within 2 - 6 hours.

Thanks for checking in!

Call now to connect with business.

02/25/2024

***Vitals Check - 25 Feb 24***

What a great start to the year and the clinic. Bowmanville's love is truly felt. We are grateful for the reception from the community and are motivated to provide the best healthcare possible - Thanks B-Ville!

To help with maintaining engagement with our patients and the community, we will be increasing our presence and engagement on good 'ole Facebook. Our first attempt of doing this is via 'Vitals Check' where we will provide real-time updates relevant to the operation and care delivery of the clinic. Here, patients will learn about;

> Clinic updates
> Open enrolments
> Referral and consult opportunities
> Patient-relevant updates from the Ministry Of Health

Stay tuned!

Call now to connect with business.

01/05/2024

***FIRST DAY OF CLINIC***

Happy New Year everyone!

We are excited to let you know we see our first patients today. The interest and love from Durham Region has been great...so great that we have reached our enrolment expectations ahead of time. Due to this response, we will be commencing an ENROLMENT PAUSE until further notice. This will allow us to ensure patients who have expressed interest between 16 December 2023 to 04 January 2024 have been attended to.

Please check back with us (via FB, LinkedIn, Health Care Connect and Bowmanville Health Centre website) for updates regarding enrolment.

Thanks for your support and stay tuned for updates!

Jonias Health
'Life empowered'