The Support Hub

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Burlington, ON
The Support Hub

Where Healing Begins & Support Never Ends She provides individual counselling, couples counselling and mediation for parenting plans.

Shelley is the founder and director of a boutique family practice providing clinical and family services impacted by separation and divorce.

08/29/2025

When adults struggle with video game addiction, the effects ripple far beyond the screen. Hours lost to gaming can strain marriages, disrupt parenting, and lead to emotional distance, resentment, and communication breakdowns within the home.

Family members may feel neglected or frustrated, unsure how to support their loved one or how to cope themselves. Left unaddressed, gaming overuse can quietly erode trust and intimacy in a relationship.

We help families understand the root causes of addictive behaviours and how they affect family dynamics. Our counsellors work with individuals and couples to set healthy boundaries, rebuild communication, and restore balance at home.

With compassionate, evidence-based support, change is possible. You’re not alone and you don’t have to navigate this challenge without help.

Call: (905) 592-3500
Email: clientcare@thesupporthub.ca
Website: https://thesupporthub.ca/

08/26/2025

For children, our counselling approach is playful, creative, and engaging. We use art, storytelling, games, and other age-appropriate activities to help them develop emotional awareness, build resilience, and express what they’re going through in a safe, supportive environment.

With teens, our therapists focus on CBT, structured goal planning, self-reflection, and meaningful dialogue. We create a space where they can explore identity, manage anxiety or peer pressure, and gain tools for better emotional regulation and decision-making.

Whether your child is navigating school stress, emotional struggles, family changes, or self-esteem issues, we ensure that our support matches their developmental stage and unique personality.

We don’t just work with children and teens, we connect with them.

Call: (905) 592-3500
Email: clientcare@thesupporthub.ca
Website: https://thesupporthub.ca/

08/21/2025

When Tanya and Greg brought their newly blended family together, they were hopeful but unprepared for the emotional complexity. Greg’s teenage daughter, still adjusting to the divorce, resented the sudden shift in her home life. Tanya’s younger son responded with tantrums and attention-seeking behaviour. Every dinner felt tense, and simple conversations turned into arguments. The household was filled with unspoken tension, and both parents were beginning to doubt if their family could truly come together.

That’s when they turned for support. Through a combination of family counselling and mediation, Shelley worked with them to identify the root causes of the disconnect. She created a safe space for the kids to voice their feelings and helped the parents learn to validate each child’s experience without defensiveness. Together, they built shared routines, clarified roles, and practiced tools for resolving conflict before it escalated.

Progress wasn’t instant but it was steady. Over several months, the yelling quieted. Dinners became moments of connection. The children learned how to communicate their needs more clearly, and the parents developed a united front built on empathy and consistency.

By the end of their sessions, Tanya and Greg felt more like partners and the kids, while still adjusting, began to show signs of genuine trust. “We don’t just coexist now, we function as a real team,” Greg said.

What could shift in your family if everyone felt heard, respected, and supported?

08/19/2025

Infidelity can shake the very foundation of a relationship, leaving behind feelings of betrayal, grief, and confusion. We understand how deeply painful the aftermath of an affair can be and we also know that healing is possible.

Our couples counselling sessions offer a safe, neutral space for both partners to process emotions, understand the root causes, and rebuild emotional safety. Using CBT and affair-specific therapy, we help couples move beyond surface-level hurt and into deeper understanding, empathy, and reconnection.

Whether your goal is to repair, recommit, or find clarity on next steps, we're here to support you with compassion and professional guidance. Healing after betrayal is a journey and you don’t have to walk it alone.

Call: (905) 592-3500
Email: clientcare@thesupporthub.ca
Website: https://thesupporthub.ca/

08/14/2025

Emma, a 16-year-old high school student, came to us after months of struggling with panic attacks, racing thoughts, and a growing fear of school. Once a motivated student and active friend, she had started missing classes regularly and withdrawing from social events. Her confidence had quietly eroded, replaced by a constant undercurrent of worry that she couldn’t explain to anyone.

Emma began teen counselling and Cognitive Behavioural Therapy (CBT) with one of our therapists. In their sessions, she learned how to recognize anxious thoughts before they spiraled, practiced grounding exercises like breathwork and visualization, and built a toolbox of emotional regulation strategies. Her therapist also worked with her on scripting responses for situations that triggered her anxiety, including class presentations, group work, and casual conversations with peers.

Over time, Emma began to trust herself again. Small wins, showing up to class, participating in a group project, attending a friend’s birthday, snowballed into bigger shifts. Within three months, she had joined her school’s drama club, where she not only performed but also helped another nervous peer prepare for their first audition. “I feel like myself again,” she told her therapist, smiling with pride.

Anxiety didn’t disappear overnight, but it no longer controlled her life.

What would it mean for your teen to feel confident and capable again?

08/12/2025

When Lena discovered her partner’s affair, her world tilted. The trust they had built over years collapsed in a moment. They considered separating, unsure if their relationship could ever feel safe again. But beneath the pain, there was a shared desire to try, if not to return to what they had, then to discover whether something stronger could emerge.

They turned to for couples counselling. In a calm, neutral space, they began the slow process of unpacking what had happened. With their therapist’s guidance, they confronted difficult truths, explored what had been missing, and worked to understand, not excuse, the choices that had been made.

Over time, their sessions focused on rebuilding emotional safety, setting boundaries, and learning new ways to communicate without blame or defensiveness. It wasn’t easy. There were setbacks, tears, and moments of doubt. But there was also honesty, intention, and growth.

Months later, Lena and her partner described their connection as more open and grounded than it had ever been. “It didn’t erase the past,” Lena said, “but it gave us a chance to build something more real than we had before.”

Have you ever wondered if healing together is still possible after trust is broken?

08/08/2025

Healthy families don’t just happen, they’re built through patience, understanding, and intentional effort. Our family counselling sessions are designed to bring clarity, healing, and renewed connection to your most important relationships.

Whether you're navigating the complexities of blended family dynamics, managing conflict between siblings or generations, or simply looking to improve everyday communication, our therapists provide a safe, compassionate space to work through it together.

We believe that every family has strengths and we help you build on them to foster respect, resilience, and harmony at home.

Let us support you on the journey toward healthier communication and stronger bonds.

Call: (905) 592-3500
Email: clientcare@thesupporthub.ca
Website: https://thesupporthub.ca/

08/07/2025

Mark was 47 years old and had worked for over twenty years in the same role at a logistics firm. He was good at what he did, respected by his colleagues, and had built a solid reputation. But lately, something had shifted.

He described it as “coasting on autopilot.” He was showing up, checking the boxes, but not feeling alive. At home, his partner noticed he was more irritable and distant. When asked if he was okay, Mark would say, “I don’t know what’s wrong. I just feel stuck.”

Mark eventually reached out and was unsure of what to expect. Through career counselling and therapeutic conversations, his counsellor helped him unpack the layers of frustration and restlessness.

Together, they explored the values that had once energized his creativity, mentorship, and purpose. They identified his strengths and imagined what it could look like to apply those strengths beyond his current job.

A year later, Mark stepped into a new role mentoring youth, a role that gave him personal commitment and professional growth. "I wake up excited again", he told his counsellor. "The spark inside me is reignited". He thanked by saying this to his counsellor.

What part of you is ready for something new but hasn’t had the space to explore it?

Address

3-70 Plains Road West
Burlington, ON
L7T0B6

Telephone

+19055923500

Website

http://thesupporthub.ca/

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