09/12/2025
Join Our Team: Member Services Officer!
What you’ll be doing:
• Being the first point of contact for new members or nurses who need union interpretation/assistance
• Providing information & guidance on the Collective Agreement & employee rights
• Coordinating group training sessions, site visits, AGMs, special events
• Reviewing policies, processes and Collective Agreement implementation tools
• Creating admin standards for action item flow & grievance tracking
• Educating & supporting local union reps on grievance procedures, contract interpretation, dispute resolution
• Supporting Duty to Accommodate processes
• Engaging with HR departments, managers, legal advisors, case workers, government agencies, other stakeholders
What we’re looking for:
• 3-5 years’ experience in a unionized environment: grievance processes, educating, interpreting Collective Agreements
• Familiarity with the health system
• Knowledge of Human Rights Legislation, Workers Compensation Board processes, group benefits
• Training in disability management and in diversity, equity & inclusion are assets
• Excellent analytical & strategic thinking skills
• Strong leadership & communication abilities
• Bachelor’s degree (or equivalent experience) in business, HR, nursing or related field
Sound like you?
📆 Apply by September 19, 2025.
📧 To apply: send your resume & cover letter to executivedirector@peinu.com with subject line MSO application.