02/19/2025
Job Opening:
Receptionist at Dorchester Physiotherapy
We are seeking a friendly, organized, and motivated individual to join our team as Receptionist at Dorchester Physiotherapy. As the first point of contact for our patients, you will play a key role in providing excellent customer service and ensuring smooth daily operations. We are a therapist- owned, outpatient clinic with emphasis on quality care and personal attention with all our patients. Dorchester Physiotherapy is a fun and stimulating environment and is a great opportunity to improve your skills and expand your expertise with room for professional growth within our well-established, reputable outpatient practice.
Key Responsibilities:
· Greet patients and visitors in a welcoming and professional manner.
· Answer phone calls and respond to inquiries, scheduling appointments, and providing information about services.
· Maintain patient records and update information in the system.
· Verify insurance and collect co-pays or payments as needed.
· Coordinate patient flow and ensure efficient appointment scheduling.
· Assist physical therapists and office staff with administrative tasks as needed.
· Manage incoming and outgoing correspondence, including emails and mail.
· Maintain a clean and organized front desk area.
Requirements:
· Previous experience in customer service, healthcare, or a receptionist role is preferred.
· Strong communication and interpersonal skills.
· Ability to multitask and manage time efficiently.
· Basic knowledge of office software (Microsoft Office, etc.).
· Familiarity with scheduling and medical software (Clinicmaster, WSIB, HCAI etc.) is a plus, but not required.
· Detail-oriented, dependable and able to work well in a team.
Benefits:
· Competitive wages.
· Health spending benefits.
· Paid time off and holiday pay.
· A supportive and friendly work environment.
· Opportunities for professional development.
How to Apply: If you are passionate about helping others and want to be part of a caring and professional team, we’d love to hear from you!
Please send your resume and cover letter to dphysio@rogers.com or in person at
1-4327 Hamilton Road, Dorchester, ON, N0L1G3
