Medix EMS

09/02/2025

Some days... this is the best job in the world.

08/27/2025

Our hearts and our community are in the deepest of sorrows. A tragic loss of life has shattered our community in the Cowichan Valley.

We wish to share our deepest condolences to the victims' families.

No words will fill the void and pain in this moment. We do not stand to calm the tears and rage. We stand to support you in this moment of profound grief.

https://www.facebook.com/share/p/1MXBekF9pn/

🔹Speeding teen driver kills rollerblading 12-year-old north of Shawnigan Lake, RCMP says🔹

A 12-year-old child rollerblading with their family members along Hillbank Road in Cowichan was killed on Monday evening when a speeding Honda Civic driven by a teen-aged driver lost control and struck the child, police allege, before crashing into a hydro pole. More from the RCMP:

Shawnigan Lake RCMP is investigating after a youth was killed in a motor vehicle collision in Shawnigan Lake.

On August 25, 2025, just after 8:30 p.m., Shawnigan Lake RCMP responded to the 4100 block of Hillbank Rd after a 12-year-old youth was struck and killed by a vehicle. Preliminary information obtained revealed that the youth was rollerblading with family members when a Honda Civic, travelling northbound lost control and hit the youth before hitting a telephone pole. The driver and passenger of the vehicle, both 17 years-old suffered minor injuries and transported to hospital for treatment.

“While we do not suspect that alcohol was involved, it has been determined that speed played an important factor in this tragic incident”, said Corporal Alex Bérubé, spokesperson for the BC RCMP. “The investigation remains in its early stages and police continue to gather evidence”, he adds.

The North Cowichan/Duncan RCMP and a collision analyst attended to assist with the investigation.

Anyone with information about this incident is asked to contact the Shawnigan Lake RCMP at 250-743-5514.

08/19/2025

Little bit of shakey quakey tonight in Port Renfrew. Make sure you're prepared for any emergency or disaster with a SurvivalTech survival kit!

08/13/2025

Additional evacuation alerts posted for the Mount Underwood Fire

08/13/2025

Emergency Management Cowichan: Evacuation Order for Parts of Cowichan Valley Regional District Electoral Area F

https://alertable.ca/ #/incidents/99ca549d-156b-49f5-bd87-9ab0ae0f1e02

Emergency Management Cowichan has issued an Evacuation Order for the following addresses in Electoral Area F due to a wildfire:

Block 1034 Dunsmuir District

Block 1082 Dunsmuir District

Block 1112 Dunsmuir District

Block 1137 Alberni Dunsmuir and Cowichan Lake District

Block 1293 Alberni District, Dunsmuir District and Cowichan Lake District

You must leave the designated area immediately. Failure to do so could result in injury and loss of life.

This alert will remain in effect until further notice.

If you are not in the area, avoid the area.
If your address is above, leave the area immediately.
Take your 72-hour kit and any critical items (medicine, purse, wallet and keys) only.
Once you have safely evacuated, check in at the reception centre at Cowichan Lake Sports Arena at 311 South Shore Road if you need assistance.
Listen to local news stations for information and watch for further updates.
Follow the directions of local authorities.
Do not call 911 for information or updates.

08/08/2025

New tactical kits have just landed and we wanna know your favorite one!

08/07/2025

Breach Update

Today, our team has worked tirelessly to contain and secure any breach that may have occurred. At this time, it appears that the impacted systems include our email platform, banking and funds transfer systems, and our entire social media network — including business listings.

As of this evening, we have successfully regained access to our email system and parts of our social media platforms. Our banking systems were immediately locked down when the breach was discovered. Unfortunately, significant damage has already occurred. We are actively working with law enforcement and federal banking security agencies to recover compromised data and secure all affected systems.

Due to this incident, we will be operating in a holding pattern for the foreseeable future. This may lead to delayed email responses and interruptions across our online presence as we work diligently to assess and repair any residual damage.

On the positive side, our EMS operations will not be affected, and we will be attending all our scheduled events as requested.

We sincerely apologize for any inconvenience this causes. We are deeply frustrated and saddened by this type of flagrant criminal behavior — especially knowing that the perpetrators may never be held accountable.

To those who believe it’s harmless or amusing to attack businesses like ours: this is not a victimless act. This breach has critically disrupted our operations, including our ability to process payments, pay our vendors, meet payroll for our staff, and serve our clients. Attacks like this undermine the stability of small, family-run businesses like Medix EMS — businesses that exist to support and grow a community of passionate, skilled medical professionals who simply want to do meaningful work and provide for their families.

We remain committed to transparency, accountability, and resilience. Thank you for your patience and support during this incredibly difficult time.

—
Medix EMS Leadership

08/06/2025

Due to an attempted cyber attack on our phones, some of our systems have been shut down and secured while our cyber team makes an assessment on any damage.

Currently, this means many of our electronic services are down until further notice. This includes:
- Email
- Electronic Payment Systems
- Online Ordering
- Online Payments

We can confidently assure you that, at this time, no patient or client information has been compromised or placed at risk. Our double-redundant systems are designed to segregate sensitive data from general operational systems, and they remain secure.

Out of an abundance of caution, we have proactively secured all sensitive access points, including those related to financial systems. While there is indication of a breach, it was immediately secured and we are taking every precaution as we conduct a thorough investigation into the incident.

08/01/2025

Oscar’s Recovery Update 🐶✨

It’s been two weeks since Oscar’s big surgery, and we’re so happy to share that he had his stitches out yesterday—and he’s officially on the mend!

The first week was tough. Between the pain meds and the healing process, Oscar was a little out of it… let’s just say he was quite the stoner pup. But even in the groggiest moments, he never lost that sweet spirit we all love.

Week two? A whole different story. Oscar bounced back with strength, wagging tails, and that signature spark in his eyes. Yesterday, he showed us he’s back to his playful, goofy self—and it was the best kind of medicine for all of us.

We’re still waiting on final biopsy results to know more about what’s ahead. But for now, we’re celebrating a happy, healing Oscar who seems to know he’s got an entire Medix family cheering him on. Come on by the SurvivalTech Duncan store to see how the little lion is doing... and play some ball with him.

Thanks for all the love and support—Oscar feels it. ❤️🐾

08/01/2025

Our Apologies

We are currently undergoing a network upgrade and some of our E-Services and Phone services will be interrupted during this process. We expect intermittent outages from today until August 8th while we complete upgrades.

What will the upgrades look like?

We have centralized our internet and phone provider to give us a province wide system that manages call taking for event medical. As well as improved direct contact to important departments thru one universal number, 778-351-2630.

Our internet system have been updated to constant contact modems. This allows each and every station and region to have a double ended encrypted system to stay in touch with and ensure crew deployments are updated immediately. This will provide a stronger and more stable network for client care solutions, better email support as well as more accurate billing and admin support in real time.

The next phase to this is installing constant contact GPS modems on each and every one of our units. Due to the current high demand for this, our units will undergo refit in the winter, per unit when time provides. This will allow us to track our units more effectively than our current GPS provider as well as send data bursts to each unit for immediate or emergency deployments. This also will permit our physician team to link up for telehealth consultations by video for a more comprehensive patient care process.

This modernization has been a long time coming and while the full upgrade will not be complete till late 2026, our stations and facilities will be converted by the end of next week.

We look forward to helping you and all our clients with a faster network and improved digital services.

07/31/2025

Pick up your Survival Kit today at one of our SurvivalTech stores today.

🌊 SURVIVALTECH ALERT: Earthquake & Tsunami Risk – Are You Prepared? 🛟

The recent earthquake and tsunami threat along the BC coastline was a stark reminder: disasters don’t wait, and neither should you.

At SurvivalTech, we specialize in professional-grade emergency kits and survival supplies built for real West Coast threats. Whether you're at home, on the road, or at work — we've got you covered for the first 72 hours that matter most.

🧭 Our emergency kits include:

72-hour supply of food & water

First aid essentials

Solar-powered radios & flashlights

Emergency shelters, blankets, tools & more

PPE, gloves, masks — and critical comfort items

✅ Designed for individuals, families, and teams
✅ CSA-compliant workplace kits available
✅ Customizable to fit your risk level and location
✅ Bulk and business orders welcome

🛒 Don't be caught off guard. Next time, there might not be time to prepare.

📍 Visit us at SurvivalTech by Medix EMS, in Duncan on Festubert St and in Sidney on Henry Ave W.
📞 Call 778-351-2630 | 📦 Fast, local delivery available
🔗 https://www.medixbc.ca/medical-supplies/categories/index – Prepared for What Comes Next