Medix EMS

01/29/2026

Please Be Advised,

Late last night, our digital systems experienced a significant attempted cybersecurity breach.
At the start of today’s shift, our administrative team identified evidence of unauthorized access attempts directed at our office systems. Based on the nature of the activity, the apparent objective was to gain access to financial systems. Our security infrastructure successfully blocked the intrusion, and we believe that only a single low-level system experienced limited exposure.

Following the discovery, all affected systems were immediately shut down and isolated. A full internal review has since identified more than 642,000 unauthorized access attempts over a two-week period. While there had been intermittent internet irregularities during that time, our service provider initially confirmed no known issues.

It is important to emphasize that no patient data or sensitive operational records were accessed or compromised. As a patient-care organization, we maintain strict data-protection protocols. All sensitive records are stored on a physically separate, offline system that has no internet connectivity and is only accessible by authorized, on-site computers. This system remains fully secure.

Out of an abundance of caution, we have temporarily shut down all email services, data feeds, and any systems potentially impacted. Additional safeguards have been implemented across all secondary systems to ensure continued protection of patient and operational data.

As a result, there may be delays in email responses and certain administrative functions until mid-next week. Some Medix divisions may also experience brief service interruptions during this period. We recognize this may be inconvenient and appreciate your patience as we prioritize data security and public trust.

To reiterate: no data was stolen, our security systems performed as intended, and immediate corrective actions were taken. We take incidents of this nature extremely seriously and will continue to act decisively to prevent any future risk.

Thank you for your understanding and patience.

Sincerely,
Medix EMS Leadership Team

01/25/2026

Earlier this morning, Medix EMS published a commentary post regarding the current situation in the United States.

As a society, we recognize that the public holds a wide range of political views. While there may be majority opinions, there are also many differing perspectives that deserve respect and consideration.

As medical professionals, impartiality is a core principle of ethical care. Providing fair, unbiased treatment to anyone in need—regardless of background, belief, or ideology—is a foundational pillar of Medix EMS.

While individual staff members are fully entitled to hold and express personal political views in appropriate personal settings or forums where open and balanced discussion is invited, public-facing company platforms are not such forums. Social media, by its nature, presents a one-sided voice and cannot accurately reflect the diversity of views held by our team.

In this instance, our leadership did not adequately consider the range of opinions represented within our organization. As a result, the post did not align with our code of conduct or fairly represent our staff. For that reason, the post has been retracted.

Medix EMS is a collective of professionals from many communities, religions, ethnic backgrounds, identities, and ideological positions. Despite these differences, our staff are united in upholding—at the highest standard—the shared beliefs of duty of care, mutual respect, and professional integrity.

At a time when the world is increasingly divided by political discourse, Medix remains a place of respect, inclusion, and unity. Our team consciously sets aside personal differences to stand impartially, ensuring that no individual in need of care ever feels vulnerable, excluded, or unrepresented.

Our staff are encouraged to hold their own views outside of their professional duties, with the understanding that when acting as medics or paramedics for Medix EMS, they commit to caring for all individuals equally and without bias. Political beliefs belong to personal autonomy and civic participation—not to the duty of care.

The removal of the original post was not the result of political pressure, nor was it influenced by any single viewpoint. Rather, it reflects our responsibility to uphold neutrality, professionalism, and trust.

We respect our staff and their adherence to the standards we set. This moment of reflection reaffirms our commitment to remaining free of political advocacy in our public communications, ensuring that Medix EMS remains a safe, impartial, and trusted provider of care for all.

12/24/2025

We’re very excited to announce that Medix has been hired by the Nakatomi Corporation to provide event medical coverage for their annual Christmas Party at the iconic newly built Nakatomi Plaza 🎄🏢

With the building sitting at nearly 90% complete, it’s been a long road to get here. Our Industrial Safety Medics and CSOs have been on site throughout construction, making sure work stayed safe, on time, and—most importantly—free of unexpected “action movie moments.”

Tonight’s agenda is refreshingly low-key: a late-night delivery from the reliable team at Pacific Courier, followed by a crew of cleaners ensuring the building is cleaned out and ready for occupancy by January 1st. No broken glass, no surprise visitors from overseas… just a smooth finish.

And because we believe in seeing projects through to the end and beyond, SurvivalTech, our retail division, will be overseeing ongoing medical and safety supplies through our dedicated Restock Team—helping ensure Nakatomi Plaza stays prepared for whatever the new year throws its way.

Now that’s what we call a Christmas party done right. 🎅💥

From all of our families to you and yours. Merry Christmas 🎅 🎄

12/20/2025

SurvivalTech is open today with a 10% sale off everything in store.

Grundéns?? Yup 10% off!!!
Survival and First Aid kits?? Yup 10% off!!!
Workwear and Boots like Red Wing?? Yup even them... 10% off!!

Come on down to our Duncan location at 1-301 Festuber St till 4pm today to get everything you need for those hard to buy christmas lists.

OPEN DOORS & 10% OFF — TODAY ONLY! ⚒️

​At SurvivalTech, we believe in two things: gear you can depend on and neighbors you can count on. ​Today only, take 10% OFF everything in the store.

​No shipping, no waiting—just come in, grab the gear you’ve been eyeing, and get it at a discount. Whether you’re prepping for your next trek or just making sure your home kit is solid, we’ve got your back.

​WHERE: 1-301 Festubert St, Duncan
​WHEN: Doors are open until 4pm]!
​THE DEAL: 10% off your entire in-store purchase.

​We’re proud to be part of the Valley. Come by, say hi, and let’s make sure you’re ready for whatever comes next.

​See you at the shop!

​

12/19/2025

🎄 Just in time for Christmas, Cowichan Valley! 🎄

Our store SurvivalTech is excited to announce that Grundéns CSA Full Share and Neptune rain gear is now in stock! 🌧️🧥

Perfect for fishermen, outdoor workers, and anyone who needs serious wet-weather protection. Stop by and grab a gift that actually lasts through a West Coast winter.

📍 Visit us in Duncan and gear up before Christmas!

12/17/2025

Lol, yup there ARE 2 primary types or worker on site.

As safety reps on sites we see this all the time. Our job is to win over both so we can see the best outcomes for safety and project timelines.

Its tricky, but we make it work.

12/16/2025

12/10/2025

Fleet maintenance is an integral part of patient care at Medix EMS.

Our units are constantly on the move, and that means our team is constantly working behind the scenes to ensure every vehicle is safe, reliable, and fully mission-ready. Each unit undergoes two annual terminal cleans and full mechanical inspections to keep them operating at the highest standard.

This week, M105 is in for a full terminal clean, which means we strip the unit completely—every cabinet, compartment, and equipment mount. From there, our team completes a series of in-house upgrades to both the treatment bay and front cab. This round includes:

Electrical system improvements

Refitting and reinstalling all scheduled medical equipment

Preparing the unit for our new Stryker Power Cots

Installing our new GPS-enabled DriveSafe dash cameras

And much more

When equipment comes out, it doesn’t go back in the same way. We use the opportunity to refresh, replace, and modernize. All gear gets updated, reorganized, and heat-sealed into clean bins so everything stays protected and ready for immediate deployment.

The giant pile of boxes beside M105? That’s all brand-new, freshly stocked gear that will be used to outfit this unit—and several others—over the coming days.

Keeping our fleet in top condition isn’t just maintenance.
It’s patient care, operational reliability, and safety—done right.

12/02/2025

A Boil Water Advisory has been issued for the City of Duncan - Local Government and Cowichan Tribes following a sewage leak.

A boil water advisory has been posted for the area of City of Duncan - Local Government and Cowichan Tribes due to a sewage leak.

UPDATE:
Earlier today, the City of Duncan updated the boil water advisory to parts of the North Cowichan municipality. This is because many of the urban properties in North Cowichan are on the Duncan water utility service. As they draw their water from Duncan, thay system is now entirely affected until tested otherwise.

Please ensure that you check your utility bill to confirm if you are using Duncan water.

While this advisory is precautionary, all residents are urged to boil water for at least 1 minute before drinking, cooking, brushing teeth, preparing infant formula, or washing fruits and vegetables.

It’s important to understand that while systems like LifeStraw or HydraPak filters are highly effective for particulates and many contaminants, sewage-affected water can contain viruses such as Hepatitis A and Norovirus, which require heat treatment to neutralize.

Recommended Two-Stage Water Safety Method

Step 1 – Mechanical Filtration
Use a medium-flow mechanical filter to remove sediment and pathogens. Systems such as a RapidPure 9L Gravity Filter or a HydraPak inline filter offer adaptable, high-efficiency filtration comparable to full in-house filter systems.

Step 2 – Heat Treatment (Boiling)
After filtering, bring the water to a rolling boil for at least 1 full minute. Allow it to cool and store it only in clean, dry, food-safe containers.

This two-stage approach provides the most reliable protection when dealing with water potentially contaminated by sewage.

Stay safe, stay informed. If you need assistance selecting filtration or purification equipment, we’re here to help.

11/28/2025

Our SurvivalTech Cowichan location has a great Black Friday Sale on today!

11/25/2025

If the rainy weather has got you feeling down, come into our store and check out the Baffin boots we have in stock! They’ll keep your feet dry and firm on the ground with their well-made soles.

We’re open 9:30 am to 4:30 pm, Monday through Friday, and we’d love to help you find the right footwear for this rainy weather! You can find us at 1-301 Festubert St, here in Duncan.

11/25/2025

If you haven't yet, follow our retail division SurvivalTech for the latest survival product announcements, events and giveaways!!!!