
08/18/2025
Full-time Patient Care Coordinator – Flow Functional Healthcare
About Us
Flow Functional Healthcare is a collaborative and innovative integrative medical clinic in Edmonton, dedicated to uncovering the root cause of illness through patient-centered care. Our team of naturopathic doctors, nurse practitioner, and registered counselor are passionate about helping people live fuller, healthier lives.
Visit us at www.flowyeg.ca to learn more.
The Role
We’re looking for a highly organized, compassionate, and confident full-time Patient Care Coordinator to join our growing team. This is more than just a front-desk role-our coordinators are the first point of contact and the heart of the patient experience at Flow. You’ll work in a fast-paced, supportive environment where you are empowered to build meaningful relationships and provide seamless support to both patients and practitioners.
Key Responsibilities
• Greet and check in patients with warmth and professionalism
• Coordinate patient scheduling, rescheduling, and follow-up appointments
• Answer phone calls, emails, and online inquiries with accuracy and empathy
• Ensure smooth daily flow between patients and providers
• Process payments and issue receipts
• Maintain accurate patient records and confidentiality standards
• Support day to day operations in a small team environment
About You
• You have strong interpersonal and communication skill - both verbal and written
• You thrive in a dynamic, multi-tasking environment and enjoy working with people
• You bring a positive, proactive attitude to your work and contribute to a supportive team culture
• Prior experience in a clinic or healthcare setting is an asset, but not required
• Willing to work a varied schedule, including day, evening, and Saturday shifts depending on clinic needs.
To Apply:
Please send your resume and a short cover letter to nicole@flowyeg.ca with the subject line: Patient Care Coordinator Application. We thank all applicants for their interest, but only those selected for an interview will be contacted.