Welcome to NEOMO Medical - Always working towards excellence in patient care.
03/26/2026
NEOMO Update
We will be resuming normal hours this afternoon March 26th, 2026. All prebook appointments and same day will be operating as normal. Please note that due to being closed this morning we maybe experiencing a higher volume with patients in the same day clinic.
NEOMO Medical
03/26/2026
Good Morning patients,
NEOMO medical update from our physician, admin and same day team
03/26/2026
Please note due to unforeseen circumstances NEOMO medical and North Care Pharmacy will be closed March 26th, 2026 until at least 1 PM today. All rebooked appointments will be called at some point today or tomorrow. Anyone who signed up for the same day clinic will also receive a phone call today.
Please keep an eye out for upcoming updates!
Thank you,
NEOMO Medical
03/17/2026
🍀 Happy St. Patrick’s Day from NEOMO! 🍀
Today we’re feeling extra grateful—for our incredible patients, our dedicated physicians, and the community we’re proud to care for every day.
Wishing you a day filled with good health, warmth, and a little bit of luck. From all of us at NEOMO, Happy St. Patrick’s Day to our entire NEOMO family. 💚
03/17/2026
🌨️ We’re OPEN today! 🌨️
After the big storm, we’re happy to share that our clinic is fully operational again. Our physicians are back in-house, and we’re open today from 8:30 AM to 8:00 PM to provide full-service care.
✅ Daytime same-day appointments�✅ Pre-booked clinics�✅ After-hours clinic this evening
Thank you for your patience and understanding during the storm. We look forward to caring for you today. Stay safe on the roads!
— The NEOMO Medical Team
03/16/2026
📣 Clinic Update – Today 11:15 am
Although Dr. Gauthier and I did our very best to remain at the clinic for as long as possible today, the mall has now made the decision to close the entire building due to weather‑related safety concerns and has requested that all tenants leave.
As a result, we will be transitioning to fully virtual care for the remainder of this afternoon and this evening, with our entire physician team continuing to provide care remotely for the rest of the day.
We anticipate returning to regular in‑person operations tomorrow.
Thank you for your understanding. Please stay safe, everyone.
— NEOMO Medical Team
03/16/2026
Weather Update – Clinic Operations Today
Despite the severe weather conditions, Dr. Gauthier and Dr. Dhatt are in the clinic today from 8:00 AM to 4:00 PM.
For the safety of our patients and staff, this evening clinic will be cancelled.
Our physicians will make every effort to contact patients scheduled during the day to ensure appointments are not missed where possible.
Our administrative team will also be managing phone messages and supporting rebooking for affected appointments.
Please prioritize your safety if travel conditions are unsafe.�Stay safe, everyone.
— NEOMO Medical
03/16/2026
Weather Update – Clinic Operations Today
Due to extremely poor weather and unsafe road conditions today, we understand that some patients may have concerns about travelling to the clinic.
NEOMO Medical will have a skeleton crew on site to support any patients who are able to arrive safely and require in‑person care.
If you are unable to attend your appointment:
Please feel free to leave us a voicemail today and we will assist with rebooking.
Many of our physicians will be contacting patients virtually, so if you have an appointment scheduled, we kindly ask that you stay close to your phone. We will do our very best to reach everyone.
Your safety is our priority. If you do come to the clinic, our team will be there to help facilitate your care.
Thank you for your understanding, and please travel safely
03/08/2026
Today we recognize the many contributions women make across healthcare, science, leadership, and our communities.
Every day, we see the impact of women across healthcare, from clinicians and researchers, to the patients and community members we serve. At NEOMO Medical, we remain committed to supporting the health and wellbeing of women at every stage of life.
In recognition of International Women’s Day, we celebrate women of all backgrounds, identities, and experiences whose leadership, resilience, and contributions help strengthen our communities and healthcare systems. ❤
03/06/2026
📢 Clinic Closure Notice
Hello NEOMO Patients,
Please note that the same day walk in clinic will be closed on Monday, March 9th from 5:00 PM – 7:45 PM.
We apologize for any inconvenience this may cause and appreciate your understanding. Regular hours will resume Tuesday March 10th.
Thank you for your patience and understanding.
- NEOMO Medical Team
02/27/2026
Botox® extends beyond JUST a cosmetic treatment. It has medical benefits as well, including the management of temporomandibular joint (TMJ) dysfunction.
TMJ symptoms are often associated with overactive jaw muscles placing excessive strain on the joint. When clinically indicated, therapeutic Botox® can reduce muscle hyperactivity, relieve tension, and improve functional movement.
At NEOMO, treatment begins with a comprehensive assessment to determine medical suitability. The focus is symptom relief, functional improvement, and long-term joint health. If TMJ is diagnosed as a medical condition, treatment may be eligible under certain extended health benefit plans.
Having TMJ symptoms? Connect with your physician to see if Botox® is right for you!
02/24/2026
We’re back in the lab. This time, we’re talking about Vitamin D and why it matters more than most people realize.
In Northern Ontario, limited sun exposure can put many individuals at risk of deficiency. Vitamin D plays a key role in bone health, immune function, and overall wellbeing.
Small, informed decisions can make a meaningful difference in long-term health.
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Our Team is led by our three senior physicians- Drs. Dhatt, Gauthier and McKay. We have grown into a unique clinic recognized for its innovative work as Ontario's "2017 Family Practice of the Year".
Our Junior physicians Drs. Gervais, McColl, Callaghan, Chenard and Poulin will be leading the growth and direction of NEOMO into the next decade honoring the principles of evidence based, patient-centered care.
We are supported by an incredible administrative team leader Sara who dedicates every waking moment to making our office more efficient for both patients and providers.
Our administration department is lead by our office manager Sara, and our full-time administrative assistants Oliviah, Michelina, Tyler, Natalie and Annette. These lovely ladies manage phones, bookings, registration and offer tremendous support to our patients as they navigate the health care system both inside and outside of our office.
Our nursing staff work tirelessly to ensure patients receive comprehensive care at every visit. From preparing the charts to obtaining the best possible medication reconciliation to addressing preventative care and providing immunizations, our nursing team excels at coordinating the patient journey at every visit.
NEOMO offers same-day availability 7 days a week which means no-appointments necessary, just walk in.
At NEOMO, we are always working towards excellence in patient care.