True North Psychological Services

02/13/2026

🚀 We’re Hiring: Program Coordinator (Remote, Full-Time)
Are you highly organized, client-focused, and passionate about supporting mental health programs? Join our team and help ensure a seamless experience for both clients and clinicians across specialized programs such as Cognitive Behavioral Therapy for Insomnia (CBT-I) and ADHD services.

💼 Key Responsibilities:

Intake & Referral Coordination
- Coordinate client intake into psychotherapy programs
- Track and respond to referrals; match clients to clinicians
- Oversee the intake process and secure insurance pre-authorizations
- Confirm/Update clinician availability as needed

Client Communication & Scheduling
- Contact referred clients to confirm interest, provide program overviews, and screen for fit
- Schedule consultations and sessions
- Explain intake steps, forms/questionnaires, delivery options (virtual or in person) and policies
- Assess additional needs for other services (eg: psychotherapy, assessments, neurofeedback)

Clinical & Administrative Setup
- Create/update client files in booking system; ensuring all relevant documents (diagnoses, ID numbers, insurance info, notes) are complete
- Send intake forms, write consultation notes, and coordinate billing

Program Process Improvement
- Create programs in booking system and link to clinicians as new programs launch
- Review and refine program workflows and documents

Ongoing Support & Monitoring
- Track attendance, progress, and outcomes
- Respond to inquiries, manage rescheduling, billing (including VAC and Blue Cross), and reporting
- Send evaluations and follow-ups, update tracking systems and summary reports to help track success

Clinician Onboarding
- Promote programs to clinicians, track interest and provide training
- Work with program leads and add clinicians to systems

🎓 Qualifications:
- Post-secondary education in healthcare administration, psychology, or related field
- 2+ years administrative coordination experience (mental health/clinical preferred)
- Experience in a psychology clinic or with government-funded programs (CBT-I, ADHD, Neurofeedback) an asset
- Strong organizational, communication, and interpersonal skills
- Experience handling sensitive health information with confidentiality
- Insurance billing experience (VAC, Blue Cross)
- Proficiency with Jane App, Microsoft Excel, and email communication an asset
- French language proficiency is an asset

💵 Compensation & Benefits:
- Pay: $25/hour
- Benefits: Casual dress, dental care, extended health care, life insurance, RRSP match, work from home

📍 Location: Remote
📅 Job Type: Full-time

Apply here:

Job type: Full-time Location: Remote Full job description We are seeking a highly organized, client-focused Program Coordinator to support intake, scheduling, coordination, and administrative processes for our specialized programs (e.g., Cognitive Behavioral Therapy for Insomnia, ADHD). This role is...

02/13/2026

🌟 We’re Hiring: Program Coordinator (Remote, Full-Time) 🌟
Do you thrive on organization, client care, and making a difference in mental health services? We’re looking for a Program Coordinator to support intake, scheduling, and administrative processes for specialized programs like Cognitive Behavioral Therapy for Insomnia (CBT-I) and ADHD services.

This role is all about ensuring a smooth and supportive experience for both clients and clinicians.

💼 Key Responsibilities
Intake & Referral Coordination
- Coordinate client intake into psychotherapy programs
- Track and respond to referrals; match clients to clinicians
- Oversee the intake process and secure insurance pre-authorizations
- Confirm/Update clinician availability as needed

Client Communication & Scheduling
- Contact referred clients to confirm interest, provide program overviews, and screen for fit
- Schedule consultations and sessions
- Explain intake steps, forms/questionnaires, delivery options (virtual or in person) and policies
- Assess additional needs for other services (eg: psychotherapy, assessments, neurofeedback)

Clinical & Administrative Setup
- Create/update client files in booking system; ensuring all relevant documents (diagnoses, ID numbers, insurance info, notes) are complete
- Send intake forms, write consultation notes, and coordinate billing

Program Process Improvement
- Create programs in booking system and link to clinicians as new programs launch
- Review and refine program workflows and documents

Ongoing Support & Monitoring
- Track attendance, progress, and outcomes
- Respond to inquiries, manage rescheduling, billing (including VAC and Blue Cross), and reporting
- Send evaluations and follow-ups, update tracking systems and summary reports to help track success

Clinician Onboarding
- Promote programs to clinicians, track interest and provide training
- Work with program leads and add clinicians to systems

🎓 Qualifications
- Post-secondary education in healthcare administration, psychology, or related field
- 2+ years administrative coordination experience (mental health/clinical preferred)
- Experience in a psychology clinic or with government-funded programs (CBT-I, ADHD, Neurofeedback) an asset
- Strong organizational, communication, and interpersonal skills
- Experience handling sensitive health information with confidentiality
- Insurance billing experience (VAC, Blue Cross)
- Proficiency with Jane App, Microsoft Excel, and email communication an asset
- French language proficiency is an asset

💵 Compensation & Benefits
- Pay: $25/hour
- Benefits: Casual dress, dental care, extended health care, life insurance, RRSP match, work from home

📍 Location: Remote
📅 Job Type: Full-time

✨ Ready to make a meaningful impact in mental health care while working from home? Apply today and join us in delivering programs that truly change lives!

Job type: Full-time Location: Remote Full job description We are seeking a highly organized, client-focused Program Coordinator to support intake, scheduling, coordination, and administrative processes for our specialized programs (e.g., Cognitive Behavioral Therapy for Insomnia, ADHD). This role is...

02/11/2026

🌟 We’re Hiring: Program Coordinator, Veteran Services 🌟
True North Psychological Services
📍 Location: Remote | 💼 Job type: Full-time
We’re looking for a highly organized, client-focused Program Coordinator with direct experience supporting veterans and VAC-funded mental health care. This role is central to intake, scheduling, and care coordination—ensuring veterans receive a seamless, trauma-informed experience.

✨ Benefits (from the full job description):
• Dental care
• Life insurance
• RRSP match
• Casual dress
• Extended health care
• Work from home

💡 About the Role:
As Program Coordinator, you’ll be the consistent, veteran-centered point of contact across Nuvista Mental Health and True North Psychological Services’ veteran and VAC-funded programs. You’ll guide veterans through complex authorization processes, support engagement and retention, and ensure accurate tracking across care pathways.

🔑 Core Responsibilities include:

Client Intake & Navigation
• Serve as the first point of contact for veteran referrals, ensuring timely, supportive, and trauma-informed communication.
• Guide veterans and VAC-funded clients through insurance processes (Blue Cross, VAC), including pre-authorization and K-number acquisition.
• Match veterans to appropriate clinicians and services based on clinical need, VAC eligibility, and client preferences.

Client Communication & Retention
• Provide clear education to veterans about available services, programs, and VAC-funded care processes.
• Maintain regular contact with veterans to confirm engagement, address questions, and reduce drop-out.
• Support veteran access to additional services (psychotherapy, neurofeedback, assessments) as appropriate.
Program Coordination & Tracking
• Manage scheduling, intake documentation, and veteran client file setup across platforms.
• Track veteran progress, retention, and outcomes using program tracking systems.
• Monitor and report on veteran program participation, drop-outs, and evaluation feedback.
Billing & Administrative Support
• Submit and reconcile veteran care claims with VAC/Blue Cross and internal systems.
• Ensure billing accuracy across VAC-funded and veteran service programs.
• Liaise with clinic administrative teams for coordination of veteran-related private billing.

Collaboration & Standards
• Support the development and refinement of veteran and VAC-specific program processes, documents, and training materials.
• Participate in team-based training and knowledge-sharing to maintain consistency across veteran service delivery.
• Contribute to building a veteran-centered, trauma-informed intake system that evolves with organizational growth.

🎓 Qualifications:
• 1–2 years of experience in Veteran Care Settings (required)
• Post-secondary education in healthcare administration, psychology, or related field
• Direct experience with VAC-funded care workflows (authorizations, K-numbers, claims)
• Strong knowledge of VAC programs, benefits, and service pathways
• Experience handling sensitive health information with confidentiality
• Experience working with veterans impacted by trauma/PTSD
• Ability to build trust and rapport from first contact
• Proficiency with Jane App, Microsoft Excel, and email communication (asset)
• French language proficiency (asset)

💵 Pay: $25.00 per hour

📌 Experience Required:
• Veteran Care: 1 year
• Administrative: 2 years
• Medical Billing: 1 year
• Schedule management: 1 year

Apply here:

True North Psychological Services

11/12/2025

📍 Now Hiring: Registered Psychologist – Edmonton, AB

NuVista Mental Health, in partnership with True North Psychological Services, is growing! We’re looking for a compassionate, experienced Registered Psychologist to join our Edmonton team and help us provide a safe, supportive environment for clients, clinicians, and staff.

Our greatest strength is our people—smart, passionate professionals in a culture that values growth, diversity, and innovation.

Our Full Time Independent Contractors (20+ billable hours/week) enjoy:
• A comprehensive benefits package
• Work-Life Balance with the ability to make your own schedule
• The benefits of an established clinic, including administrative support to assist with referrals, scheduling, billing, and a corporate support team for HR, Finance, Marketing, and more
• The ability to consult with other clinicians daily, as well as attend regular clinical meetings that address operational and clinical topics
• Continuing education opportunities and educational allowance
• A Referral Program
• Team events and celebrations!

Who you are:
🧠 Registered Psychologist able to provide Psychotherapy, Psychoeducational and/or Psychological Assessments
📊 Ability to administer Adult Assessments is an asset
🎓 PhD or Masters in Counselling or Clinical Psychology
💼 You have relevant working experience in areas of practice, with an emphasis on PTSD and trauma-informed care
🚓 Experience working with Public Safety Personnel
✅ You do not require supervision hours to be completed
📋 You are registered with the appropriate licensing body
🛡️ You possess Professional Liability Insurance or are willing to obtain
🕒 You demonstrate professionalism and effective case management skills (e.g., timely reports)

We look forward to partnering with you in your career!

📩 Apply today or reach out to learn more: https://nuvistamentalhealth.com/job-opening/registered-psychologist/

10/31/2025

Ghost stories belong in haunted houses, not in your head. This Halloween, let’s leave the myths behind and shine a light on the truth about therapy.

Choosing support is not scary, it is powerful. The real magic happens when you decide your mental health is worth protecting.

If you are ready to trade tricks for real treats this season, our True North team is here for you. Step into a space where healing is celebrated. 🕯️🎃✨

Learn more: https://truenorthpsychological.com/

10/29/2025

✨ Your story is unique. Your care should be too.

No two journeys with mental health look the same and that’s why one-size-fits-all approaches often fall short. At True North, we believe therapy should meet you exactly where you are. 💙

Personalized care means listening to your story, understanding your needs, and creating a path that reflects your goals and values.

Whether you’re seeking support for stress, trauma, relationships, or navigating a new chapter in life, our therapists provide one-on-one guidance that is compassionate and tailored to you. Because healing is most powerful when it honours the person you are and the life you want to create. 🌟

👉 Learn more: https://truenorthpsychological.com

10/27/2025

🌿October is ADHD Awareness Month. A time to celebrate the strengths, creativity, and resilience of neurodiverse minds.

When we understand our brain, we discover our power. ADHD isn’t a weakness; it’s a different way of experiencing and engaging with the world. With the right support, challenges can become sources of confidence and possibility. 💙

ADHD treatment is about more than strategies; it’s about self-acceptance, learning how your brain works, and embracing the unique ways you think and create. Every step toward awareness is a step toward empowerment.

Like reaching the summit after a long hike, the journey may be demanding, but the view is worth it. Your brain is capable. Your story is powerful. And this month is a reminder: you are not alone. 🌟

👉 Learn more: https://truenorthpsychological.com

10/24/2025

💗🌿 Recovery is not only about surviving. It’s about rediscovering you.

Beyond treatments and challenges, healing is also about reconnecting with the parts of yourself that bring joy, meaning, and hope. ✨

The journey after breast cancer often involves learning to trust your body again, finding strength in your story, and embracing the possibility of new beginnings. It’s about honouring what you’ve been through while also giving yourself permission to grow into who you are becoming.

At True North, we know mental wellness is an essential part of this process. Our therapists support patients, survivors, and families with care that empowers healing in both body and mind.

👉 Learn more: https://truenorthpsychological.com

10/20/2025

Pay attention to the people, places, and practices that give you energy.

Self-care isn’t just about slowing down, it’s also about noticing what lights you up and makes you feel alive. 💙

Energy givers look different for everyone:
🌊 A walk by the ocean
📚 A quiet moment with a good book
💬 A conversation with someone who understands
🎨 A hobby that sparks joy

These small yet powerful choices refill your cup and remind you that you deserve to feel nourished and supported.

At True North, we’re here to help you discover what truly fills your cup.

👉 Learn more: https://truenorthpsychological.com

10/17/2025

Courage does not end when military service does. For many Veterans and their families, the journey after service can bring invisible battles that require just as much strength.

Therapy provides a safe space to process experiences, rebuild trust in yourself and others, and find new ways to move forward with resilience. At True North, we are honoured to walk alongside veterans and their loved ones with care that is compassionate, confidential, and rooted in understanding.

Your service showed courage. Reaching for support shows courage too. 🍁

Learn more at https://truenorthpsychological.com

10/15/2025

🌿 Grief touches parents, partners, and families in different ways, and healing can too.

Every journey through loss is unique, yet no one should ever feel they must carry it alone.

Pregnancy and Infant Loss Remembrance Day is a time to honour the lives that were too brief and to acknowledge the deep love that remains. Healing doesn’t mean forgetting; it means finding ways to hold space for grief while slowly rediscovering moments of peace and hope. ✨

At True North, we offer grief therapy rooted in compassion, understanding, and support for every member of the family. However you are experiencing this loss, your pain is valid, and your story matters.

👉 Learn more: https://truenorthpsychological.com

10/13/2025

🍂 Not everyone looks forward to Thanksgiving, and that’s okay.

The holidays can bring up feelings of loneliness, especially when expectations of togetherness don’t match our reality. 🌿

If you’re feeling alone this season, try creating a ritual that feels meaningful just for you; a quiet walk, journaling, or even a cozy movie night can bring comfort and connection to yourself. And remember, reaching out to a trusted friend or a professional can make the day feel a little lighter. ✨

You never have to move through the holidays on your own. Support is always within reach, and your well-being matters.

👉 Learn more: https://truenorthpsychological.com