SYNERGYCHAT

04/28/2022

4 Ways That Live Chat, as in 'Human' Chat, Still Beats Out the Bots

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04/21/2022

Why Live Chat Is Important for Your Business?

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Live chat support is one of the most dynamic ways to communicate with your customers. With live chat, you can turn every interaction with visitors to your website into a better experience and build longer relationships. Live chat is the best way to go beyond your customer’s expectations and improv...

03/31/2022

Characteristics of Real-time Systems

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A Computer Science portal for geeks. It contains well written, well thought and well explained computer science and programming articles, quizzes and practice/competitive programming/company interview Questions.

03/24/2022

Voice Over Instant Messenger (VoIM)

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Voice Over Instant Messenger VoIM Definition - Voice over Instant Messenger (VoIM) is voice over Internet Protocol (VoIP) applied through instant messaging...

03/17/2022

Why Employers Want Good Business Communication

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Why Employers Want Good Business Communication. Good business communication is important for any business, and employers know that if they can improve communication in their organizations they can reap benefits including improved employee satisfaction, increased customer satisfaction, the generation...

03/10/2022

Web Real-Time Communications (WebRTC)

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Web Real-Time Communications WebRTC Definition - Web Real-Time Communication (WebRTC) is an open-source and free project that aims to embed real-time voice,...

02/17/2022

Enterprise Instant Messaging (Enterprise IM)

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Enterprise Instant Messaging Enterprise IM Definition - Enterprise instant messaging (enterprise IM) is an instant messaging system used by enterprises for...

02/10/2022

Effective Management Communication

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Effective Management Communication. You can have the best ideas in the world, but you can't implement them, they amount to nothing. That's where communication comes in. Management has everything to do with communication to steer the ship. Communication comes in many forms and depending on what a man...

02/03/2022

real-time communications (RTC)

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Real-time communications (RTC) is a term for any live telecommunications method in which all users can interact in a live capacity, with negligible latency. Learn how RTC has evolved and why it matters more than ever in the enterprise. Also, see a list of RTC vendors and products.

11/18/2021

Aids to Effective Communication in an E-commerce

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Aids to Effective Communication in an E-commerce. Unlike brick-and-mortar businesses, where staffers typically have personal contact with customers and clients, e-commerce businesses must rely on virtual communication methods. While this is often a more efficient and effective means of exchanging in...

11/11/2021

4 Benefits of Enterprise Instant Messaging in Business

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#LiveChatSupportCompany

Recently, instant messaging was viewed as a communication tool for personal activities, but it has begun to improve business organizations everywhere.

11/04/2021

Enterprise Real-Time Communications: Is Chat Replacing Email?

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The rise of collaboration services as an option for real-time communications is helping to slim down email inboxes.

10/13/2021

16 Must-have Features for Live Chat Implementation

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Once considered an add-on that made communication easier for the consumer and business, live chat is now a staple for most online stores. That’s because

10/07/2021

How Real-Time Communications is Benefiting the Banking World

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The customer experience is becoming more complicated. It’s not enough to have what customers need, when they need it. Today, you must be able to create the personalized experience that evolves along with the customer. At the same time, you have to do so efficiently and through streamlined processe...

09/23/2021

6 Live Chat Practices to Drive Sales, Leads, Efficiency

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Live chat can generate sales leads and drive conversions for B2B and B2C merchants. However, the real value comes from optimizing its use. In this post, I will share six practices that can improve the effectiveness and efficiency of your live chat program.

09/16/2021

Live Chat Is Critical for B2B Ecommerce

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Live chat is arguably more important for B2B sites than for B2C. The B2B purchasing process is typically complex. Buyers frequently have questions. Increasingly, they expect a live-chat function for real-time conversations. In this article, I will review the basics of building a successful live chat...

09/09/2021

What is Real-Time Communications?

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Real Time communication is a means of sharing information and interacting with people through network connections just as if they were face-to-face.

08/19/2021

How Today's Technology Is Used in Business to Communicate

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How Today's Technology Is Used in Business to Communicate. Communication is essential to successful business operations, and the technology of the twenty-first century has become completely integrated in business interaction. Company networks are faster, the Internet has become a powerful force, and...