Step by Step Dog Grooming

01/09/2026

Appointment Policy Reminder for 2026

As we head into the new year, I wanted to take a moment to gently remind everyone of my appointment policies.
I completely understand that life happens sometimes, and I always appreciate early communication to any changes when possible. These policies help keep scheduling fair and allow me to continue providing the best care and service to all clients and their pups. 🐾

Please review the following:

• Missed Appointments
Missed appointments will be charged the full appointment fee.

• Cancellations
Appointments cancelled with less than 24 hours’ notice will be charged 50% of the appointment fee.

• Late Arrivals
Clients arriving more than 10 minutes late may not be accommodated and will be charged the full appointment fee.

• Rebooking Policy
Any outstanding fees for missed or late-cancelled appointments must be paid in full prior to rebooking.

Thank you so much for your understanding and for respecting my time and small business. As always, I’m incredibly grateful for the trust you place in me and look forward to making
your dogs look and feel their best in 2026! 💛🐶

12/23/2025

Season’s greetings from my family to yours! As my schedule winds down for the year, I wanted to take a moment to reflect and thank each and every one of you, my amazing clients, for your support over the past year. Your trust in me to have your dogs looking and feeling their best truly means the world to me.
As I take time to rest and enjoy the holidays, I kindly ask that there be no phone calls during my time off. Messages are welcome, and I will respond to all inquiries after the holidays.
I’m so looking forward to seeing you and your pups again in 2026! Until then, take care through the holiday season and give your dogs an extra treat or two from me. 🎄🐾

Merry Christmas and Happy New Year!

11/12/2025

Come down to Pet Valu on Saturday!

🐾 Kitimat, You Asked — We Listened! 🐾
The amazing teams from Step by Step Dog Grooming and Kitimat Working Dog Society are coming to our store! 🎉
📍 Where: Onsite at Kitimat Pet Valu
📅 When: Saturday, November 15th
⏰ Time: 12 PM – 3 PM
💰 What: Nail trims for your furry friends — by cash donation!
Come by, support a great cause, and treat your pup to some pampering. 🐶💅
Spread the word and we’ll see you there!

08/28/2025

Step by Step Dog Grooming will be closed from August 28 - September 17. During this period, messages and calls will not be responded to. We apologize for any inconvenience this may cause.

- Abby

06/29/2025

Nail Trim Day this Saturday!!! Step by Step Dog Grooming will be here trimming nails by donation for the Kitimat Working Dog Society

03/10/2025

Save the date Kitimat

01/25/2025

Come see us February 9 at Pet Valu!

We have had a lot of people asking when our next nail trim day will be. We are happy to announce that we will be holding one on Sunday February 9th 11:00am-2:00pm

01/07/2025

Happy new year!🤩

As I head back to work for the new year, I wanted to express how grateful I am to you all. Your trust in me to look after your pets, lets me keep doing what I love and for that I couldn’t be happier! I would also like to thank everybody for sticking around while I was on and off work last year for medical reasons. I can’t wait to see you and your dogs for another year!

- Abigail

08/13/2024

❗️FOR EXISTING CLIENTS❗️

New appointments are now back open! I have no appointments available before middle of September so please be patient and plan ahead. Thank you for your patience and understanding!

Unfortunately Step by Step Dog Grooming is still unable to accept new clients, I know the lack of groomers can be frustrating and I apologize for the inconvenience.

07/16/2024

Unfortunately once again, due to medical circumstances, I cannot accept new appointments until further notice. Thank you for your understanding. New appointments will be opened up as soon as appropriate. Your patience and understanding are appreciated. If anyone feels they deserve more of an explanation please reach out and I will do my best to get back to you!

- Abby

06/27/2024

❗️FOR EXISTING CLIENTS❗️

New appointments are now back open! Due to rescheduling appointments I am booking into August. Thank you for your patience and understanding!

Unfortunately Step by Step Dog Grooming is still unable to accept new clients, I know the lack of groomers can be frustrating and I apologize for the inconvenience.