09/06/2025
Client Communication: Booking Policy & Training Updates
My MOT Program start date is October 10th. My first on-campus seminar is an Orientation Module, happening mid-October!
During my first seminar, there will be an introduction to Manual Osteopathic Therapy (history & philosophy), learning the five models of structure and function (Anatomical, Neurological, Vascular, Lymphatic, Biomechanical). I will also be diving into psychosocial determinants of health, medicolegal issues, and marketing skills. I anticipate online exams and homework that will be due shortly after the first seminar.
Since my schedule is now fully booked until October 20th (after my first seminar), it is now time to place a pause on new bookings in order to adjust to my upcoming student workload, as gracefully as I am able.
Effective September 8th, I am pausing all new/future bookings.
Existing November/December bookings will remain as scheduled. If changes are necessary, I will contact you directly.
New clients: I am not accepting new clients at this time.
Returning clients: Will be placed on a temporary waitlist. Unfortunately, instead of a booking confirmation, for the time being, you will receive a waitlist notification for the following 4-6 weeks. Existing clients may edit & email the waitlist request form attached to this post.
Booking Policy (Update September 2025)
My schedule will open one month at a time, aligning with each moduleās learning objectives. For example: NovemberāDecember we are learning Osteoarticulations. With your consent, I will be including more structural & functional assessments into my client treatments. Treatment time may be extended so I am able to practice new advanced techniques (at no extra cost).
My general hours of availability will remain the same (9:00 AMā2:30 PM Monday to Friday) To achieve my work placement/practicum hours, I plan to integrate MOT practices within my existing RMT practice 4 days per week, leaving one day for business administrative and student duties (this day may vary week to week depending on my level of organization, and some weeks I may only practice 3 days.)
Waitlisted clients receive first access to newly released appointment times. Your best chance at getting an appointment is to remain on this waitlist.
FAQ
Q: Can I still book in advance for later this year?
A: Not at this time. Iāll only release one month of bookings at a time.
Q: What if I already have an appointment in November/December?
A: Your booking stands unless I contact you to reschedule.
Q: How do I get on the waitlist?
A: Email me at kbyersrmt@gmail.com or request in-clinic after your session. Please include all information found on the waitlist request form.
Q: When will I hear back if a spot opens?
A: Waitlist clients will be contacted as soon as openings come up.
Q: How will I know when the next monthās schedule opens?
A: After each seminar, clients on my waitlist will be notified of new/open appointment times for the following month. After clients on the waitlist have been scheduled in, if there is booking availability, I will send out an update & take new appointment requests online.
Many of you are asking how I am doing. As a student, I am SO excited. As a business & private practice owner, I am feeling nervous about this new transition. Continually adjusting my booking policies, setting new expectations and having to place stronger boundaries is sometimes hard, but so so necessary for success. These updates will help me balance my student requirements, while still keeping focus on continuing to offer the care that you have all grown to love & appreciate.
Thank you so much to each & everyone of you for your continued support as I take on these new challenges month to month, week to week, day to day!
Let the rewarding work begin,
Kelsey