05/13/2026
So, I just had a client booked today, my son has a fever, and I feel it’s right, for you the client to know this. I also have a cancellation fee of 50 percent when I am not given notice and you don’t show for your appt. But I am the one who has discretion. I NEVER… charge this if you are sick .. it’s only without notice… and repeated incidents will make me more inclined to charge it.
This client said I was disrespectful. And I was shocked, as I felt I was doing my due diligence in being transparent and respectful to them letting them know the circumstances.
I will sanitize and make sure they are safe. If they come here today.
Did I do anything wrong? I did not know my son would be sick today.
What are your thoughts?
