Nanaimo Lifeline

01/13/2026

There are lots of options for personal emergency response services that keep your mom and dad safe at home. So which one should you choose?

Choose the one with a local team that can get their service set up within a few days of calling us.

Choose the one owned by Nanaimo & District Hospital Foundation that donates its profits to local hospitals and healthcare facilities that your mom and dad may need one day.

Choose the service that doesn’t charge any tax, and has no contracts.

Choose the one who invented personal emergency response in Canada, with the widest array of top quality equipment, and 50 years experience.

Choose Nanaimo Lifeline.

❤️ Peace of mind for you
🏡 Independence for them

Call us at 250-739-5770 to learn more.

12/23/2025

We will be closed for a few days over the holiday season to give our hard-working team a well deserved break! Please see the image for our hours. For current Lifeline clients, our local after hours emergency assistance for equipment issues is always available through Lifeline Canada at 1-800-387-1215. Thank you, and happy holidays!

12/22/2025

The work that our team does for our community is so impactful. Making sure our elderly and medically vulnerable neighbours are safe at home is a cause we all really believe in, and we honour that work by celebrating together at the holidays! We bowled til our hearts content at Sunset Lanes and had a wonderful meal prepared by Jenna's Kitchen. Thank you all so much for the work you do, and for coming out to the party!

12/16/2025

Do you have an aging parent with mobility issues who is living on their own, or with their partner who is facing similar challenges? Do you find yourself often worrying about them falling down, or having a medical emergency, and you not there to help them? You're not alone. Many of our clients come to us after the unthinkable has already happened - they fell down and spent hours or sometimes days on the floor before they were discovered.

Nanaimo Lifeline can help prevent this from happening. Let us send one of our trusted volunteers to install Canada's #1 personal emergency response system in your parent's home. Let us keep your loved ones safe 24/7, and give yourself the gift of peace of mind this holiday season. Call 250-739-5770 or email lifeline.nanaimo@islandhealth.ca today.

Nanaimo Lifeline serves south Bowser to north Ladysmith since 1987. 100% profits donated to our owner/operator Nanaimo & District Hospital Foundation.

12/11/2025

This is so important and so needed for our seniors. Please give today!

Every year, more than 23,000 seniors over 65 come through the doors of the NRGH Emergency Department. They are the patients who often spend the most time in the ER, and overcrowding can make their care experience even more challenging.

Creating BC’s first Senior Friendly Emergency Unit means providing seniors with a dedicated space that is quieter, safer, and equipped with the specialized supports they need. This renovation will also help reduce overall ER strain - a meaningful step forward for patients, families, and care teams.

Together, we can build an ER that truly meets the needs of our aging population.

Help support senior emergency care by donating at https://bit.ly/3XNxPaU

12/05/2025

12/05/2025

11/24/2025

Fall Prevention Month is almost over, but that doesn't mean the work around support and education ends. Check out this helpful article with 5 important tips about falling from Lifeline Canada: https://www.lifeline.ca/en/blog/important-fall-prevention-tips-for-older-adults/. Stay safe out there, everyone!

Discover important tips for elderly fall prevention and learn how to prevent slip and fall accidents with simple, practical solutions.

11/20/2025

We have moved! As of TODAY, The Nanaimo Lifeline staff will be working remotely for a few weeks as we vacate our current space and move into our new space. Our new location in January will be #2-3188 Barons Road, Nanaimo. Our contact information will remain the same. Phone: 250-739-5770, email lifeline.nanaimo@islandhealth.ca. Thank you for your patience!

11/19/2025

It's Fall Prevention Month! Nanaimo Lifeline has a wide variety of fall detection services to protect you in and out of your home. Visit our website for more information, or give our office a call. 250-739-5770https://nanaimolifeline.ca/services/. Your safety is our business.

All proceeds from Nanaimo Lifeline are donated to the Nanaimo & District Hospital Foundation.

11/17/2025

We're moving! As of November 20th, The Nanaimo Lifeline staff will be working remotely for a few weeks as we vacate our current space and move into our new space. Our new location in January will be #2-3188 Barons Road, Nanaimo. Our contact information will remain the same. Phone: 250-739-5770, email lifeline.nanaimo@islandhealth.ca. Thank you for your patience!

11/15/2025

Exercise can help prevent falls. It's Fall Prevention Month, and we at Lifeline are committed to helping seniors and medically vulnerable people with falls wherever we can. Call our office at 250-753-5770 to learn about our fall detection pendants.

Here's a helpful resource for you:

Discover safe strength training for seniors to prevent falls, improve balance, and maintain independence with effective exercises and tips.