Metrics Vocational Services

Metrics Vocational Services Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Metrics Vocational Services, Health & Wellness Website, 845 Wilson Avenue, North York Industiral, ON.

Metrics offers a comprehensive, evidence-based, solution and function focused approach to vocational rehabilitation.


Metrics Vocational Services is comprised of a team of highly experienced and qualified professionals, with certifications including Canadian Certified Vocational Evaluators (CCVE), Certified Vocational Rehabilitation Professionals

(CVRP), Registered Rehabilitation Professionals (RRP), Return to Work Disability Managers (RTWDM) and Certified Life Care Planners (CLCP). These professionals provide:
- Legal forensic assessment services
- Assessment services
- Physical assessment services
- Vocational case management and disability management services
- Job search supports
- Computer training
- Activation programming

With an uncompromising commitment to quality, we work collaboratively with stakeholders to advance the field, promote best evidence-based practices, to innovate, and to achieve service excellence for all clients.

Join us in congratulating Linda Cassabanco in obtaining her CVRP credential!
07/24/2023

Join us in congratulating Linda Cassabanco in obtaining her CVRP credential!

Join us in congratulating Tiffany Simpson on successfully completing her CVRP Designations. Congratulations Tiffany!
04/18/2023

Join us in congratulating Tiffany Simpson on successfully completing her CVRP Designations. Congratulations Tiffany!

Computer Training Success Story...Prior to commencing training with Metrics Computer training Facilitator, Harleen Kaur,...
12/15/2022

Computer Training Success Story...

Prior to commencing training with Metrics Computer training Facilitator, Harleen Kaur, the client had no computer skills. The client was unable to perform their pre-disability position that required lifting, carrying and overhead work. Upon completing their computer training, they were offered an office-based role with their previous employer where they will be able to put their newly acquired computer skills to use.

It is our pleasure to introduce Paula Gaunt, the newest member to join our growing team. Paula has worked as a rehabilit...
10/12/2022

It is our pleasure to introduce Paula Gaunt, the newest member to join our growing team.

Paula has worked as a rehabilitation consultant since 1995 in a variety of roles and industries. She has provided case management services for short-term and long-term disability insurers, the WSIB and auto insurers. She has also prepared medico-legal Future Care Cost and Vocational Assessment reports. Paula has conducted labour market surveys and transferable skills analyses and has also facilitated job search training programs. Additionally, she has testified as an expert witness in the Superior Court of Justice in Hamilton, Ontario.

Paula graduated from the University of Guelph with a degree in psychology. She has also completed Seneca College’s rehabilitation counsellor certificate program. She is a member of The Vocational Rehabilitation Association of Canada. In her spare time, Paula enjoys travelling with family.

Welcome Paula!

It is our pleasure to introduce Tiffany Simpson the newest member of our team.Tiffany Simpson has been working as a Regi...
09/15/2022

It is our pleasure to introduce Tiffany Simpson the newest member of our team.

Tiffany Simpson has been working as a Registered Nurse, and certified Occupational Health Nurse for 27 years. Throughout her career, she has worked a variety of roles and has experience working in hospitals, communities, and occupational settings.

She is excited to begin her new role as a Vocational Rehabilitation Consultant. Work-life balance is very important to her, and the role of VRC is one which she embraces at this time.

Tiffany loves all things nature and the outdoors. You can find her enjoying activities such as hiking, boating, and camping with family and friends in her free time.

She is looking forward to working with our team, and our clients.

Welcome to the team Tiffany!

Join us in Welcoming Lisa Timmons to our Team!Lisa Timmons has been employed in the field of vocational rehabilitation s...
09/14/2022

Join us in Welcoming Lisa Timmons to our Team!

Lisa Timmons has been employed in the field of vocational rehabilitation since 2001 where she has worked in various roles including providing vocational rehabilitation counseling, case management and planning, transferable skills analyses, vocational assessments, program management, quality assurance as well as supervision and mentorship of vocational Evaluators and transferable skills assessors. Lisa has conducted vocational and psycho-vocational assessments, transferrable skills analyses, and labour market research.

Lisa graduated from Lakehead University with an Honours degree in psychology. She is a member of the Vocational Rehabilitation Association of Canada (VRAC), she is a serving board member with the Canadian Assessment, Vocational Evaluation and Work Adjustment Society (CAVEWAS) and serves on the Transferable Skills Analysis, CCVE and ICVE application review committees. Lisa has obtained the designation ‘Registered Rehabilitation Professional’ (RRP). She is also a member in good standing with the College of Vocational Rehabilitation & Vocational Service Professionals (CVRP) and holds the designations of ‘Certified Vocational Rehabilitation Professional’ (CVRP), ‘Canadian Certified Vocational Evaluator’ (CCVE), ‘International Certified Vocational Evaluator’ (ICVE) and Return to Work Disability Manager (RTWDM). She is a certified GATB Test Administrator.

Welcome Lisa!

Good News Participant Success Story via Metrics Activation Program (MAP) at Metrics Vocational Services by Tracey Kibble...
07/15/2022

Good News Participant Success Story via Metrics Activation Program (MAP) at Metrics Vocational Services by Tracey Kibble, Metrics VR Services Manager

MAP targets individuals who have been unable to return to work or fully engage in activities of daily living. MAP was developed using evidence-based best practices and utilizes current, data driven methodologies. MAP provides weekly one-on-one sessions, addressing areas of self-care, productivity, and leisure, while applying fundamental principles of self-efficacy, motivational interviewing, and goal setting.

Metrics VR Services Manager, Tracey Kibble, was working with a MAP participant who has longstanding diagnoses of fibromyalgia, chronic pain, and major depressive disorder. This participant has struggled for 20+ years to consistently maintain employment due to physical and mental health barriers.

When gathering baseline data from the participants at the start of the program, it’s always insightful to see how much improvement they’ve had throughout the program. For this participant in particular, over the course of the 6-week program, her Beck Depression Inventory (BDI) score decreased from the “moderate depression” range to the “mild mood disturbance” range. Further, her Beck Anxiety Inventory (BAI) score decreased from the “moderate anxiety” range to the “low anxiety” range.

Additionally, targeted and customized goal setting is an integral part of MAP and below are some examples of her individual goals, where she made considerable progress.

1) She worked on better managing her household tasks. She expressed that she felt her performance in completing household tasks has increased 70%, and her satisfaction in this area has increased 60%

2) She has felt socially isolated during the pandemic and wanted to work on re-connecting with friends and family more, in person. She has then reconnected by phone and in person with several people and feels that her social life is 70% more satisfying now

It’s always encouraging to hear our participants’ positive experience and how MAP has improved the quality of their life. This participant indicated that “MAP has made a difference and that she wished MAP had happened sooner”.

Join us in welcoming Michel Besinio-Oh to our team.Michel holds a Bachelor of Arts (BA) degree in Interdisciplinary Stud...
06/07/2022

Join us in welcoming Michel Besinio-Oh to our team.

Michel holds a Bachelor of Arts (BA) degree in Interdisciplinary Studies from Western University - King’s with a focus on Childhood Social Institutions and Disability Studies. She also has a diploma in Rehabilitation and Disability Management from Simon Fraser University in 2018. Michel will graduate with a Master of Science (MSc) degree with honours in Rehabilitation Counselling from University at Buffalo, New York. Michel is a Registered Vocational Professional (RVP) and Community Support Specialist (RCSS) with the Vocational Rehabilitation Association (VRA) of Canada as well as a Certified Return to Work Specialist (RTWDM) with the College of Vocational Rehabilitation Professionals (CVRP), having serviced different contracts nationally. She is also a professional member with the Canadian Counselling and Psychotherapy Association (CCPA) and International Association of Rehabilitation Professionals (IARP).

Her combined experience stems from working both in private and non-profit organizations for the past 8 years, specializing in community-based and multi-disciplinary care services. She works with diverse populations who have a variety of disabilities, needs, and mental health challenges. Michel is passionate about helping clients in various capacities, while collaborating with interprofessionals, academic institutions, and stakeholders in the industry. Since immigrating to Canada from the Philippines, she has also been dedicated in helping multicultural communities across the country. In her spare time, Michel enjoys spending time with her family and friends, trying new food, travelling, and being active outdoors.

Metrics VR Services Manager, Tracey Kibble will be giving a MAP presentation at the Asian Pacific Career Development Ass...
05/17/2022

Metrics VR Services Manager, Tracey Kibble will be giving a MAP presentation at the Asian Pacific Career Development Association (APCDA) conference. The presentation will at 11 p.m. AST/ 10 a.m. tomorrow morning in Singapore. https://apcda.wildapricot.org/2022-Conference

MAP – Metrics Activation Program by Tracey Kibble

MAP targets individuals who have been unable to return to work or fully engage in activities of daily living. MAP was developed using evidence-based best practices and utilizes current, data driven methodologies. MAP provides weekly one-on-one sessions, addressing areas of self-care, productivity, and leisure, while applying fundamental principles of self-efficacy, motivational interviewing, and goal setting. Participants will learn: 1) MAP - why, what, who and how; 2) Review of case studies – successes and challenges; 3) Data collection and outcome measurement in MAP.

Tracey Kibble holds a Master’s in Education (M.Ed) from the University of Calgary, with a specialization in Community Rehabilitation and Disability Studies. She is currently the President of VRA Canada and a Vocational Rehabilitation Services Manager with Metrics Vocational Services. Ms. Kibble is passionate about helping individuals to reach their full potential, and to find and maintain meaningful roles in their communities. Over the past thirty years, she has supported individuals with intellectual disabilities, acquired brain injuries, mental health challenges, physical disabilities, and chronic health conditions. She also loves to travel, hike, kayak, cook and curl.

It is our pleasure to introduce Crystal Demers, a new Vocational Rehabilitation Consultant joining the Metrics Vocationa...
05/03/2022

It is our pleasure to introduce Crystal Demers, a new Vocational Rehabilitation Consultant joining the Metrics Vocational Services Team.

I was born and raised in Sudbury Ontario. I obtained my Bachelor of Science in Nursing at Laurentian University. I have experience in disability management in the mining sector as well as case management in the community setting. I am eager to start a new venture with Metrics Vocation Services under the role of Vocational Rehab Consultant. I will be working toward my CVRP certification.

I am passionate about holistic health. I love summer days on the water and spending time with family.

I am thankful for the opportunity of starting with Metrics.

Welcome to the team Crystal!

It is our pleasure to introduce Noëmie Perron, a new bilingual member of the Metrics Vocational Services Team.Noëmie’s B...
04/18/2022

It is our pleasure to introduce Noëmie Perron, a new bilingual member of the Metrics Vocational Services Team.

Noëmie’s Bio:

Born and raised in Montreal, I earned a bachelor’s degree in Psychology at Université de Montreal. I also completed a Coaching certification at Concordia University more recently. I began my journey in vocational rehabilitation in 2011 with Banyan Work Health Solutions, where I held different positions, leading to managing a diversified team of rehabilitation consultants. I am passionate about continued learning, mental and physical health, history and culture. I love nature, going on hikes and trails, as well as discovering new areas. I am thankful for the opportunity of starting with Metrics.

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Étant de Montréal, j’ai complété un baccalauréat en Psychologie à l’Université de Montréal. J’ai complété une certification en Coaching plus récemment. J’ai débuté mon parcours en réadaptation professionnelle avec Banyan Solutions en Santé au Travail en 2011 où j’ai occupé diverses fonctions me menant à la gestion d’une équipe de consultants en santé au travail. Je suis passionnée de santé mentale et physique, d’histoire et de culture. J’aime la nature, faire des randonnées et découvrir de nouveaux endroits. Je suis heureuse de l’opportunité de me joindre à Metrics.

It is our pleasure to introduce Sophie Boucher, a new, bilingual member of the Metrics Vocational Services Team. Sophie'...
03/30/2022

It is our pleasure to introduce Sophie Boucher, a new, bilingual member of the Metrics Vocational Services Team.

Sophie's Bio:

I started working in the disability claims industry a few decades ago. I worked for large insurance companies, including Great-West Life for several years in Montreal, and I had the opportunity to work at their Head Office in Winnipeg for 5 years. While in Manitoba, I obtained my undergraduate degree in Translation. After coming home to Quebec, I started working as a Vocational Rehabilitation Consultant in 1999 and obtained my Certificate in Rehabilitation Counselling from Seneca College. I am also certified as a Personal Trainer.

I have worked as a Vocational Rehabilitation Consultant for almost 20 years. After all these years in the claims business, I continue to be motivated and I thrive on helping people return to active, productive lives.

I have an amazing son and daughter-in-law. I share my home with three cats who love to cuddle. In my spare time, I enjoy weight training, walking, reading, cooking, and the occasional Netflix binging.
I am really excited to join the Metrics family!

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J’ai commencé à travailler dans le domaine de la gestion d’invalidité il y a plusieurs dizaines d’années. J’ai travaillé pour de grandes compagnies d’assurance, dont la Great-West à Montréal. J’ai eu l’occasion de travailler au siège social à Winnipeg au Manitoba pendant 5 ans. Durant mon séjour au Manitoba, j’ai obtenu mon baccalauréat spécialisé en traduction. Après mon retour au Québec, j’ai commencé à travailler comme conseillère en réadaptation et j’ai obtenu mon certificat « Rehabilitation Counselling » du Collège Seneca. J’ai aussi ma certification d’entraîneur personnel.
J’ai travaillé comme conseillère en réadaptation pendant près de 20 ans. Après toutes ces années, je suis toujours motivée et j’apprécie pouvoir aider les gens à recouvrer une vie active et productive.
J’ai un fils et une belle-fille merveilleux. Je partage mon chez-moi avec trois chats affectueux. Dans mes temps libres, j’aime faire de la musculation, de la marche, de la lecture et la cuisine. J’aime aussi regarder des séries en rafale sur Netflix à l’occasion.
Je suis heureuse de me joindre à l’équipe Metrics !

Welcome to the team Sophie!

We are pleased to introduce Kelly Tennant, a new member of the Metrics Vocational Services Team. Kelly is a Certified Re...
03/30/2022

We are pleased to introduce Kelly Tennant, a new member of the Metrics Vocational Services Team.

Kelly is a Certified Rehabilitation Counsellor and Certified Vocational Rehabilitation Professional in Moose Jaw, Saskatchewan. After earning a Bachelor’s Degree in Psychology, she went on to complete a PhD in Neuroscience where her dissertation work focused on neuroplasticity during stroke rehabilitation. After a decade in the academic research world, she changed career tracks and started working in the field of rehabilitation counselling, going on to earn a Master’s Certificate and certification in the field. In addition to vocational rehabilitation consulting, she owns a solo private practice where she provides mental health counselling services mainly to neurodivergent and LQBTQ2IA+ individuals and families.

Welcome to the team Kelly!

Ms. H. was referred to Metrics for a cognitive screen which revealed mild cognitive impairments of three essential cogni...
03/02/2022

Ms. H. was referred to Metrics for a cognitive screen which revealed mild cognitive impairments of three essential cognitive functions. It was recommended she participate in a 10-week cognitive work hardening program and at the end of the program, it was the opinion of the Metrics facilitator that she was capable of sustaining full return to work. Given her previous job was no longer available, she was referred to one of Metrics Job Search Training Programs.

Here is the good news she shared with our team:

During my Job Search Training (JST) I expressed interest in working for the Government. I found a job posting that required many of the skills I have. My JST facilitator and I worked together on my resume / CV and cover letter ensuring that all the “keywords” from the posting were incorporated. I received a very positive response and have been asked to complete the next step of the application process which involves completing a 3-hour exam for this position. I am thrilled at this opportunity!

Metrics Vocational Services is virtually attending the “2022 Traumatic Brain Injury Conference – Advances in Research & ...
02/11/2022

Metrics Vocational Services is virtually attending the “2022 Traumatic Brain Injury Conference – Advances in Research & Clinical Practices in mTBI” today! Looks like it is going to be an excellent conference, organized by University Health Network. This one-day forum is a must attend event for those who support individuals with traumatic brain injuries – best practices, interactive discussions, networking opportunities and incredible plenary speakers.

https://events.myconferencesuite.com/TBI2022/reg/landing

Metrics Vocational Services is excited to have been selected as one of fifteen poster presentations at this year’s “2022...
02/07/2022

Metrics Vocational Services is excited to have been selected as one of fifteen poster presentations at this year’s “2022 Traumatic Brain Injury Conference – Advances in Research & Clinical Practices in mTBI.” All posters are now available on-line for viewing, as well as questions and comments.

https://events.myconferencesuite.com/TBI2022/page/EPosters

Questions for Presenters: Click on the comment icon next to each abstract below to leave questions or comments for the poster presenters.  Poster presenters will leave replies to questions on this page.

We are happy to share a new CERIC Blog article by Tracey Kibble.Pandemic prompts mindset paradigm shift around ‘return t...
01/25/2022

We are happy to share a new CERIC Blog article by Tracey Kibble.
Pandemic prompts mindset paradigm shift around ‘return to work’

https://lnkd.in/eweHujrW

The accommodations to support workers after an illness or injury are often best practices for all employees Tracey Kibble In 2021, the phrase "return to work" has taken on a new meaning. Before the pandemic, this phrase described and contextualized a worker's reintegration into their place o

Client Testimonial,The primary focus of vocational rehabilitation is to support recovery to assist an individual to achi...
12/16/2021

Client Testimonial,

The primary focus of vocational rehabilitation is to support recovery to assist an individual to achieve a future return to work, whether it be to their own job, own occupation, or an alternate vocational occupation identified.

Kellie Jobe has been providing exceptional care and support through return to work planning.

'Thank you Kellie. You've been great throughout this whole thing.

Thanks again'

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845 Wilson Avenue
North York Industiral, ON

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