12/22/2020
Our Update Regarding Our Services After December 26, 2020
As everyone is aware, the province enters a COVID-19 lockdown at 12:01 am on Boxing Day. Audiologists, as Regulated Health Professionals, provide essential services and are permitted to do so under the provincial guidelines.
Owen Sound Audiology has provided service following the strict Public Health protocols since March 17, 2020. In addition to our routine infection control protocols that we have always followed, we have:
- begun disinfecting areas of client contact before and after every visit
- added plexiglass barriers where needed
- restricting appointments to only one person as much as possible and allowing one person to accompany that person when necessary to ensure optimal care
- closed our waiting room and had those with appointments wait in their cars until we called them into the office,
- introduced curb side services and virtual care to decrease traffic slow within the office
- implemented pre-screening and arrival screening for all appointments
and
- conducted staff training based on our COVID Health &Safety Policy.
During the lock down we will continue with these changes in place and will continue to follow all directives from Public Health and the College of Audiologists and Speech Language Pathologists of Ontario, our Regulatory Body.
Reducing the difficulty following conversations when everyone is wearing a mask is our primary goal. If you have a hearing loss that has not been diagnosed or treated or if you have a previously diagnosed hearing loss but are experiencing more difficulty than you feel is warranted, I want to stress that you should call and we will do our best to ensure social isolation is not increased due to a hearing loss or equipment that is not functioning optimally.
With the vaccine rolling out in Ontario, hopefully the end of this pandemic is in sight. In the meantime please wear a mask when appropriate, social distance even though it’s very isolating, and frequently wash or sanitize your hands especially when you’ve been outside your own home.
Stay Safe, and Enjoy the Best of the Season! 2021 is on the way, bringing better things to all!