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Petal

Orchestrer les soins en temps réel
Improving Healthcare Real-Time

Petal offre aux organisations de santé une plateforme infonuagique sécurisée qui permet d’orchestrer la prestation des soins prodigués aux patients en s’appuyant sur des données en temps réel. Petal empowers healthcare organizations with a data-driven secured cloud platform designed to orchestrate all your patient care delivery workflows in real-time.

03/16/2026

Clinicians in Canada spend nearly 20 million hours per year on unnecessary administrative tasks. ⚠️

This is unsustainable. Providers already face burnout as healthcare budgets strain and system-wide challenges—in EDs, primary care, and recruitment—mount.

Canada’s health system needs providers helping patients rather than filing paperwork. Addressing these issues at their source will drive foundational change for clinicians and their communities.

Here are three ways clinicians can reduce admin burden now:

✅ Lean on automation in scheduling and billing to replace manual tools like Excel, whiteboards, and printed charts.

✅ Explore group medical billing opportunities to lessen the burden carried by billing individually.

✅ Centralize scheduling, billing, and communication tools to accelerate cross-team collaboration and patient care.

Strategic decisions today will position you and your teams to unlock more time for what matters.

➡️ Explore how Petal’s cloud solutions help clinicians save time and earn more: https://www.petal-health.com/en/

03/11/2026

Billing in BC means navigating MSP complexity, TeleHealth requirements, and evolving provincial rules. 🧭

In Canada, 75% of physicians say unnecessary administrative tasks—such as through billing— worsen their job satisfaction. Wasted time handling pre- and post-submission billing claims means fewer hours for team building, patient visits, and personal development.

To maximize your time, ensure your billing solution features:

🔑 Multi-payer flexibility supporting more patient visits across private insurers, WorkSafeBC (WCB), and out-of-province payers.

🔑 Billing workflows integrated with leading EMRs, including OSCAR, Plexia, and Accuro.

🔑 MSP management supporting both Fee-for-Service (FFS) and Longitudinal Family Physician (LFP) billing models.

Through these features and more, Petal Billing drives impact. Physicians using Petal increased revenue by 9.4% on average compared to manual billing. In BC, that's worth $29,267. Plus, clinicians saved 3.1 hours per week.

Explore our impact from the report in the comments!

03/10/2026

There are many meaningful awards out there, but this one feels especially significant.

We’re incredibly proud to be recognized as a 2026 Best Workplaces™ for Women by Great Place To Work® Canada.

Petal is home to a diverse and growing team that puts a supportive, welcoming culture front and centre. This recognition belongs to the 400+ individuals and leaders who make that environment possible every day.

Congratulations as well to the other organizations making real strides toward building equitable, empowering workplaces for women.

Petal wouldn’t be where it is today without the talented women who shape our culture, our leadership, and our success. It feels good to be great and even better to build something that matters.

We’re always on the search for more talented folks to join Petal. Come join us! https://www.petal-health.com/careers/

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Il existe de nombreuses distinctions significatives, mais celle-ci a une résonance toute particulière pour nous.

Nous sommes extrêmement fiers d’être reconnus parmi les Meilleurs lieux de travail™ pour les femmes en 2026 par Great Place To Work® Canada.

Petal, c’est une équipe diversifiée et en pleine croissance qui place une culture bienveillante et inclusive au cœur de ses priorités. Cette reconnaissance appartient aux 400+ personnes et leaders qui rendent cet environnement possible chaque jour.

Félicitations également aux autres organisations qui posent des gestes concrets pour bâtir des milieux de travail plus équitables et mobilisants pour les femmes.

Petal ne serait pas là où elle est aujourd’hui sans les femmes talentueuses qui façonnent notre culture, notre leadership et notre réussite.

C’est gratifiant d’être reconnus comme une entreprise exceptionnelle — et encore plus de bâtir quelque chose qui a du sens.

Nous sommes toujours à la recherche de personnes talentueuses pour se joindre à Petal. Joignez-vous à nous! https://www.petal-health.com/fr/careers/

02/27/2026

Meet Sébastien Harbec: Vital defender of Petal client data. 🔒

As Petal’s Security and Compliance Principal Advisor, Sébastien ensures internal security processes meet the high standards of our organization and clients. His nearly 20 years of experience, as well as recent master's degree and CISSP Certification, provide critical context for understanding the rapidly evolving field of cybersecurity.

Sébastien’s fueled by Petal's mission, the people who guide it, and the Montréal office’s glorious coffee machine. Inspiration and caffeine—a powerful combo!

His main goal at Petal is connecting the mission with our people by enabling secure, compliant ways of working efficiently.

Now, the big questions...

🏝️ Three items for a deserted island: “A good tent, my eReader loaded with thousands of books, and the office coffee machine.”

✈️ Top vacation destination: “High mountain country with dramatic landscapes.”

🍽️ Dream dinner guest: “Leonardo da Vinci."

🎥 Favourite movie/show: “Difficult to choose, but Foundation based on Isaac Asimov's books.”

🌟 One skill I’d like to master: “Survival skills, because I may be trapped on a deserted island for a while."

Like our clients, we’re lucky to have Sébastien guiding cybersecurity at Petal. Here’s to secure success!

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Rencontrez Sébastien Harbec : Défenseur engagé à la protection des données de nos clients chez Petal. 🔒

En tant que Conseiller principal en sécurité et en conformité, Sébastien veille à ce que nos processus internes en matière de sécurité respectent les normes élevées de notre organisation et de nos clients. Fort de près de 20 ans d’expérience en cybersécurité, diplômé à la maîtrise et de la certification CISSP, il apporte un éclairage essentiel sur un domaine en constante évolution : la cybersécurité.

Sébastien est motivé par l’optimisation des soins de santé de façon sécuritaire, par les personnes qui portent cette mission et par la légendaire machine à café du bureau de Montréal. Inspiration et caféine — un duo puissant!

Son principal objectif chez Petal? Faire de la sécurité et de la conformité des éléments moteurs de la collaboration et de la mission de Petal.

Passons maintenant aux grandes questions…

🏝️ Trois choses à apporter sur une île déserte : « Une bonne tente, ma liseuse avec des milliers de livres et la machine à café du bureau. »

✈️ Meilleure destination de vacances : « Un pays de hautes montagnes et de paysages dramatiques. »

🍽️ Invité(e) de rêve pour un souper : « Léonard de Vinci. »

🎥 Film ou série préféré(e) : « Difficile de choisir, mais Foundation basé sur les livres d’Isaac Asimov. »

🌟 Une compétence que j’aimerais maîtriser : « La survie en forêt, ou plutôt sur une île déserte, ça pourrait être pratique. »

Comme nos clients, nous avons la chance de pouvoir compter sur Sébastien pour guider la cybersécurité chez Petal. À des succès sécurisés!

02/25/2026

Cyberattacks cost healthcare organizations more than other groups—$10.1M CAD per attack on average in 2025. 💸

This increases the importance of robust data protection for healthcare organizations. As total healthcare cyberattacks increased by 21% from 2024–25, patient wellbeing and provider credibility requires preparation today rather than reaction tomorrow.

Here are three tips to preventing cyberattacks:

🔒 Implement strong access controls: Use role-based permissions to reduce exposure and enforce the principle of least privilege.

🔒 Encrypt data at rest and in transit: Data should be encrypted on servers, in databases, and when moving through networks.

🔒 Train staff on best practices: Human error remains the top cause of breaches. Regular training reinforces security standards.

Make sure your technology partners design with privacy in mind. Petal solutions meet world-class security standards. Our client data is hosted in Canada and remains their property.

Protect your patient data! Explore Petal security: https://www.petal-health.com/en/security-compliance/

01/30/2026

Meet Maude Desjardins: Growth maestro with a flair for the spectacular. 💥

As the Senior Manager of Growth Marketing, Maude crushes campaigns like she crushes Yoggies—her preferred at-work snack. Maude's expertise allows care providers across Canada and the world to discover Petal’s solutions. She’s a cherished member of the marketing team who holds a work-hard, play-hard mentality.

Maude welcomes the challenge of driving system-level change in Canadian healthcare. "Working at Petal isn’t a walk in the park,” she says. “We’re building solutions to improve access to care. The challenge is enormous.” Past work as a TV host, product marketer, and campaign planner readied Maude to excel outside of her comfort zone.

Maude loves her Petal teammates for their drive, knowledge, and care. The feeling is mutual!

Now, the big questions...

🏝️ Three items for a deserted island: “A multi-tool—I've seen too many movies not to come prepared—water shoes for both aquatic and land activities, and a satellite phone, so I can call my friends on their birthdays.”

✈️ Top vacation destination: “Iceland. Crazy windstorms and unpredictable snowfalls. Loved it. Also, Iceland is widely recognized as a global leader in gender equality, and Icelandic horses remind me of Bon Jovi. What’s not to love?”

🍽️ Dream dinner guest: “Anyone, really. I’m endlessly curious—with a carefully curated ‘do not invite’ list.”

🎥 Favourite movie/show: “People will drop GOAT titles like La Vita è Bella, The Godfather, or Parasite. But for me, nothing comes close to the mass hysteria around the final season of Game of Thrones. Obsessed.”

🌟 One skill I’d like to master: “Piano. I have a deep appreciation for classical music.”

Stay tuned for a Petal growth strategy launching near you. The chances are, Maude’s behind it.

01/29/2026

In 2026, efficiency and integration will drive better, faster care on future-forward teams. 🚀

In achieving high targets with limited budgets, technological solutions are no longer “nice-to-have.” They’re vital—when deployed correctly—to support more patients without adding administrative burden to already strained care teams.

We identified three key trends driving healthcare success in Canada:

➡️ Implementation requiring rapid, strategic deployment
➡️ Interoperability to facilitate smoother workflows for users
➡️ Analytics & Reporting processes aligned with team goals

Health networks are positioned to unlock care capacity through tools designed to simplify daily operations and inform smarter decisions.

Ready to grow in 2026? Check out the blog below for all three trends!

01/19/2026

Have you ever seen such photographic cakes? 📸

On Friday, Petal celebrated its 15th anniversary nationwide. Team members in Quebec City, Montreal, Toronto, Penticton, North Vancouver, and Duncan joined to commemorate our achievements and look forward to what’s next.

After 15 years of tireless work to expand and improve access to care in Canada, we’re energized by our ability to meet the challenges ahead. Petal’s solutions are here for Canada and the world.

Thank you to everyone who’s supported our mission. We’re just getting started.

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Avez-vous déjà vu des gâteaux aussi photogéniques? 📸

Vendredi, Petal a célébré son 15e anniversaire partout au pays. Des membres de l’équipe à Québec, Montréal, Toronto, Penticton, North Vancouver et Duncan se sont réunis pour souligner nos réalisations et se tourner vers l’avenir.

Après 15 années de travail acharné pour élargir et améliorer l’accès aux soins au Canada, nous sommes plus motivés que jamais à relever les défis qui nous attendent. Les solutions de Petal sont là pour le Canada et pour le monde.

Merci à toutes celles et ceux qui soutiennent notre mission. Ce n’est que le début.

01/17/2026

After 15 years of delivering positive impact on the care system, we want to say: thank you.

Without the trust of clients, partners, and Petal team members, our mission to build a connected healthcare ecosystem would have seen us further behind.

Instead, Petal solutions have helped connect 10M+ patients and support 3,000+ healthcare organizations. Every step of the healthcare journey is touched by our shared effort.

The impacts are widespread:

➡️ The Government of Quebec saves hundreds of millions in care costs using Patient Hub.

➡️ The Centre hospitalier de l'Université de Montréal (CHUM) reduces administrative burden to make time for patients and improve staff satisfaction through Petal Workforce.

➡️ Clinicians use Petal Billing to build thriving practices by simplifying their medical billing.

The next 15 years await!

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Après 15 ans d’impacts positifs sur le système de santé, nous voulons dire : merci.

Sans la confiance de nos clients, partenaires et des membres de l’équipe Petal, notre mission de bâtir un écosystème de santé connecté serait aujourd’hui bien moins avancée.

Les solutions Petal ont contribué à connecter plus de 10 millions de patients et à soutenir plus de 3 000 organisations de santé. Chaque étape du parcours de soins est influencée par cet effort collectif.

Les retombées sont concrètes et étendues :

➡️ Le Gouvernement du Québec économise des centaines de millions de dollars en coûts de soins grâce à Petal Hub Patient.

➡️ Le Centre hospitalier de l'Université de Montréal (CHUM) réduit la charge administrative, libère du temps pour les patients et améliore la satisfaction du personnel grâce à Petal Effectifs.

➡️ Les cliniciens utilisent Petal Facturation pour bâtir des pratiques florissantes en simplifiant leur facturation médicale.

Vivement les 15 prochaines années!

01/16/2026

15 Years of Purpose.

Today, we celebrate a journey that started at a kitchen table with one idea: make healthcare work better.

From early days to a team of 400+ across Canada, Petal Health has improved access to care for millions of patients by breaking down barriers and solving system challenges.

This milestone isn’t just about time—it’s about Purpose.

Purpose to help physicians get more time back in their day.

Purpose to help health systems plan, connect, and save millions of dollars that are put right back into care.

Purpose to build patient navigation that expands access to care.

This is what 15 Years of Purpose means to the people who make it happen every day.

Here’s to the next chapter and the even greater opportunities ahead.

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15 ans de mission.

Aujourd’hui, nous célébrons un parcours qui a commencé autour d’une table de cuisine, avec une idée simple : faire en sorte que le système de santé fonctionne mieux.

Des débuts à aujourd’hui, avec une équipe de plus de 400 personnes partout au Canada, Petal Santé a amélioré l’accès aux soins pour des millions de patients en éliminant les obstacles et en apportant des solutions.

Ce jalon ne concerne pas seulement le temps qui passe — il incarne une mission.

Une mission pour aider les médecins à retrouver du temps dans leur journée.

Une mission pour aider les systèmes de santé à planifier, à connecter leurs équipes et à économiser des millions de dollars, réinvestis directement dans les soins.

Une mission pour bâtir des solutions de navigation des patients qui élargissent l’accès aux soins.

Voilà ce que 15 ans de mission signifie pour celles et ceux qui la font vivre chaque jour.

À la santé d'un avenir rempli d’occasions encore plus grandes!

11/28/2025

Burnout leads to vacancies. Vacancies fuel overtime. Overtime increases stress. 📉

The healthcare crisis loop fatigues care teams, and in turn, worsens outcomes for patients. Access to care becomes narrowed system-wide.

Here are key stats illustrating the strain:

➡️ 53% of physicians report high burnout and 94% of nurses show symptoms.
➡️ 22.6 million overtime hours are logged in hospitals.
➡️ 1 in 7 emergency visits could be managed in primary care.

Action is required now to break the crisis loop. That's where we come in.

Le Centre hospitalier de l'Université de Montréal (CHUM)'s
deployment of Petal Workforce proves what’s possible: 98% less time spent building schedules; 92% staff satisfaction; and 70% cost reduction.

Explore more details from the link in the comments:

11/20/2025

We're feeling thanks to our dedicated team and trusted partners. 💥

The Petal Team is proud to join Deloitte’s Fast 500 list again this year, coming in at #383. This achievement reflects our team's ongoing commitment to unlocking care capacity and improving the healthcare experience in Canada and beyond.

As Founder and CEO Patrice Gilbert said, “What makes this truly meaningful is knowing that our growth is rooted in real-world impact. This wouldn’t be possible without our incredible team and the customers who trust us to deliver for them day in and day out. We’re grateful for the opportunity to help shape a more responsive and resilient healthcare system.”

We're thankful to our partners and supporters who share our vision of an improved Canadian healthcare system.

This is only the beginning! 🎉

Address

350 Charest E Boulevard, 3rd Floor Quebec City
Quebec, QC
G1K3H5

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Website

https://www.petal-health.com/

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Our Story

PetalMD is a Canadian company that offers innovative medico-administrative solutions to simplify daily tasks for professionals and institutions in the health sector.

The cloud-based PetalMD platform features productivity tools dedicated to healthcare professionals and establishments. Through facilitating patient booking, optimizing and automating physician scheduling ans medical billing as well as securing information and document exchange, the PetalMD portfolio of offerings serves its mission to simplify the day-to-day life of professionals. -- PetalMD est une entreprise canadienne qui offre des solutions médico-administratives innovantes pour simplifier le quotidien des professionnels et des établissements œuvrant dans le domaine de la santé.

La plate-forme PetalMD basée sur le cloud propose des outils de productivité dédiés aux établissements de santé et aux professionnels de la santé. En facilitant la prise de rendez-vous en ligne des patients, en optimisant et en automatisant la planification des horaires des médecins et en simplifiant leur facturation médical RAMQ, ainsi qu'en sécurisant l'échange d'informations et de documents, le portefeuille d'offres de PetalMD a pour mission de simplifier la vie quotidienne des professionnels.