04/07/2026
This week, we’re proud to celebrate the incredible dedication of our Patient Access team at Mackenzie Health.
From the moment a patient seeks care, our Patient Access Representatives are there — supporting registration, booking appointments and matching patients with available beds. They are the gateway to care, ensuring every patient is connected to the right services at the right time.
And their impact speaks for itself. Over the past 12 months, our Patient Access team has supported:
📅 630,743 appointments scheduled
📝 766,057 registrations, with the average registration time of our self-serve kiosks at just 20 seconds
🏥 39,103 admissions
Their work ensures timely access, smooth transitions and a strong start to every care journey.
To our Patient Access Representatives: thank you for being the connection to care. Your compassion, efficiency and commitment make a meaningful difference every single day. 💙