Maureen Craig McIntosh

09/22/2025

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09/08/2025

Could we really get along in a world without coercion? What is coercion anyway? According to Oxford Dictionary: “it is the action of making somebody do something that they do not want to do, using force or threatening to use force.”
How many times a day do you hear the phrase; “how does that make you feel or how did that make you feel? How often do we hear in relationships, “he She made me so mad” ?
Is any of this. True? Elenore D Rosevelt once said: “no one can make you feel inferior without your permission.” I would add that no one can make you anything. It is a choice you have even if you are being coerced.
We often hear: “I didn’t have a choice!” He threatened to “fire me!”. What drives us to believe we don’t have a choice? In today’s world and even the world I grew up in external control is alive and well and relationships are being damaged every day because of it.
Would it be nice to have an alternative to this. I am inviting you to join us at our next Choice Theory program that is way more than just learning a theory. It is full of tools and alternatives to living a happier and more productive life at work, at home and at play. It starts next week so do not wait. Registration closes on Monday September 16.
The course is being offered in Riverview September 18-21 in person or online- your choice. Just send me a private message or see the link in the comment section below.

08/15/2025

We Have All Been There
People often say to me that I am so calm. They say nothing seems to rattle you. Here’s the thing, there are lots of things that bother me, but I know I can choose how to behave towards what’s happening. It is not always easy, but I have learned that getting upset only hurts me. I feel good inside when I handle a situation. Here is an example:
I have an ongoing mix up with an organization that will remain nameless. Now trying to reach them is like giving up your life for a day and then not sure if you will actually talk with someone. So today, I deliberately set aside this morning to finally reach an agent. They told me the best time to call is at the beginning or end of the day. I waited 15 minutes – not too bad.
I was put on hold three times for 4 minutes but through all that I believe I was getting my message through. Did I feel like upsetting myself and the agent – yes but that would get me nowhere. Finally, by choosing patience I learned something new. Did you know that learning something new satisfies the need for fun? By the time the call was over it was about 1 hr and 5min. I thanked the agent, and I think I got somewhere.
Then not even an hour later, I get another call from another agent. My scales tipped out of balance . I was still trying to get some breakfast. However, I chose patience again. Was I feeling frustrated? Yes, I was but it would not serve me to yell or do any other behavior. By the time I finished the second call, the agent said to me: “Thank-you for being so patient! I responded Your welcome: it is not that it has not be tested! We both laughed. I could tell he really wanted to get this cleared up for me.
It is sad that while waiting a message is saying to please be patient and kind when talking with the agent and that abuse will not be tolerated.
Would you like to learn how to be calm in a given situation, how to choose your responses so you. Feel good after? My mentor/teacher Dr. William Glasser taught me a long time ago that I cannot control what happens to me, but I can control how I respond to it.
When you understand how the mind works and the difference between Internal and external control and the choices you can choose. Life suddenly becomes easier. Join us this September 19, 2025 for the first level of the international certification program in Choice Theory. Find out more here and contact me: www.choicetheorytraining.com

08/13/2025

Are you interested in having mental illness obsolete? Isn’t that an interesting statement. According to Jon Carlson PsyD, Ed.D, ABPP Dr. Glasser’s work offers a plan on just how to do that.

Better yet, Dr Glasser created certification learning programs available to anyone who wants to learn the ideas to live their lives more effectively.

I did my first training program in 1987 and all these years later, what I learned has informed my day-to-day life. I am not saying my life is perfect, but it is more than 100 percent better than it was before I learned these ideas.While my life isn't flawless, the principles I learned have enhanced it beyond measure.

As a nurse, I not only incorporated these ideas into my personal life but also shared them with my clients, particularly in Sexual Health, assisting them in improving their relationships with important individuals.

Transitioning into a licensed counseling therapist role, I continued to apply these principles, finding them immensely valuable in aiding others and empowering them to support those around them. Even in my certified coaching practice, these concepts have proven instrumental.

Choice Theory training isn't just theoretical; it provides a practical framework for comprehending and enhancing human behavior, relationships, and decision-making. It serves as the essential component in understanding these facets of life.

For those interested in exploring our upcoming training program, please visit https://lnkd.in/eK9m8h6. # William Glasser, # Personal and Professional Development, # decision making # human behaviour

08/10/2025

FIRE WATCH

Please be aware as we continue to be at a high fire watch risk in southeastern New Brunswick due to the prolonged period of hot, dry, and dangerous conditions.

🚫 No burning is permitted in Albert County at this time.
Burning conditions are updated daily at 2:00 p.m. on the provincial Fire Watch site – https://buff.ly/HXHSu5P

Help prevent wildfires:
✔️ Report any signs of fire or smoke immediately (911)
✔️ Never toss cigarette butts on the ground
✔️ Avoid parking on dry grass
✔️ Keep fire pits and BBQs well away from dry brush and only have fires when burning is permitted

If you see a fire burning during a fire ban (even in your neighbour's back yard) please call 9-1-1 so that our crews can ensure these are extinguished.
🚨 Early reporting = rapid response = reduced damage.

Let’s all do our part to keep our community safe.

07/31/2025

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What You Need to Know about Criticism

Dr. Glasser wrote about the 7 deadly habits that kill relationships and the 7 caring habits that build relationships.Let’s discuss one of the deadly habits that we see so much of on social media right now.

Criticism comes of as being controlling. Glasser believed that people, especially children, have a basic need for control in their lives. When we criticize someone, we essentially take away their sense of autonomy, making them feel disempowered.

Criticism invites push back from the other person and it undermines the goal of creating personal responsibility and self-control.
It can damage self-esteem, leaving a sense of not having value (or unworthiness) It creates a lack of motivation to improve.
In family and school environments criticism is often seen as a tool to enforce authority and control behavior. This often leads to conflict, resistance and negative outcomes as opposed to real behavior change.

Criticism is a barrier to personal growth. It fosters negative emotions, weakens relationships, and undermines an individual’s sense of responsibility and self-worth.


Join us this September 19-21 and Learn about encouraging personal responsibility, replacing criticism with connection, problem solving without criticism. In other words, learn the caring habit to replace criticizing. DM me for more information.

05/23/2025

Lead Conversations That Actually Create Change

The coaching world is louder and more crowded than ever — but real influence isn't about speaking louder. It’s about understanding human behavior at the core.

Choice Theory gives you the missing foundation: how people actually operate, what drives real change, and how to coach with impact, confidence, and authenticity.

In this 4-day Basic Intensive Training, you’ll learn how to navigate tough conversations, break through resistance, and empower true ownership — without rescuing, controlling, or burning yourself out.

This isn’t another script or framework. It's a human-centered approach built for today’s complex, high-pressure coaching environments.

If you coach executives, emerging leaders, individuals seeking change, health and wellness clients, or teams—you'll walk away with sharper skills, stronger presence, and a coaching identity rooted in mastery, not guesswork.

It's time to stop hoping your conversations will land—and start leading them with power and purpose.

The Quality Coach: Choice Theory Basic Intensive for Coaches and Leaders

🗓️ Dates:
May 31st & June 1st, 2025
June 7th & 8th, 2025

📍 Location:
Hybrid format — join us in person in Riverview, NB, or virtually if you're outside the Greater Moncton Area.

👥 Facilitators:
Maureen Craig McIntosh — Senior Faculty Member with William Glasser International, specializing in coaching, counseling, and leadership development.

Melissa Landry — Executive Coach, Leadership Development Specialist, and certified Choice Theory Instructor, bridging psychology and leadership to create real-world coaching impact.

DM us for more details!

05/19/2025

05/15/2025

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05/13/2025

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As someone who works one on one with people to you ever get the sense that they are
Stuck and don’t seem to be moving forward? Some would say they are spinning their
Wheels or treading water.
When we are equipped with the skills to help someone move out of the gap and go for
what they want there is great satisfaction for both the both client and the helper.
There are many reasons why people seem to tread water
• Not knowing what they “really want”
• Fear of what’s around the corner
• It is need satisfying to spin for a while
• Limiting belief
In our training we will be offering opportunities to explore how to find out what is really wanted, to reduce the fear, or to check in on the needs that are or are not being met. When we understand Choice Theory it underpins everything we do. See more in the comments.

05/11/2025

Master the Psychology of Behavior—and Coach at the Next Level.

In a noisy world full of advice, frameworks, and quick fixes, Choice Theory gives coaches something rare:
A real foundation for transformational conversations—without losing your authenticity or your edge.

We’re living in a coaching landscape that’s changing faster than most realize.

Clients, employees, and teams are harder to engage.
People are more reactive, more burned out, and more skeptical of traditional “performance conversations” than ever before.

As a coach—or a leader who coaches—you feel the tension:

You want to be effective, but you’re tired of feeling like you’re guessing.
You want to empower others, but you're not willing to manipulate or control.
You want to be respected for your ability to create change, not dismissed as another voice in the noise.

What if coaching didn’t have to be a grind, a gamble, or a performance?
What if you had a way to cut through the noise—to lead conversations that were simple, powerful, and human?

Choice Theory isn’t just about choices.
It’s about unlocking the real drivers of human behavior—and giving you the skills to coach at a higher level.

This 4-day Basic Intensive Training is not a surface-level “how-to.”
It’s a deep dive into:

⏺ How people really operate (not just what they say they want)

⏺ How motivation, behavior, and decision-making work under pressure

⏺ How to lead conversations that build ownership, resilience, and real capacity

You'll bridge the theory of human behavior into direct, practical application — the kind of work that doesn't just move the needle, it transforms it.

We go beyond the books and the basics to integrate:
✔️ Practical application into real coaching conversations (not just theory you can't use).
✔️ The complexity of human choice in today's unpredictable, high-pressure world.
✔️ The missing link between understanding behavior and coaching people into real ownership.

You’ll walk away with more than knowledge—you’ll walk away with skill, confidence, and results.

Here’s what you’ll actually walk away with:
✅ Confidence in any coaching conversation.
Know how to navigate the stuck moments, the emotional landmines, and the power struggles—without losing connection or momentum.
✅ Real results, not surface-level compliance.
Understand what truly motivates people and guide them to create their own sustainable change—no pushing, no rescuing.
✅ The ability to stay centered and effective—even when conversations get messy.
Protect your own energy while holding space for others to grow.
✅ A powerful, human-centered process for conflict, feedback, and change.
Build trust and psychological safety, even in high-stakes, high-resistance situations.
✅ A coaching identity rooted in mastery—not just charisma or guesswork.

Differentiate yourself with an approach that is credible, practical, and grounded in psychology—not just positive thinking.

So if you’re feeling the frustration of coaching people who seem disengaged, defensive, or stuck — It’s not you.
It’s the old methods breaking down.
T
op-down leadership, traditional performance management, "tell me what to do" coaching — these approaches don’t work anymore.
Today’s clients, employees, and teams need coaches who can help them reconnect to what truly matters to them—and lead themselves.

This training gives you that edge.

It gives you a way to create change without force, burnout, or performative conversations.

It’s not about working harder to get people to change.
It’s about working smarter—understanding human behavior at the source.

If you are:
⏺ An aspiring coach ready to build a strong foundation
⏺ A manager or leader who wants to coach more effectively
⏺ A practicing coach seeking to deepen your skills and impact
⏺ A professional tired of tip-toeing around real change

No matter your coaching niche—executive, leadership, career, lifestyle, health, professional or personal development—this training strengthens the conversations that drive real change.

The Quality Coach: Choice Theory Basic Intensive for Coaches and Leaders

🗓️ Dates:
May 31st & June 1st, 2025
June 7th & 8th, 2025

📍 Location:
Hybrid format: Join us in person in Riverview, NB, or virtually if you're outside the Greater Moncton Area.

👥 Facilitators:

Maureen Craig McIntosh — Senior Faculty Member with William Glasser International, with decades of experience coaching, counseling, and training professionals to create change with compassion and skill.

Melissa Landry — Executive Coach, Leadership Development Specialist, and certified Choice Theory Instructor, bridging the gap between psychology, coaching, and real-world leadership effectiveness.

Ready to stop guessing and start leading transformational conversations?

Choice Theory isn’t just different. It’s what real coaching is meant to be.