Nova Phoenix Counselling Services

01/29/2026

Did you know Niagara declared a state of emergency in 2023 due to mental health and addictions?

Established in 2017, Nova Phoenix is a private counselling agency deeply invested in the mental health, safety, development and well being of our communities and the outstanding people who live in and foster them.

We do not receive charitable funding. Owned by a Registered Social Worker - Nova Phoenix gives back and has and continues to provide thousands of free and low cost therapy sessions to ensure access to therapy remains accessible, low barrier, and trauma informed. We currently have multiple Masters of Counselling Psychology and Social Work students offering FREE therapy in Hamilton and all of our Niagara locations.

Check out our updated website for more details. Have you been feeling like you can’t change the world lately? Showing up to therapy is part of social change 🩵

01/29/2026

01/23/2026

Congratulations to Julietta Ferrara on our team! Julietta has officially transferred from Qualifying to full registration with the CRPO as a Registered Psychotherapist! Julietta’s dedication and commitment to her clients, self reflection, extensive trauma training and clinical supervision the past two years has been inspirational to witness. A warm, compassionate, and curious therapist - Julietta has space in all of our Niagara locations for children, youth, and adults ready to start their journey towards improved mental health.

01/20/2026

Seeing someone sleeping outside in the cold can feel overwhelming, but there are ways to help safely and effectively.

- Call 211 to connect the person to shelters, outreach teams, and healthcare services in the Niagara Region.

- Discover where emergency warming shelters are throughout the region and help direct people to warmth. https://nrtransit.ca/rider-information/extreme-weather-relief/

- Start Me Up Niagara’s Mobile Closet: Passively help by donating warm winter clothing items to the mobile closet. https://www.startmeupniagara.ca/site/mobile-closet

Even small actions matter. Your care can make a life-saving difference.

01/05/2026

✨ Therapist spotlight ✨ Meet the animal loving, warm, thoughtful, Andrea 🥰 Connect today for a free consultation with Andrea! Andrea has sliding scale space open for affordability!

Andrea gets how exhausting it can be to fight symptoms of anxiety and depression because she also lives through the ups and downs with mental health.
Andrea brings her lived experiences to her practice as a counsellor at Nova Phoenix, where she supports her clients in moving through difficult life changes, managing strained relationships, navigating symptoms of anxiety, depression, mood disorders, grief, experiences of trauma, and addiction. Andrea is also experienced in supporting individuals with loved ones struggling with mental health and or addictions as they learn to connect, understand, communicate and set boundaries.

Andrea’s love of all things pink and sparkly got her the nickname “Social Work Barbie” at the local hospital where she works in the emergency department.
Andrea brings her clinical understanding of mental health, personality disorders, substance use, and experiences of trauma from the hospital to her counselling practice where she is able to help her clients gain a better understanding of their symptoms.
Andrea will walk along side you as you learn strategies to manage and cope with the parts of your situation that cannot be changed as well as empower you to feel prepared to make changes where possible.

Andrea is accepting new individuals and couples virtually!

Andrea is proficient in the following therapeutic modalities;
Eye-Movement Desensitization Reprocessing (EMDR)
Dialectical Behaviour Therapy (DBT)
Cognitive Behavioural Therapy (CBT)
Solution-Focused Therapy
Motivational Interviewing
Crisis Intervention

01/05/2026

Exciting news! We are now offering in person counselling for children, adults and couples in Burlington! Reach out for a free consultation!

01/03/2026

Huge Sale!
Door Crasher Deals for this Weekend
In store Feature: While quantities last:

Iceburg Lettuce $1!
Bag of romaine hearts $5, individual $2
Leaf Lettuce $3
Cauliflower 2nds $1
Peppers 3 for $1
Tomatoes 3 for $1
Pints of cherry tomatoes $2
Organic English Cucumbers 2 for $3
Organic snacking cucumbers $3 a pint
Organic celery $3
Eggplant $1 each
Bananas - still in decent shape 10 for $1
Butternut, acorn, buttercup, and butternut squash all now 2 for $5 each!
Festive Squash $1 each...
Local Apples $3 for 2L!
Limes 3 for $1, Lemons 2 for $1
Huge local cabbage $4
Tangerines $3 a pint
Oranges 2L for $4,
Avocado $1 each
Large Portobello Mushroom $3 each
Grapes $5
Large Music Variety Garlic $1 each, 10lb bags $50
10lb bags of carrots or beets just $10
Microgreens $3
2L Organic Sweet Potato $5
3L potatoes $1 off
Kettle corn: $5, Tallow Chips $6, Tallow wraps $4
Try our Beginner Meat Sampler
Kent Breakfast Sausage $2 off
Variety Meat Pack Available
Farm Fresh Eggs $5
A2, cream top, whole milk, goat and buffalo milk available.

12/27/2025

12/24/2025

✨ Therapist Spotlight ✨ Annie has space for in person sessions in St. Catharines and Welland. She also offers phone, virtual, and text appointments for accessibility. Send a message on our email form on our website for a free consultation with Annie.

Annie is a Registered Psychotherapist who completed her Master of Arts in Counselling degree from Yorkville University. Annie is also a Registered Nurse who spent 20 years working in the ICU and ER. She takes a holistic approach to helping you achieve your goals. Combining psychotherapy theories with co-active coaching principles, Annie conceptualizes a plan that is unique to you. She will help you better understand your feelings and uncover sources of conflict in your life. You will discover more about yourself, define your aspirations and values and most importantly, build skills for dealing with obstacles in the future. Her purpose is to motivate and inspire high-stressed people, so that they are supported by someone who understands a similar reality and can equip them with tools and strategies to manage their own well-being. A trustworthy relationship between the individual and the therapist is essential in any healing journey and something that Annie prioritizes. Annie also has additional specialized training and experience supporting women navigating menopause and women’s health issues, individuals struggling with eating disorders, as well as first responders and healthcare professionals.

Eye Movement-Desensitization Reprocessing (EMDR), Positive Psychology, Cognitive Behavioural Therapy, Person-Centred Therapy, Internal Family Systems (IFS) and Mindfulness Based Therapy are just some of the theories Annie enjoys utilizing in her sessions.

12/22/2025

✨ Therapist Spotlight! ✨

Aubrey has openings virtually as well as in person in St Catharines and Niagara falls for children, youth and adults. We absolutely adore Aubrey’s warm, calm, steady presence!

Aubrey is a Registered Psychotherapist (Qualifying) who completed their Honours Bachelor of Arts Degree in Psychology at Brock University and their Master of Arts in Counselling Psychology degree at Yorkville University.

She has lived experience as a member of both 2SLGBTQIA+ and neurodivergent communities. They have over eight years of experience working in clinical settings. Aubrey works with adults and young people, specializing in crisis intervention and safety planning, anxiety, depression, neurodivergent accommodations, internalized ableism and queer/trans/homophobia, identity exploration, coming out, system navigation, and grief.

Aubrey also specializes in working with children and youth, with experience addressing anxiety and emotional regulation related to school avoidance. Their approach emphasizes understanding the underlying factors contributing to school-related stress and supporting gradual, sustainable engagement.

Aubrey strives to practice from a collaborative and compassionate, non-judgmental, trauma-informed, and anti-oppressive framework to empower clients and support their holistic well-being.

They use an eclectic and individualized approach, integrating aspects of person-centered therapy, solution focused therapy (SFT), motivational interviewing (MI), internal family systems (IFS), dialectical behaviour therapy (DBT), and cognitive-behavioural therapy (CBT). She also has training in the attachment, regulation, and competency (ARC) framework, as well as eye movement desensitization and reprocessing (EMDR).

12/20/2025

We often hear clients say they want to make a difference, in themselves, and in their community.

Every time that you have the courage to show up to therapy, you are showing up for yourself and therefore making a difference.

What you may not know, is you also are having an indirect positive impact on the mental health and well-being of your community. Every time you attend therapy at Nova Phoenix, your investment allows us to give back hundreds of free and low cost therapy sessions every month! Every time you attend a session for yourself, you are nourishing someone else’s well-being. Nova Phoenix prioritizes low barrier, accessible therapy so you can experience meaningful change, no matter your financial circumstances.

Keep showing up and keep believing in good karma 🩵 Let’s make the mental health of Niagara and Hamilton residents a non negotiable priority 🩵

12/15/2025

We echo these sentiments. We are sending so much love right now.
We have free therapy sessions with Masters of Counselling and Social Work students for anyone needing a safe space to process ❤️

Chag Urim Sameach

As the Jewish community marks Hanukkah, they do so with heavy hearts following the horrific antisemitic terror attack in Australia. We stand in solidarity with Jewish communities everywhere and unequivocally condemn hatred and violence in all its forms.

Wishing everyone celebrating Hanukkah a meaningful Festival of Lights. May this season bring strength, comfort, and hope, and may the light of Hanukkah remind us of the power of resilience, unity, and care for one another here in Hamilton and around the world.