04/24/2026
Great advice from Chatham Urology to remember for any health care clinic where you receive care.
We hear it all the timeā¦
āBut I didnāt get a text messageā
āBut I didnāt get an emailā
āBut I donāt check my voicemailā
āI donāt answer private or unknown callersā
āWhatās a mailbox?ā
We truly do everything we can to make your appointment experience smooth, clear, and stress-free.
Help us help you:
⢠Add our office to your contacts/safe list
⢠Check your junk or spam folder and mark us as a safe sender
Our waitlists are long, and every appointment mattersānot just for you, but for others waiting to be seen.
Please note:
⢠It is the patientās responsibility to confirm their appointment and keep track of their appointment details
⢠Appointments must be confirmed at least 7 days in advance, or they may be rescheduled
⢠We ask for a minimum of 24 hoursā notice for any changes or rescheduling
⢠Required labs or diagnostic testing must be completed ahead of time, or your appointment may be rescheduled
⢠Missed (no-show) appointments are subject to a fee, payable prior to rebooking. Fees may vary depending on the office and appointment type
⢠If you canāt make your appointment, let us know as soon as possibleāweāre happy to rebook you and offer your spot to someone in need
A little communication and courtesy go a long way in helping everyone receive timely care. Thank you for working with us š