04/21/2026
To continue our “How Did You Get Into This?” series, our third feature is Michele Bach—our longest-serving team member:
My introduction to this business was supposed to be a six-week fill-in for Jason’s mom, Betty, who was taking a leave of absence. As she was preparing to return, her presence was needed more at home, so Jason asked me to stay on—and that was in 2013.
Not to backtrack, but I have known Jason for many years, as we both worked in the Nutrition Department at NGH in the 1990s. Jason had also bowled with my husband, Peter, and his father, John.
In 2003, Peter’s dad was diagnosed with a very short illness, which was devastating to our family. With Jason’s guidance, professionalism, and attention to detail, everything fell into place. We were able to honour him by displaying photos, his hobbies, and the things that meant the most to him. I realized then that it takes a special kind of person to do this work—Jason was certainly that kind of person.
Fast forward to today, I have now been with the funeral home for 13 years. Having grown up in Norfolk County, worked here, and raised my children here, you tend to know many people. I have always worked with the public and continue to truly enjoy it.
All in all, I feel this job has made me appreciate life—my own and others’—so much more, and it has made me a better person. Even though my role is primarily clerical, I have sewn on buttons, fixed a hem, offered a hug to a grieving family, and listened to their stories. It is important to go through that process, as death is not restricted to the elderly—it can occur at any time, regardless of age, health, or status. It does not discriminate. At times, it is very hard not to wear your heart on your sleeve.
Since 2006, I have volunteered with the Breast Cancer Foundation Committee. With my mother being a breast cancer survivor, this foundation is very close to my heart. I volunteer alongside many amazing women and look forward to working with them year after year. Seeing the survivors—from within our county and beyond—makes me proud to be part of something much bigger than myself.
It was bittersweet when Jason decided to take a step back. The nice thing is that I still get to see him, as he remains part of the funeral home.