06/19/2021
About Us:
We are a small family practice in Stoney Creek, Ontario that treats our patients like family. We are currently looking to hire a fun and outgoing individual to join our team. As a dental receptionist, you will have the opportunity to work alongside and learn from a strong team of dental professionals.
Schedule: Full-Time (Monday-Thursday NO EVENINGS OR WEEKENDS)
Responsibilities Include:
General reception
Customer Service Duties
Establish strong patient relationships while maintaining ethical professional behaviour
Triage referrals, schedule consultations, and appointments
Communicate with referring doctors’ offices, patients, and pharmacies
Respond to all telephone and email inquiries in a timely fashion
Print, mail, and file dictated reports
Confirm patients,
Error-free billing of patients and third parties
Day end/month-end financial reports
Maintenance of department statistics and other reports
Other duties as assigned.
Requirements:
3+ Years of Experience
Experience with ABEL Dental Software
Detail-oriented
Proficiency in English with strong written and communication skills
Strong organizational and multi-tasking skills
Punctual and reliable
Ability to work in a team environment
Shows initiative
Demonstrate active listening and empathy to patients/staff using effective communication skills
Proficiency in Microsoft word
Thank you for your interest in this position, please forward your resume and references to scbfdoffice .com. We look forward to reading your application!