North Eastern Ontario Family and Children's Services

North Eastern Ontario Family and Children's Services Working together for the well-being and safety of children, youth and families. Several other funders support programs as well.

North Eastern Ontario Family and Children’s Services (NEOFACS) is an integrated agency, providing services to children, youth and their families in the Districts of Cochrane and Timiskaming. Our client-responsive programs and services are innovative, evidence-based, and designed to meet the unique needs of those we serve. Our Agency provides Child Welfare, Child and Youth Mental Health, Youth Justice and Prevention programs along with a number of other programs and services. NEOFACS is a non-profit charitable organization governed by a volunteer Board of Governors whose funding is received primarily from the Ministry of Children, Community and Social Services, the Ministry of Health and Long-Term Care and the Ministry of the Attorney General. NEOFACS is designated under the French Language Services Act and as such provides services in both official languages. The spectrum of children’s mental health services includes intervention, public education/prevention and supportive services to children, youth and their families. Our Agency also operates a program for children/youth between the ages of 12-15 that functions as a children’s mental health live-in treatment facility. Our Child Welfare services include assessment, investigation, placement (when and where necessary) as well as, supportive services to children/youth and their families. NEOFACS is visible in several communities in northeastern Ontario. Our head office is located in Timmins. Primary District campuses are located in Kapuskasing and Kirkland Lake; several other communities are also home to NEOFACS campuses and programs and services. For a full listing of locations, please refer to our Contact Us page on our website at www.neofacs.org/contact-us. The staff of NEOFACS is comprised of dedicated professionals focused on making a difference in the lives of children, youth and their families. Currently, the Agency employs approximately 360 staff on a full- or part-time basis. If you have concerns about the safety and/or well-being of a child or youth under 18, please contact us immediately. You can reach us 24/7 at 705-360-7100 or toll-free at 1-800-665-7743 in the Cochrane District or 1-866-229-5437 in the Timiskaming District.

03/06/2026

📢 Il y a de nombreux avantages à faire vos impôts!

Tout le monde doit faire ses impôts, mais c’est particulièrement important pour les personnes à faible revenu.

En faisant vos impôts, vous pourriez :

💰 obtenir un remboursement
💰 recevoir les paiements de prestations et de crédits auxquels vous avez droit

Si vous avez un faible revenu et une situation fiscale simple, vous pourriez utiliser les services Déclarer simplement même si vous n’avez pas reçu d’invitation.

Voyez si vous êtes admissible ➡️ https://www.canada.ca/fr/agence-revenu/nouvelles/salle-presse/conseils-fiscaux/conseils-fiscaux-2026/declarer-simplement.html

[Description de l’image : Une personne d’âge adulte et une jeune enfant regardent la vitrine d’une boulangerie.]

03/06/2026

📢 Doing your taxes has its benefits!

It could mean:

💰 getting a refund
💰 getting benefit and credit payments

If you have a lower income and a simple tax situation, you may be able to use SimpleFile, even without an invitation.

Find out if you may be eligible ➡️ https://www.canada.ca/en/revenue-agency/news/newsroom/tax-tips/tax-tips-2026/putting-the-simple-in-tax-filing.html?utm_source=mediaroom&utm_medium=eml

[Image description: A person with a small child look at a bakery display.]

03/05/2026

Tu…
• te sens isolée?
• éprouves des difficultés financières?
• es adolescente?
• es nouvellement arrivée au Canada?
• vis avec un trouble de consommation ou tu es victime de violence?
Inscris-toi au Programme canadien de nutrition prénatale (PCNP)!
Il est gratuit et comprend…
• un accompagnement personnalisé par un(e) diététiste;
• des vitamines prénatales;
• des cartes-cadeaux de l’épicerie.
Communique avec nous :
• 1 877 442-1212
information@neph.ca

03/05/2026

Are you…
• Feeling isolated?
• Struggling financially?
• In your teens?
• New to Canada?
• Facing challenges like substance use or violence?
Join the Canada Prenatal Nutrition Program (CPNP)!
It’s completely free and includes:
• One-on-one support from a Registered Dietitian
• Prenatal vitamins
• Food supports
Contact us:
• 1-877-442-1212
information@neph.ca

Thank you to   for being a media sponsor and highlighting   and Month!💖✨ Check out our Spotlight: “Social Work Week and ...
03/04/2026

Thank you to for being a media sponsor and highlighting and Month!💖

✨ Check out our Spotlight: “Social Work Week and Month: A time to celebrate those who support local children & youth”✨

At NEOFACS, registered social workers play an essential role in providing guidance, encouragement, counselling, resources, and advocacy. Their compassion and dedication make a long-lasting impact on the well-being and safety of children, youth, and families across the Districts of Cochrane and Timiskaming.🌟

We encourage community members to reach out if they need help or know a young person or family in need of support.💚

We are here to help. You are not alone!🤝

➡️ NEOFACS offers a broad range of services for children and youth (ages 0-17) and their families.
➡️ Our Child and Youth Services are available 24/7/365
📞 1-705-360-7100 or 1-888-229-KIDS (5437) (Toll-Free)

🔗 www.neofacs.org/timminstoday-spotlight-social-work-week-and-month-a-time-to-celebrate-those-who-support-local-children-youth/
📣
Merci à pour son soutien en tant que partenaire médiatique et d'avoir souligné la semaine et le mois du travail social !💖

✨ Découvrez notre article Spotlight : « Social Work Week and Month: A time to celebrate those who support local children & youth » (disponible en anglais)✨

Au sein des SFENEO, les travailleuses et travailleurs sociaux agréés jouent un rôle essentiel en fournissant des conseils, des encouragements, du counseling, des ressources et des services de représentation. Leur compassion et leur dévouement ont un impact durable sur le bien-être et la sécurité des enfants, des jeunes et des familles dans les districts de Cochrane et de Timiskaming.🌟

Nous encourageons les membres de la communauté à nous contacter s'ils ont besoin d'aide ou s'ils connaissent une jeune personne ou une famille qui a besoin de soutien.💚

Nous sommes là pour aider. Vous n'êtes pas seuls !🤝

➡️ Nous offrons une gamme de services pour les enfants et les jeunes (âgés de 0 à 17 ans) et leurs familles.
➡️ Nos services de soutien en cas de crise pour les enfants et les jeunes sont disponibles 24 h/24, 7 j/7, 365 j/an.
📞 1 705 360-7100 ou1 866 229-5437 (sans frais)

🔗 www.neofacs.org/fr/article-spotlight-de-timminstoday-pour-la-semaine-du-travail-social/

A new virtual   Teen Parenting Group for parents of children 12-18 starts on Wednesday, April 1, 2026, at 10 am.✨Enjoy t...
03/03/2026

A new virtual Teen Parenting Group for parents of children 12-18 starts on Wednesday, April 1, 2026, at 10 am.✨

Enjoy the interactivity and peer support of a positive parenting group right from your own home!💻

Registration will be open until 4:30 pm on Wednesday, March 11 , 2026.📆

For more information or to register, please contact our Intake Team at:
📲 1-866-2229-KIDS (4357) (Toll-Free)
📣
Un nouveau groupe sur les pratiques parentales positives pour les parents d’enfants de 12 à 18 ans commence le mercredi 1er avril 2026, à 10 h.✨

Profitez de l’interactivité et du soutien d’un groupe parental positive de votre domicile !💻

L’inscription sera ouverte jusqu’à 16h30 le mercredi 11 mars 2026. 📆

Pour plus d’informations ou pour réserver votre place, veuillez contacter notre équipe d’accueil en au :
📲 1 866 2229-4357 (sans frais)

03/03/2026
03/03/2026

New dates for the snowshoe nature walk! Meet at the KL Complex lobby at 3:20PM on March 4 to learn more about wildlife in winter in Kirkland Lake!!

03/03/2026
We participated in the O'Gorman High School: and NCDSB’s 2026 Youth Health & Wellness Fair in   last week!The event prov...
03/02/2026

We participated in the O'Gorman High School: and NCDSB’s 2026 Youth Health & Wellness Fair in last week!

The event provided an opportunity to connect with youth and engage in conversations about our Child and Youth Services.

We encourage community members to reach out if they need help or know a young person or family in need of support.💚

We are here to help. You are not alone!🤝

➡️ NEOFACS offers a broad range of services for children and youth (ages 0-17) and their families.
➡️ Our Child and Youth Services are available 24/7/365
📞 1-705-360-7100 or 1-888-229-KIDS (5437) (Toll-Free)
🔗 www.neofacs.org/cymh

If you are experiencing an emergency, please call 9-1-1, a crisis helpline like 9-8-8: Su***de Crisis Helpline, or visit your nearest hospital Emergency Department.🚨
📣
Nous avons participé la semaine dernière à la foire sur la santé et le bien-être des jeunes 2026 organisée par l'école secondaire O'Gorman et le NCDSB à Timmins !

Cet événement nous a permis de rencontrer des jeunes et de discuter avec eux de nos services de des enfants et des jeunes.

Nous encourageons les membres de la communauté à nous contacter s'ils ont besoin d'aide ou s'ils connaissent un jeune ou une famille qui a besoin de soutien.💚

Nous sommes là pour aider. Vous n'êtes pas seuls !🤝

➡️ Nous offrons une gamme de services pour les enfants et les jeunes (âgés de 0 à 17 ans) et leurs familles.
➡️ Nos services de soutien en cas de crise pour les enfants et les jeunes sont disponibles 24 h/24, 7 j/7, 365 j/an.
📞 1 705 360-7100 ou1 866 229-5437 (sans frais)
🔗 www.neofacs.org/fr/smej

En cas d’urgence, veuillez appeler le 9-1-1, une ligne d’aide en cas de crise comme le 9-8-8: Ligne d'aide en cas de crise de su***de, ou rendez-vous au service d’urgence de l’hôpital le plus près.🚨

It’s  , March 2-8!🎉Join us in recognizing the social workers within our agency and across our communities for their valu...
03/02/2026

It’s , March 2-8!🎉

Join us in recognizing the social workers within our agency and across our communities for their valuable work supporting children, youth, and families.💖

This year, the theme from Ontario Association of Social Workers is “Care. Insight. Together.”, celebrating the way social workers combine expertise with compassion and culturally sensitive supports. ✨

Learn more and access resources at oasw.org/SocialWorkWeek
📣
C’est la , du 2 au 8 mars !🎉

Joignez-vous à nous pour rendre hommage aux travailleuses et travailleurs sociaux de notre agence et de nos communautés pour leur précieux travail auprès des enfants, des jeunes et des familles.💖

Cette année, le thème de la Semaine du travail social de l’Association des travailleuses et travailleurs sociaux de l’Ontario est « Soins. Discernement. Ensemble. », célébrant la manière dont le travail social allie l'expertise à la compassion et à des soutiens adaptés à la culture. ✨

Pour en savoir plus et accéder aux ressources, consultez le site oasw.org/SemaineDuTravailSocial

Address

707 Ross Avenue East (check Neofacs. Org For All Locations)
Timmins, ON
P4N8R7

Opening Hours

Monday 8:30am - 4:30am
Tuesday 8:30am - 4:30am
Wednesday 8:30am - 4:30am
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

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Our Story

North Eastern Ontario Family and Children’s Services (NEOFACS) is an integrated agency, providing services to children, youth and their families in the Districts of Cochrane and Timiskaming. Our client responsive programs and services are innovative, evidence-based, and designed to meet the unique needs of those we serve. Our Agency provides Child Welfare, Child and Youth Mental Health, Youth Justice and Prevention programs along with a number of other programs and services. NEOFACS is a non-profit charitable organization governed by a volunteer Board of Directors whose funding is received primarily from the Ministry of Children, Community and Social Services. Several other funders support programs as well. NEOFACS is designated under the French Language Services Act and as such provide services in both official languages. The spectrum of children’s mental health services includes intervention, public education/prevention and supportive services to children, youth and their families. We are also the provider of services to children who fall within the Autism Spectrum Disorder. Our Agency also operates three residential programs for children/youth between the ages of 12-18. One of the residential programs is operated under the Youth Criminal Justice System, while the others function as children’s mental health treatment facilities. Our Child Welfare services include, assessment, investigation, placement (when and where necessary) as well as, supportive services to children/youth and their families. NEOFACS is visible in several communities in northeastern Ontario. Our head office is located in Timmins. Primary District campuses are located in Kapuskasing and Kirkland Lake; several other communities are also home to NEOFACS campuses and programs and services. NEOFACS is also proud to own and operate a camp facility located in Moonbeam, Ontario. The staff of NEOFACS is comprised of dedicated professionals focused on making a difference in the lives of children, youth and their families. Currently, the Agency employs approximately 420 staff on a full- or part-time basis.