09/25/2021
Medical Receptionist / Assistant
Position Summary
Part time position in a family practice/walk-in clinic in East York
Responsibilities
• Appointment scheduling
• Greet patients, validate health cards and obtain demographics
• Manage referrals and specialist appointments
• Maintain office inventory, order supplies as needed
• Process documents (faxing, mailing, scanning)
• Facilitate communication between physicians and patients with appropriate documentation
• Direct patients to exam rooms and assist with basic vitals when possible
• Exam room set up, maintenance and organization
• Manage vaccine orders and storage
• Promptly respond to calls and voicemails. Relay important messages.
Qualifications, Skills and Experience
• Bachelors Degree and/or College Degree in Medical Office Administration (preferred but not essential)
• Knowledge of office procedures and medical terminology
• Excellent interpersonal and communication skills (oral and written)
• Respond to patient inquiries in a pleasant, courteous, professional and well informed manner, on the phone and in person.
• Ability to provide top customer service
• Maintain a high level of cultural awareness and sensitivity
• Ability to work well and be adaptable in a fast paced environment and be able to multitask efficiently
• Excellent problem solving skills and detail oriented
• Exceptional organization and time management skills
• Computer literacy skills are an asset
• Must have experience with EMR or we will train to capable candidates
• Knowing Bengali or Hindi is preferable but not essential
• Proficient with Microsoft Word and Microsoft Excel
• Must be able to work flexible hours as needed including Saturday and evenings.
We can offer 1 week training on volunteer basis for suitable candidates.
Job Location:
• 2885 Danforth Ave, Toronto
We are hiring from October 2021.
Salary: to be discussed
