IT, Medical Device & Biotechnology Search

08/12/2025

Quality Assurance & Regulatory Affairs Manager

📍 Markham, Ontario (On-Site) | Reports to President | Full-Time

Our client is a fast-growing health supplements and PPE manufacturer and distributor seeking a hands-on QA/RA Manager to lead compliance, quality, and regulatory initiatives. This role offers direct impact, cross-functional influence, and a clear path to QA/RA Director as they expand.

What You’ll Do

Lead regulatory submissions (Health Canada, NSF, FDA) and product/site licensing.

Develop & maintain SOPs and oversee regulatory compliance monitoring.

Plan and execute internal/external audits and manage CAPA programs.

Partner with R&D, Manufacturing, and Supply Chain to embed compliance in daily operations.

Monitor regulatory changes and update processes accordingly.

Build our QMS from the ground up.

What You Bring

5+ years in combined QA/RA roles in natural health products, nutraceuticals, food manufacturing, PPE, medical devices, or pharmaceuticals.

Proven success in regulatory submissions to Health Canada, NSF, or FDA.

Strong knowledge of GMP, NSF standards, and QMS implementation.

Bonus: Familiarity with ISO 13485 and/or Health Canada Medical Device Regulations.

Leadership style: Proactive, organized, and able to take ownership.

Excellent communication, problem-solving, and stakeholder management skills.

Why Join Them?

High-impact role with visible results.

Career growth to QA/RA Director.

Collaborative and entrepreneurial environment.

Competitive salary and benefits.

Call now to connect with business.

08/04/2025

Seeking an experienced Dynamics 365 professional to manage and improve our client’s CRM systems, with a particular focus on Dynamics interacting with customers in real time. VB.NET, C #, workflows, APIs. Full time hybrid role - Montreal, Toronto, or Ottawa. Please contact Paula at paula@hessjobs.com 416 447 3355

07/03/2025

PhD Clinical Psychology - remote Ontario

COMPANY OVERVIEW
An expanding Niagara region interdisciplinary mental health practice is seeking a dedicated Clinical Psychologist to join their collaborative team. They offer flexible remote, hybrid, or on site work arrangements, full time or part time, focusing on trauma recovery and comprehensive psychological care.

POSITION SUMMARY
They are looking for an ON licensed PhD Clinical Psychologist to deliver exceptional mental health services to diverse clientele. Especially childhood education assessments. Background in Motor Vehicle Accident of great interest. This role offers the opportunity to make meaningful contributions to client recovery while working within a supportive, team-based environment that values professional growth and work-life balance.

ROLE AND RESPONSIBILITIES:
Conduct psychological assessments and develop individualized evidence-based treatment plans.
Provide individual and group therapy while collaborating with interdisciplinary team members.
Monitor client progress, adjust therapeutic approaches, and maintain comprehensive clinical documentation.
Stay current with psychological research and engage in ongoing professional development.
REQUIREMENTS:
Doctoral degree in Clinical Psychology and current Ontario licensure with CPO registration.
Clinical experience in diverse healthcare settings with proficiency in psychological testing and data analysis.
Background in childhood educational psychological assessment and special education programs.
MVA assessments preferred.
Excellent communication skills with collaborative, trauma-informed approach to care.
ATTRACTIONS:
Ability to work on site, hybrid, or fully remote, from anywhere on ON.
Amazing group benefits.
Flexible scheduling.
Work with supportive, inclusive team.

Call now to connect with business.

06/23/2025

Non Animal Model / Non Human Model NAM immunology scientist sought for Canadian pre-clinical, clinical new entity testing lab. Reports to the Senior Director, Immunology. Skilled in lab methodology, tissue culture, immunoassays, Western blots. Any Computational Biology or Systems Biology background of interest. Relocation across Canada and interview costs covered. Canadian ex-pats welcome. paula@hessjobs.com 416 447 3355

06/05/2025

Technical Support Manager - ON or QC
Our client is a respected leader in culinary equipment technology and is recognized for their innovative and high quality commercial products used across Canada. They are seeking a dynamic Technical Territory Support Operations Manager to oversee and develop their authorized service network across in a particular territory. This role focuses on building strategic partnerships, delivering technical training, and ensuring exceptional customer service delivery.

Responsibilities
Recruit, evaluate, and manage service partners while negotiating agreements and monitoring performance metrics.
Design and deliver technical training programs for partners and customers on equipment, hardware, and software.
Oversee territory inventory management, process invoicing, and approve warranty claims.
Prepare monthly performance reports, travel schedules, and maintain accurate territory records.
Collaborate with sales teams and resolve customer complaints to ensure professional service delivery.
Support business development efforts and provide backup coverage to other territories as needed.
Requirements
B. Eng. in Engineering, Electronics, or related technical field (associate degree considered).
Strong understanding of electronic equipment, systems, and technical documentation.
Excellent verbal and written communication skills with ability to present to diverse audiences
Proficiency in MS Office.
Experience with inventory/budget management.
Bilingual capabilities (French/English) preferred for certain territories.
Self-motivated professional with strong organizational and problem-solving skills.
Ability to travel frequently including overnight stays.
Willingness to participate in ongoing professional development and training.

Call now to connect with business.

05/22/2025

Cyber Security Specialist for major Canadian company
https://hessjobs.com/current-job-openings/ #!/ebccf9d2-2a15-4927-bf5a-2cb6d599dc08/detail
Please call 416 447 3355

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05/20/2025

Senior Toxicologist - Montreal BIO company 15+ years' experience.
Paula 416 447 3355

05/15/2025

Hiring mechanical calibration technician for calibration company on Canada's West Coast. paula@hessjobs.com

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05/15/2025

Hiring an instrument calibration technician for company in Vancouver, BC.
Calibrations, verifications, meeting industry standards, working with QA.
Electronics technology program graduate.
paula@hessjobs.com 416 447 3355 Hess Associates Search

05/01/2025

Data-Driven Customer Experience Analytics Manager

A leading international healthcare equipment manufacturer with multiple North American operations seeks a Data-Driven Customer Experience Analytics Manager to lead their support team through analytical process improvement and operational excellence. The ideal candidate will leverage advanced data analysis skills to identify efficiency gaps, bring in streamlined workflows, and drive continuous improvement across customer-facing functions. This opportunity offers the chance to transform service operations through innovative analytics while managing a dynamic team responsible for project management, order processing, and customer experience.

Responsibilities:
Drive process excellence through data analytics, root cause investigation, and system optimization
Oversee data integrity and process compliance within the customer support operation
Extract insights from ERP/CRM systems using advanced Excel, Power BI, and SQL techniques
Identify operational inefficiencies and process gaps through comprehensive data analysis
Create and maintain performance dashboards with critical service metrics and KPIs
Implement process improvements based on quantitative operational insights
Collaborate across departments to optimize order management workflows
Develop automated solutions to enhance data accuracy and operational efficiency
Apply analytical techniques to forecast capacity needs and manage service backlogs
Lead data-driven customer satisfaction initiatives and continuous improvement efforts
Requirements:
Bachelor's degree in Operations, Business Analytics, or related field
5+ years managing teams in service operations or similar environments
Expert-level skills in data manipulation, pivot tables, and business intelligence tools
Strong background in identifying process inefficiencies through statistical analysis
Proven experience optimizing workflows using quantitative methodologies
Ability to translate complex data findings into actionable operational strategies
Experience with process automation and operational control systems
Exceptional analytical problem-solving and cross-functional communication skills

04/15/2025

MLTs, and molecular genetics MLTs, sought for various Ontario roles. CSMLS and CMLTO certified. Please contact hr@hessjobs.com or Paula at 416 447 3355

04/03/2025

Montreal role for CRO Account Manager.
Please contact us at 416 447 3355 or hr@hessjobs.com