MyDirectPlan

08/11/2025

📢 New deadline for Passport program claims!
Starting March 31, 2027, you will have 12 months after each fiscal year ends to submit your Passport claims.
🗓️ Submit all claims for past eligible expenses (up to 2025–2026) by March 31, 2027.
Get all the details here: https://hubs.li/Q03CfH180


📢 Nouvelle date limite pour les demandes de remboursement du programme Passeport !
Débutant le 31 mars 2027, vous avez 12 mois après chaque fin d’année financière pour soumettre vos demandes de remboursements.
🗓️ Soumettez vos demandes de remboursement pour les dépenses admissibles antérieures (jusqu’à 2025-2026) au plus t**d le 31 mars 2027.
Obtenez tous les détails ici : https://hubs.li/Q03CfJF50

06/16/2025

MyDirectPlan will not be accessible to Passport users from Wednesday, June 18 at 7:00 PM to Monday, June 23 at 8:00 AM due to scheduled PassportONE maintenance.

04/29/2025

Passport funding question: What is the limit on live event tickets?

Live event tickets are part of your community participation and supports funding. There is a limit on each event ticket that you purchase, but there is no annual purchase limit on live events. The Passport program will reimburse up to $150 per ticket per person to a maximum of 2 tickets per event. The second ticket is only allowed for a registered support worker, not an unpaid primary caregiver.

For example, if you submit a claim for the purchase of 2 tickets to a NHL game at a cost of $200 per ticket, for a total of $400, where 1 ticket is for the Passport recipient and 1 ticket is for their support worker, the Passport program will reimburse you a total of $300. If, however, one of the tickets was for a family member or unpaid primary caregiver, the Passport program will reimburse you $150.

You can learn more about funding for live event tickets on page 12 of the Passport program guidelines:https://files.ontario.ca/mccss-passport-guidelines-april-2023-en-2023-03-06.pdf

04/12/2025

With Passport Program – We just got recognized as one of their top fans! 🎉

04/08/2025

Check out the new Passport planning tool

Passport funding is a set amount of money provided yearly by the Ontario government that will help pay for some of the things that help you to be more involved in your community and live more independently.

04/07/2025

The updated MyDirectPlan app is here!
Download the latest version of the app and get started today! Available in your app store!

03/26/2025

The updated MyDirectPlan app is coming! Available in your app store on April 7, 2025.
If you have any questions contact our support team support@mydirectplan.com.

01/13/2025

Passport Funding: An important update to the MyDirectPlan claim submission process – starting February 3rd receipts and supporting documents will be required for all expense submissions. Please visit https://hubs.li/Q032kmZv0 or or watch this video https://hubs.li/Q032klLL0 to learn more.
Don’t forget! Year end is almost here – there is no need to wait until March 31st, 2025, submit your invoices as you have them.

01/13/2025

SSAH Funding: Exciting news! Starting January 20th, you can submit future dated expenses through MyDirectPlan for Expense Type: Respite Services and Supports. This is exclusive to reasons “Camp Fees” and “Provided training for me to better support my child”. Visit MyDirectPlan for more details!
Don’t forget! Year end is almost here – there is no need to wait until March 31st, 2025, submit your invoices as you have them.

08/06/2024

There are some important updates for SSAH users on MyDirectPlan. Swipe to see what's coming up on August 12th on the MyDirectPlan web and mobile app. Plus, make sure to check your email for the full details. As always, if you have any questions contact us at support@mydirectplan.com.

02/05/2024

The new and improved MyDirectPlan is now available! https://hubs.li/Q02jPBt10

01/29/2024

Did you hear that MyDirectPlan is getting an upgrade on February 5th 2024?

In order to make this happen MyDirectPlan will be unavailable starting at midnight on February 2nd. We will be back online on February 5th at 7:00 AM with a brand-new look!

In the meantime you can see what’s coming here: https://hubs.li/Q02j0vSl0.

We appreciate your patience and understanding!