
08/08/2025
What makes a great schedule for Personal Support Workers (PSWs)? At VHA, we believe the best answers come from those who live the experience every day.
Through our Champions of Change Fellowship, our PSW fellows led a powerful project grounded in data, lived experience, and collaboration to develop recommendations aimed at improving scheduling systems across the organization. From reducing burnout to strengthening client relationships, their insights are ensuring that VHA never stops improving our care, delivered with heart.
Read how this fascinating research is impacting the development of schedules that support both care and caregiver: https://www.vha.ca/news/building-better-schedules-for-psws-through-collaboration-and-insight/