Inner City Family Health Team

Our Story

The Inner City Family Health Team provides seamless multidisciplinary primary care to homeless and previously homeless individuals in Toronto, with a particular focus on current and former residents of Seaton House. We provide care at our clinic on Queen Street, at Seaton House, and in the community. If you want help with physical health, mental health, substance use, foot care, and/or community living we can help. STATEMENT We respect the rights and dignity of all people taking client centered and recovery orientated approaches, prioritising housing and underpinning our work with a broad view of health, continually innovating through learning, collaboration and partnership. VISION Improving the health and quality of life of homeless and marginalized people and contributing to the elimination of chronic homelessness. MISSION We provide accessible, interdisciplinary primary care to improve the health and quality of life of homeless and marginalised people. We address their health, housing, and social care needs while transitioning to community based living. VALUES Respect: We recognize the rights and dignity of all people. We respect their right to have access to good quality healthcare and work with them as partners in their recovery. CLIENT-CENTERED AND RECOVERY ORIENTATED We believe in providing primary care that is recovery orientated, responding to the needs of our clients and taking a harm reduction approach. We partner with our clients in their recovery, using person centered approaches to reduce the severity of illness and promote well-being. HOUSING FIRST We believe that quick access to safe and affordable housing is a priority for people who are homeless and that other services and supports should follow. BROAD VIEW OF HEALTH We take a person centered approach that includes good health, adequate and affordable housing, good nutrition, a living wage, meaningful activity, social participation, and strong and supportive networks. INNOVATION AND LEARNING We are committed to setting high standards, targets and measures for our performance, continually reviewing and evaluating the quality of the service we provide to ensure we are meeting the needs of clients. We are committed to life-long learning, exploring and developing new, more accessible care pathways for people who are homes and socially and economically marginalized. COLLABORATION AND PARTNERSHIP We believe that we can best meet the needs of those we serve through partnerships, building on community expertise and our relationship with our partners in health, housing and social care.