Dr. Jessica Dunkley

Dr. Jessica Dunkley Offering up-to-date scientific health information & translation services in American Sign Language (

Looking forward to networking at the International Congress on Academic Medicine 2023. Addressing barriers increasing aw...
04/03/2023

Looking forward to networking at the International Congress on Academic Medicine 2023. Addressing barriers increasing awareness towards inclusivity is a journey.

Thank you and I’m grateful and honoured. There are many Indigenous women who are exceptional leaders.
04/28/2022

Thank you and I’m grateful and honoured. There are many Indigenous women who are exceptional leaders.

Meet Dr. Jessica Dunkley!

Dr. Dunkley is the first Métis deaf physician in Canada, and she has a keen and special interest in building bridges between the hearing impaired and the medical community.

Over the course of the COVID-19 pandemic, Dr. Dunkley produced and delivered educational videos for deaf, deafened and hard of hearing Canadians. She also provided a virtual clinic for American Sign Language (ASL) users at the onset of the pandemic when clinics were still adjusting to offering virtual medicine.

She currently sits on the board of the Canadian Administration of Video Relay Services, a non-profit telecommunications services company that works to enable deaf, deafened, hard of hearing, or speech-impaired Canadians who use ASL and Langues des signes québécoise to make telephone calls via videoconferencing tools.

Dr. Dunkley is a leader and proud advocate for creating equal opportunities for all. Thank you, Dr. Dunkley!

Armed with the flu vaccine. Don’t forget to get yours!
10/24/2020

Armed with the flu vaccine. Don’t forget to get yours!

10/23/2020

**UPDATE: clinic is 90% full

I'm offering another flu clinic this Sunday at Aquarius Medical Clinic in Yaletown, one block away from the skytrain from 10-12:30PM. The clinic is 50% full at this time. You must call 604-669-7772 to book an appointment. Thank you.

Aquarius Medical Clinic
202-179 Davie Street
Vancouver, BC

10/15/2020

UPDATE: clinic now 90% full!

Hello everyone. My name is Dr. Jessica Nertomb. Flu vaccines are available at pharmacies and clinics. I'm offering a flu clinic to those who would like to have one. I will be at the clinic from 10-12PM this Sunday, October 18th. My schedule is about 30% full right now. If you're unable to find a clinic or pharmacy to get your vaccine, call Aquarius Medical Clinic at 604-669-7772 to book an appointment.

Aquarius Medical Clinic
202-179 Davie Street
Vancouver, BC

604-669-7772

(1 block from Yaletown Skytrain)

07/10/2020

Speaker: Dr. Nertomb is wearing translucent blue glasses, silver studded earrings, brown hair tied back, blue top with white lab coat on an off white background.

**TRANSCRIPT**

Hello, my name is Dr. Jessica Nertomb. Since COVID-19 started, I started an ASL medical clinic for the Deaf community in BC.

As COVID-19 restrictions are being lifted, businesses and clinics are opening up. Clinics are now better equipped with virtual technology to see their own patients. So you are able to contact your family doctor for a virtual appointment by phone or video. In person appointments are easier to obtain. Does this mean I will be closing my virtual clinic entirely? No.

I will still be offering virtual appointments only with limited availability every 1-2 weeks. There will be no in-person appointments available.

The booking website: jessicanertomb.janeapp.com will close.

If you wish to make an appointment to see me virtually, please contact the Aquarius Medical Clinic at 604-669-7772. They are located in downtown Vancouver.

Aquarius Medical Clinic
202-179 Davie Street
Vancouver, BC
604-669-7772

05/31/2020

Courtesy of Ophthalomologist Dr. Glaucomflecken. Instructions on how to wash pepper spray from your eyes.

Pepper spray has oil. Wash with baby soap or diluted dish soap. Irrigate with at least 1 litre of water. Milk helps with the burn, but not to take the oil out of the eyes.

This Vancouver project included deaf patients; looking at VRI as an option when in person interpreters are not available...
05/29/2020

This Vancouver project included deaf patients; looking at VRI as an option when in person interpreters are not available.

For most people, a visit to the Emergency Room is stressful. Imagine how much more stress you would feel if you don’t speak the language of your health care providers. That is the ongoing challenge at Richmond Hospital’s ER, where over 50% of patients speak mainly Mandarin or Cantonese and inter...

05/29/2020

I had the honour of being interviewed by Dawn Birley from H3 World TV about COVID-19 in International Sign Language.

Come learn when you should go to the hospital or clinic. Also learn about how teleheath has changed healthcare. New rule...
05/27/2020

Come learn when you should go to the hospital or clinic. Also learn about how teleheath has changed healthcare. New rules for the clinic and hospital will be reviewed.

Hello ASL Community! Our Medical Interpreting Services is excited to host another online webinar with Dr. Jessica Nertomb focusing on "Emergency vs. Non-Emer...

05/26/2020

DIY project for mask hooks on your glasses to prevent ear pain from wearing your mask all day!

**TRANSCRIPT**

Hello! The Canadian government has announced that you need to wear a mask if you can’t maintain a physical distance of 2 metres. Or some of you have to work all day with a mask. The ear loops on the mask can be painful to your ears.

I have a truck to help with your ear pain. With this mask, I can hook them onto buttons that are on the arms of my glasses.

You will need two buttons and two small hair elastic bands. Or if you have spare buttons you have never used at home, now you have the opportunity to finally put them to use. The following video will show you how to put it together.

I hope you find it helpful! Let me know how you like them.

05/23/2020

Make your own disinfectant for cheap!



**TRANSCRIPT**

Title: “Make your own bleach disinfectant to kill COVID-19. Q&A with Dr. Nertomb in ASL” on orange background.

Speaker description: Dr. Nertomb; olive skinned female, COVID-grey/brown hair tied back, black top, black cardigan and scarf on white background.

Hello! Are you having a difficult time finding cleaning supplies because of COVID-19. Many are sold out or are very expensive.

You can make your own. Take household bleach that has a concentration of 5.25%. Mix 1/2 tsp of bleach with 1 litre of water. Then pour it into a spray bottle. It is only good for 24 hours, so you will have to make a new bottle daily.

Make sure you do not mix bleach with any other chemicals. You should only mix it with water.

You can use it to clean any surfaces your hands have touched such as microwaves, countertops, water taps, light switches, and door k***s.

You can use it as a household disinfectant. Even better, it is cheap.

If you accidentally get bleach in your eyes, flush them out with water for 5 minutes. If you accidentally ingested bleach, drink 1/2 to 1 cup of water and call your local Poison Control Centre.

Don’t forget to use 5.25% household bleach. If the concentration is different, there is website you can go to for recipes. This can be used to kill COVID-19, other viruses and bacterias.

05/21/2020

Family Doctors are integral to your healthcare!

**TRANSCRIPT**

Title: “World Family Doctor Day - May 19th”. White font on blue background.

Speaker description: Dr. Nertomb; olive skinned female, brown hair tied back, burgundy top, black cardigan and scarf on white background.

Hello! I’m Dr. Jessica Nertomb. Did you know that May 19th is World Family Doctor Day. There are over 6500 family doctors in BC and 1200 in remote communities. About half of the family doctors, 3500 of them teach medical students and resident doctors.

Family doctors can work in hospitals, deliver babies, assist in surgeries and can be anesthetists. There are many other environments family doctors work in.

They specialize in your health, partnering with you to manage your health. They work in teams with other health care professionals and specialists.

The patient-doctor relationship is central to family medicine. They get to know you and serve as trusted health advocates, tailoring the care and advice that they provide to meet each of your changing needs and stage of life.

Some of you don’t have family doctors and receive your care at walk-in clinics or the emergency room.

The challenge is that these doctors don’t really know your history. Some of you may visit several doctors. This affects the continuity of care and you may not necessarily receive better care.

For optimal care, try to find a family doctor.

05/15/2020

Want some tips for your dry lips? Lear more about it from Dr. Nertomb.

**TRANSCRIPT**

Title: “What can I do about dry lips? Q&A with Dr. Nertomb in ASL” on a retro yellow-orange background

Speaker description: Dr. Nertomb; olive skinned female, brown hair tied back, black top and black scarf with silver earring hoops on white background.

Hello! My name is Dr. Jessica Nertomb. I’m senior trainee in dermatology here.

I’m here to answer a question! How can I take care of my dry lips? It can sometimes get worst in the winter.

Did you know that North American winters can be dry. The dry environment is looking for ways to increase humidity. We’re the perfect people to steal humidity from as our bodies are composed of a lot of water. You could add humidifier in your house to increase humidity in the air.

Using your lip balm which contains mint or plant based ingredients can be irritating and cause dry lips. They may contain ‘natural’ ingredients, but they can be irritating for you. It’s best to avoid those kinds of lip balm. The best plain lip balm is Vaseline or the generic brand, petroleum jelly.

But one of most common cause are the lip lickers. They can have dry lips from continually licking their lips because they are dry. A vicious cycle ensues. If you are guilty of being a lip licker try to be conscious and avoid this habit.

05/14/2020

Want to learn what causes eczema, how to treat eczema and what you can do for your skin? Learn more about eczema in ASL!

**TRANSCRIPT**

Title: “What is Eczema? Q&A with Dr. Nertomb in ASL” on beige pinstripe background.

Speaker description: Dr. Nertomb; olive skinned female, brown hair tied back, copper coloured top and black cardigan on white background.

Hello! My name is Dr. Jessica Nertomb. I’ve been asked what is eczema? I’m going to give an overview of eczema. It is a chronic skin disease that results in red, itchy skin. It can be thick and scaly. It usually begins in infancy and changes its presentation with time.

What are some causes of eczema. There is a known genetic component to it. If a family member has it, it can be passed down. Your immune system as well as environmental factors can also cause eczema.

Imagine bricks laid out together without grout to seal them together. Now think about your skin cells lined out side by side without a seal. They are missing the junctions necessary to protect the skin from the outside world. So when it’s compromised, environmental particles such as trees, pollen and food can pe*****te through the skin and trigger an immune response, resulting in red, itchy, dry and scaly skin.

If you have eczema along with asthma and hay fever to things like pollen, trees, grass, dust cats and dogs, they can all be related. Foods are known to flare up your eczema. There is no scientific evidence that supports the theory that foods causes eczema. What we do know is that it can trigger your eczema to flare-up.

There are ways to manage your eczema, just like other chronic diseases. There are lifestyle modifications to improve your skin health. Always have lukewarm showers as hot water strips the natural oils from your skin.

After bathing or showering, always apply your preferred moisturizer. If you already have eczema, it’s best to go fragrance-free. There are up to 3000 different fragrances, but we have no idea what combination is used in the product. It is the company’s proprietary. It can contain chemicals and common plant products. It’s best to avoid it in your soaps, moisturizers and shampoos.

If moisturizers do not work, the next step is to use medicated topicals that range from lotions for your scalp, creams for your body which isn’t so greasy. But ointment based topical are best. Remember skin with eczema is like those “bricks that don’t have grout”. Your skin need a barrier to protect it from the environment. Imagine wearing a cheap rain jacket. Using more water based products such as lotions and creams will not offer the same protection a durable waterproof jacket or ointment would. So your immune system won’t react as the outside environment can’t pe*****te your skin.

Unfortunately some people have severe eczema and require oral medications to calm down their immune responses that causes significant skin disease.

There is a treatment ladder for managing your eczema. When lifestyle modifications and moisturizers aren’t enough to treat the thick, scaling skin, the next step up the ladder is use medicated topical which have steroids to decrease inflammation. Oral medication is the last step to manage severe skin disease.

You may have noticed that the sun, going to hot and humid countries help your skin. Wintertime usually exacerbates your eczema because of the cold temperature and dry weather.

There are different types of eczema. Hand eczema is commonly seen in health care workers who wash their hands frequently. With the COVID-19 pandemic this is a common problem.

You can have allergic contact eczema from things like nickel and cobalt that is found in cosmetic (cheap) jewelry and belts. It can result in itchy, red skin like eczema. There are several types of eczema. And that’s all for eczema today!

05/13/2020

Handy home tip to soften your hands!

**TRANSCRIPT**

Title: “Quick Tip for Dry Hands - Petroleum Jelly. Q&A with Dr. Nertomb in ASL” on pale blue pinstripe background

Speaker description: Dr. Nertomb; olive skinned female, brown hair tied back, black top and scarf on white background.

Hello! My name is Dr. Jessica Nertomb. It’s Q&A today! The topic is what’s the quickest way to treat my dry hands. Maybe you don’t want to buy new products at the store. Or you don’t want to use medicated topicals. But you want to use something you already have at home.

I have a tip for you. Most of you probably have Vaseline (bottle shown at 0:39). The generic brand is known as petroleum jelly.

It’s a really thick ointment. It’s quite nice as it’s fragrance free. It is bland and simple.

Apply a thick layer of petroleum jelly on your hands. Then find rubber or cotton gloves. Even your old socks will work. Leave it on for 2-3 hours. You can keep yourself busy by watching a movie, going for a walk, having a nap or going to sleep with it. Then you can take off your gloves. You will have soft hands. Give it a try!

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Dr. Jessica Nertomb

Licensed Family Doctor in BC and current senior dermatology resident at UBC. She also has two years of public health training.