01/07/2026
💻 A Quick Office Update 💻
We wanted to keep everyone in the loop as we work through a few unexpected technical issues in our systems. Thank you so much for your patience and understanding, we truly appreciate it.
• Email & Appointment Reminders:
Some email reminders are being blocked and may not be sending correctly. This also means emails to set up an online booking account or reset passwords may not come through. As we get everything caught up, reminders may be delayed or temporarily incorrect.
• Tax & Monthly Statements:
Tax statements were attempted to be sent on January 1st. Some were delayed and may have arrived labeled as a monthly statement, though they are in fact your tax statement. This issue also affected January monthly statements that were sent on January 5th.
👉 We will be resending monthly statements, so please double-check emails carefully, as you may see a tax statement instead and then a monthly one coming through later.
We’re actively working behind the scenes to resolve everything as quickly as possible. If something doesn’t look right or you’re unsure, please don’t hesitate to call the office, we’re always happy to help. 💛
Thank you for your grace and patience as we get things back on track.