What are the opening hours?

Monday 10:30am - 9:30pm Tuesday 10:30am - 9:30pm Wednesday 10:30am - 9:30pm Thursday 10:30am - 9:30pm Friday 10:30am - 9:30pm Saturday 10:30am - 4:30pm Sunday 10:30am - 4:30pm

UW MATES

Welcome to the WUSA MATES Peer Support program at the University of Waterloo! You can also access our live chat at https://bit.ly/38RnvVO

Please contact us to set up a virtual appointment at mates@wusa.ca or at wusa.ca/peersupport! MATES (Mentor Assistance Through Education and Support) is a one-to-one student peer support program offered by the Waterloo Undergraduate Student Association in consultation with Campus Wellness. MATES provides support to students who are hoping to build social skills, or are experiencing personal or academic concerns or low-level mental health and wellness difficulties. MATES volunteers are also well-trained and knowledgeable about various resources on and off campus and can assist students through the navigation of those resources. MATES volunteers are required to go through an interview and selection process and extensive training. Services are available to students from all faculties. Students can access our services whether by referral, personally setting up an appointment, or reaching out to MATES during our drop-in hours. Please note MATES is currently offering Microsoft Teams-based, and Live chat appointments, though both drop-in and booked appointments. Please contact us at mates@wusa.ca to book a Microsoft Teams or Live Chat appointment, or visit us at www.wusa.ca/mates. Please visit https://bit.ly/38RnvVO to begin a Live Chat session. To view our hours for drop-in appointments and all modalities, please visit https://wusa.ca/services/uw-mates?fbclid=IwAR1C6KDOUQiG7Jrvdfg0cs7oPK6Rub5w9R1Qjgt9V3mHhH90DEuH-tELWhM. Peer support is currently being offered in English, Punjabi, Hindi, French, Mandarin, Urdu, Cantonese, Tagalog, Brazilian Portuguese, and Spanish.

03/23/2026

Hi Warriors! Swing by our office on the third floor of SLC to get some free boba. All you have to do is write an encouraging message for another student🧋💌 First come first serve! Don’t be late 😉⏰

03/20/2026

Spreading positivity never tasted so sweet 💌

On March 26, stop by the Mates Office (SLC 3102) between 12:30-2:30 PM to write an encouraging postcard for a student on campus and claim your free bubble tea (while supplies last)! 🧋

2 minutes of your time could brighten a fellow student’s day ✨

03/10/2026

Need a break from the grind? 👀 We got you.

Pull up to Zumba with Move Your Mind x Mates and shake off the stress for an hour. Think good music, good energy, and a room full of UW students just there to move and vibe 💃

📅 March 13
⏰ 4–5 PM
📍 PAC Studio 2

What to bring:
• Comfy clothes
• Water bottle 💧
• Indoor athletic shoes (leave outdoor shoes at the door)

RSVP: wusa.ca/zumba
Limited walk-up spots available.

Come for the movement, stay for the vibes.

02/23/2026

Does back to school have you stressed after reading week? Come to SLC Multipurpose room TOMORROW 12:00pm-1:15pm to get some stress relieving cuddles from Henry, Piper and Copper 🐶🐾🥰 See you then!

02/20/2026

Register now for safeTALK training on March 21, 2026, from 9:00 am–12:30pm!

Only $15 for Waterloo Undergraduate Students (regular price $80).

Su***de Alertness for Everyone (SAFE) is a half-day, interactive training that teaches four basic steps to recognize when someone may be thinking about su***de and how to connect them with su***de helping resources.

Most people with thoughts of su***de invite help. Often these opportunities are missed, dismissed or avoided—leaving people more alone and at greater risk. safeTALK training prepares you to help by using TALK (Tell, Ask, Listen and KeepSafe) to identify and engage people with thoughts of su***de and to connect them with further help and care.

Students who attend the training will receive a certificate of completion upon completion of the training.

🔗 Limited spots available. Register now through the link in our bio!

02/13/2026

Happy Valentine’s Day from Mates to you 💙

02/11/2026

Say hello to the team for Winter 2026👋🏻 Our executives are here to ready to warm up the term with plenty of fun events and to support you☕️🧣 Stick around—there’s lots to look forward to this winter☃️❄️

02/03/2026

🗳️Your vote shapes our services!

From one-on-one peer support to campus-wide events and training sessions, the students leaders that you elect this term help guide what matters most to you!

Head to 👉 vote.wusa.ca 👈 and make your vote count!

01/30/2026

Hi Warriors! Come spread some love this Tuesday in SLC lower flex space by making a card which will be donated to the Region of Waterloo Hospice! See you there ❤️

01/22/2026

Register now for safeTALK training on January 31, 2026, from 9:00 am–12:30pm!

Only $15 for Waterloo Undergraduate Students (regular price $80).

Su***de Alertness for Everyone (SAFE) is a half-day, interactive training that teaches four basic steps to recognize when someone may be thinking about su***de and how to connect them with su***de helping resources.

Most people with thoughts of su***de invite help. Often these opportunities are missed, dismissed or avoided—leaving people more alone and at greater risk. safeTALK training prepares you to help by using TALK (Tell, Ask, Listen and KeepSafe) to identify and engage people with thoughts of su***de and to connect them with further help and care.

Students who attend the training will receive a certificate of completion upon completion of the training.

🔗 Limited spots available. Register now through the link in our bio!

11/26/2025

Hey Warriors!!! Our peer support and wellness lounge positions are open now on WUSAs jobs and opportunities page.

11/18/2025

Hey Warriors! Applications are open for our 2026 winter exec team. Apply here https://wusa.ca/jobs-opportunities/ !

Address

200 University Avenue West
Waterloo, ON
N2L3G5

Opening Hours

Monday	10:30am - 9:30pm
Tuesday	10:30am - 9:30pm
Wednesday	10:30am - 9:30pm
Thursday	10:30am - 9:30pm
Friday	10:30am - 9:30pm
Saturday	10:30am - 4:30pm
Sunday	10:30am - 4:30pm

Telephone

+15198884567

Website

https://wusa.ca/mates

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