We are changing how the world lives and ages at home. TheKey provides service 24/7—during holidays, weekends, evenings and overnight.
For over 20 years, TheKey has provided trusted in-home care for seniors and adults with disabilities to achieve successful long-term aging at home. Our highly trained caregivers can provide in-home care, respite care, senior personal care, elder care, and companionship. Our Balanced Care Method emphasizes a healthy mind, body, and spirit - so our clients can live happier, healthier lives at home. We understand that everyone's situation is unique, and we create personalized care plans in collaboration with you to ensure the best possible care. Call us today to see how TheKey can improve your loved one's quality of life.
10/22/2025
Going from the hospital to home after a procedure or fall is a critically important transition for older adults. For many, it also launches their first encounter with home care. Up to one in five will be readmitted within 30 days, with the first 72 hours being the most critical.
When it comes to these four key areas: nutrition and hydration, medication reminders, mobility, and other activities of daily living, proactive support is absolutely essential.
10/14/2025
Survey data shows that most people want to stay at home while they age. But it’s not always clear how to manage aging in place as needs change. Here are three things to consider when trying to determine what type of care your family may need:
• What daily tasks have become challenging?
• Which rooms and/or routines feel less safe than they used to?
• What kind of help would give everyone peace of mind?
Once you have a sense of your questions, needs, and priorities you will feel more confident navigating the care planning process.
Needs will change over time and that's completely normal. Strive to stay flexible and open to what might work best as things evolve.
What questions do you have about care options?
10/01/2025
Are you caring for aging loved ones from hundreds of miles away? You're not alone.
During your next call, listen for these indicators that may signal a need for more support:
• Repeating the same questions or stories.
• Struggling to describe daily routine or giving unclear or contradictory response about medications, appointments, or overall health.
• Rarely mentioning friends or activities they used to enjoy.
• Difficulty following the conversation.
Your action plan starts here:
• Start an honest, compassionate dialogue about what's working and what's not.
• Rally your trusted family or community network to share tasks.
• Consider technology for medication reminders, remote monitoring, or video check-ins.
• Engage professional home care like TheKey to offer hands-on support, real-time updates, and a direct line of connection to your loved one’s wellbeing..
At TheKey, we provide more than care with insight, connection, and continuity. Whether it’s helping with daily routines, catching critical changes in behaviors early, or offering companionship, we’re here to support your loved one’s safety and your peace of mind.
What has been your biggest challenge with long-distance caregiving? Share in the comments. We'd love to hear from you.
09/23/2025
True caregiving goes far beyond the basics. While background checks and training matter, what really makes a difference is when a caregiver becomes an expert on your loved one. Every person has unique triggers and ways they find peace, knowing these details can turn a stressful situation into a manageable one. This attention to personality and individual needs is a central part of how TheKey home care supports client’s whole selves. Dr. Shadi Gholizadeh describes how we provide care that not only addresses unique care needs, but personal preferences, daily routines, and what brings comfort during difficult moments, too.
09/18/2025
In-home care keeps you connected to your community. Personalized home care helps maintain your strong social ties, like Gerri’s grandma, Germaine, while you age in place
💙 Social connection is a lifeline as we age.
Meet Gerri and her 86-year-old grandmother Germaine. Their story shows how the right home care support helps older adults stay rooted in their communities while giving families peace of mind.
• Small daily rituals (like mahjong with friends) preserve identity and joy
• Home is where social connections live: neighbors, acquaintances, and weekly routines that matter
When families have professional support, both seniors and their loved ones can focus on what matters most: enjoying time together. Read the whole article from .
Helping children navigate conversations with grandparents and aging relatives can feel overwhelming, especially when those adults have cognitive changes. Remind everyone to focus on connection and not to worry about right and wrong answers. There’s no need to correct; just connect.
About TheKey: We're North America's leading provider of personalized home care, helping seniors age safely and comfortably in their own homes.
Ready to learn more about home care options? Visit https://thekey.com or call us for a free consultation to discuss how we can support your family's aging-in-place goals.
09/05/2025
Improving mobility maintains independence. Here are four simple ways to stay steady:
✅Daily Routines - Incorporate movement into your everyday activities. Even standing on different surfaces can all build strength and stability.
✅Try a Class - Classes like Tai Chi or yoga can improve balance (and community).
✅Use Assistive Devices (When Needed) - Use grab bars, canes, or walkers consistently to build strength and practice proactive care.
✅Do a Home Safety Check - Remove clutter in walking paths to move safely through the home.
Ironically, fear of falling often leads to moving less, which increases fall risk. With proper support, you can stay active, confident, and independent. More information and inspiration at our blog (link in bio).
At TheKey, our caregivers are experienced in supporting safe daily movement and mobility. With the right approach, we help older adults stay active, engaged, and independent while honoring their routines and preferences.
09/03/2025
Moraima Gutierrez and her mother Gladys Almonte found that personalized in-home care was essential in preserving Gladys' active social life, maintaining her cherished routines, and supporting her desire to age in place with dignity. Choosing the right care for an aging loved one doesn't have to mean sacrificing the independence and routines they cherish most.
Personalized in-home care that is functional and collaborative gives aging parents the tools they need to stay active and independent, like Gladys. Find the whole interview from below:
When we focus on real engagement, amazing things happen. Our clients experience:
💙Renewed sense of purpose
💙Stronger social connections
💙Better physical and mental health
At TheKey, our Balanced Care Method® goes beyond basic assistance. We help clients rediscover hobbies, maintain friendships, and create new meaningful experiences.
Ready to learn how home care can enrich your loved one's life? Visit our website to explore our person-centered approach to aging in place.
About TheKey: We're North America's leading provider of personalized home care, helping seniors age safely and comfortably in their own homes.
Ready to learn more about home care options? Visit https://thekey.com or call us for a free consultation to discuss how we can support your family's aging-in-place goals.
08/20/2025
PhD, shares how morning movement and natural light exposure are key parts of "sleep hygiene" that can improve nighttime rest for older adults. Small changes in daily routines can make a big difference in sleep quality and overall well-being. Learn more about our whole-person approach to healthy aging at TheKey.com
About TheKey: Dr. Shadi Gholizadeh, PhD, MPH is Senior Vice President of Clinical Excellence and Quality at TheKey and TheKey is North America's leading provider of personalized home care, helping seniors age safely and comfortably in their own homes.
Ready to learn more about home care options? Visit https://thekey.com or call us for a free consultation to discuss how we can support your family's aging-in-place goals.
06/13/2025
When families think about home care, they often focus on the medical aspects—medication management, mobility assistance, and health monitoring. But what makes home care truly special is how our caregivers seamlessly step into whatever role is needed throughout the day.
Throughout any given day, our caregivers might find themselves acting as a sous chef in the morning, helping prepare favorite meals just the way someone likes them. By afternoon, they've switched to personal assistant mode, organizing appointments and helping sort through important paperwork. And by evening, they're a trusted dinner companion, sharing stories and conversation over a home-cooked meal.
This adaptability isn't just nice to have—it's essential for quality home care. Every person has different needs at different times of day, and those needs change as health conditions evolve. Our caregivers are trained to recognize these shifts and respond with both professional skill and genuine compassion.
What's remarkable is how this personalized approach helps maintain independence and dignity. Instead of fitting into an inflexible care schedule, the care adapts to fit the person's life, preferences, and daily rhythms.
05/20/2025
You’ve built a life at home. TheKey’s personalized care services grow with you so you can stay there.
The best time to look into older adult care is before an issue arises. This gives you and your loved one plenty of time to examine your options and determine what is the best fit.
At TheKey, we're driven by a desire to help older adults age safely and comfortably at home—and we'd love to tell you why! We offer a free phone consultation to discuss your care options and how we can support your family in this next phase of life. It's the fastest way to get accurate answers to all your questions.
If your mom or dad gets upset when you bring up the idea of home care, it’s time to try a different approach. Here are three expert strategies that can make all the difference:
1. Reframe the issue
2. Emphasize how home care can help them remain independent
3. Involve them in the process
If your mom or dad gets upset when you bring up the idea of home care, it’s time to try a different approach. Here are three expert strategies that can make all the difference.
01/27/2025
Does your care agency have a world-class team of experts at its helm?
At TheKey, we know the value of expert, science-backed information, so we created the Scientific Advisory Board. Made up of experts from several age-related fields, this team advises our in-house experts and guides the direction of our services and programs with the latest research in the industry.
Bringing a loved one home from the hospital is exciting and scary. Our Hospital-to-Home service is designed to make the process simpler and recovery smoother. Before your loved one ever leaves the hospital, we'll speak to their care team and create a care plan that includes services such as:
✅ Medication management
✅ Transportation and mobility support
✅ Personal care and hygiene assistance
✅ Home cleanliness and safety
✅ Companionship
Are you considering hiring a caregiver on your own?
It may seem simpler to hire privately instead of working with an agency, but the opposite is usually true. Finding a high-quality caregiver requires an extensive hiring process, so here's what you can expect:
1. Reviewing applications
2. Scheduling & conducting interviews
3. Contacting references & running background checks
6. Setting up a payment system that includes Social Security, Medicare, and tax withholdings
7. Arranging for Disability, Worker's Compensation, and Liability insurance
And that's just to get your caregiver started. When you work with an agency like TheKey, we do it all for you. Plus, we manage our caregivers and handle scheduling conflicts and performance management.
You might think it’s easier to hire a caregiver for your loved one on your own rather than turning to an agency for help. But, in fact, the exact opposite may be true. Here’s what families looking for a private caregiver need to know.
01/20/2025
How can gardening improve your loved one's health?
Gardening is a fun way to get your loved one moving more. One in three people over age 75 don't engage in any physical activity, so simple activities like walking, stretching, and gardening can make a big impact on their health and well-being.
The caregivers at TheKey work with your loved one to find activities that spark joy, so exercising doesn't feel like a chore.
Over 50 percent of older adults with some type of cognitive impairment never receive a formal diagnosis from their doctor. But the challenges that family caregivers face are real, with or without a diagnosis.
The journey of caring for someone with dementia can feel uncertain, but you’re not alone. At TheKey, we provide compassionate care that helps your loved one live safely and with dignity at home. Our trained caregivers support them in maintaining a sense of connection and meaning, no matter what stage of dementia they’re in.
Is sleep a challenge for your loved one with dementia?
As dementia progresses, sleep disturbances can worsen symptoms like memory loss, confusion, and anxiety. Poor sleep impacts both the person with dementia and their caregivers.
Want to learn how to improve sleep for those living with dementia? Simple strategies, along with in-home care, can make a big difference. Visit our Learning Centre to dive deeper into this important topic: https://thekey.ca/learning-center/dementia-and-sleep
Learn more about the connection between dementia and sleep issues, including practical tips to improve sleep and how in-home dementia care can help.
01/13/2025
Have you heard about the Balanced Care Method™?
It's our proprietary approach to caregiving that goes above and beyond the norm. Here are 3 facts that make it stand out:
1. The Balanced Care Method™ focuses on overall health through 6 pillars of wellness.
2. It's based on the idea that everyone can improve their wellness and quality of life at any age.
3. It isn't the easiest way of doing things, but it is worth it!
Every older adult can experience more joy and wellness with this 360-degree approach. Learn how it can help your loved one today: https://thekey.ca/balanced-care-method
01/10/2025
As a family caregiver, your schedule is busy enough.
Hiring a caregiver privately means you're responsible for scheduling, filling shifts when a caregiver is sick, and addressing any issues that arise with the quality of their care. All of that adds up quickly, and it's common to find it all overwhelming.
Hiring an agency like TheKey allows you to let all of that go. Our team handles everything—even finding another caregiver to fill in when your regular caregiver is unavailable—so you can focus on the other things that need your time and attention.
Did you know that isolation and loneliness increase your loved one's risk of dementia by 50%?
This staggering number is just one part of the picture researchers are uncovering as they study the importance of human connection. If you're wondering how your loved one is doing, here are some questions to ask them:
☑️ Do you have someone to call if there was an emergency at 2 am?
☑️ Who do you see outside the home?
☑️ What activities do you look forward to?
☑️ If you could change one thing about your life, what would you change?
If the answers suggest that isolation is an issue, it's time to consider companion care. A companion caregiver provides support and connection that can help your loved one feel seen again.
Senior loneliness is a serious issue that negatively impacts physical and mental health. Learn more about how in-home companion care services keep seniors safe, engaged, and joyful.
01/06/2025
Quality care begins with quality training.
We train our caregivers to support older adults living with Alzheimer’s and other dementias. They also learn how to provide exceptional specialized care for clients with Parkinson’s, heart disease, cancer, recovering from stroke, and living with other age-related conditions. And if your loved one just needs a little quality companionship and help around the house to live independently, our caregivers can do that well too.
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For us, home care is not just about providing a caregiver. At Home Care Assistance of Vancouver, we believe that care should be as unique as the clients we serve. Our approach to home care is focused on the personal needs and individual preferences of the client and their family. From learning and understanding the care recipient’s daily struggles and home environment, to ongoing evaluation and open communication, our professional Case Management Team ensures your loved one is always receiving the highest level of care.
Home Care Services Tailored to Meet Your Needs
Serving with compassion and devotion, Home Care Assistance is the trusted provider of home care in the Greater Vancouver Area. We provide services that are tailored to meet your specific needs including assistance with activities of daily living such as light housekeeping, laundry and meal preparation, as well as medication reminders and transportation for appointments. Our caregivers always treat their elderly clients with dignity and respect, while assisting them with personal care including bathing, dressing, oral hygiene, toileting and incontinence.
Customized Hourly & Live-In Home Care Plans
Offering flexible hourly and live-in care plans, we allow our clients to determine the care schedule that is most convenient for them. Whether you need care for a few hours a day or around the clock monitoring, we will work with you and your loved one to create a custom home care plan that meets your needs.
