04/20/2025
We are a well-established Massage Therapy Clinic in central downtown Whitby, ON. Celebrating our 38th year with an outstanding reputation in our community. We are currently seeking applications for a full-time Clinic Care Coordinator position for 35 - 40 hours weekly.
We are looking for someone who has a professional and positive attitude, who is friendly, polite and comfortable interacting with people of all ages. You possess excellent problem solving and communication skills, both written and verbal. You have the ability to work in a fast paced environment both independently and as a part of a team. You are self-motivated and self-disciplined, reliable, punctual, honest and hard working. As our Clinic Care Coordinator you will provide administrative and clerical support to our therapists in addition to providing exceptional customer service to our patients.
Responsibilities include but are not limited to:
- greeting patients
- answering phones
- returning emails
- scheduling appointments in our electronic scheduling software
- submitting direct billing claims through extended health care portals
- doing laundry & folding sheets
- maintaining an organized, cleanly and inviting atmosphere
- cleaning
Required Experience :
- Minimum of 2 Years of customer service & reception experience
- A strong interest and personal experience with holistic health care such as Massage Therapy & Reflexology
- Experience with Electronic Scheduling Software is considered an asset (JaneApp)
- Experience submitting insurance claims through the Telus Health, Sunlife, Provider Connect and Blue Cross Portals is considered an asset
Working Hours:
- 35 - 40 hours a week varying between daytime, evenings and occasional Saturdays
Please email a resume and cover letter to:
Cheri Chapple: cheri@whitbymassage.com
Our clinic operates by appointment only. Only suitable applicants will be contacted for an interview. Thank you - We look forward to hearing from you soon!
