Yukon Hospitals

Yukon Hospitals Providing safe and excellent care at our family of hospitals in Whitehorse, Dawson City and Watson Lake.

We are a family of acute care hospitals focused on delivering safe and excellent care to all Yukoners, closer to home, at our facilities in Whitehorse, Dawson City and Watson Lake. As part of our respectful and safe workplaces policy, we're committed to providing a respectful environment free of violence and harassment for all patients, employees, physicians, volunteers and visitors. This commitment extends to our social media channels, and any comments or activity that violate this policy will be removed.

Meet Nicole Dillman!In early December, Nicole was ecstatic to begin her new role as Team Lead for the First Nations Heal...
01/29/2026

Meet Nicole Dillman!

In early December, Nicole was ecstatic to begin her new role as Team Lead for the First Nations Health Programs (FNHP) at Whitehorse General Hospital. This new role was created to strengthen patient care, support staff, and bring greater consistency to how Indigenous patients and families experience care within Yukon Hospitals.

Nicole is a Citizen of Kwanlin Dün First Nation, who lives in Whitehorse with her husband, their three children, and their dog, Berek. Although she grew up in Kamloops, B.C., she has strong family roots in the Yukon.

For Nicole, becoming the Team Lead of FNHP is a responsibility she takes seriously, but also one that represents a personal continuation of work she has been building towards over the last decade. She first started working at the hospital in 2018 as a practicum student in the social work program through Yukon University. Then, she was offered a job as a support worker with FNHP.

“I loved it, and they asked me to stay, and so I did,” says Nicole.

Eight years later, she was ready to step into the new Team Lead role with FNHP.

Some of Nicole’s favourite moments come from spending time with Elders.

“They’ll start telling you all these stories about back when they were growing up, and what they did in the extreme cold,” she laughs.

Looking ahead, Nicole hopes that the new role will help to strengthen relationships, improve care, and ensure First Nation patients and families feel supported during their time at Whitehorse General Hospital. She also plans to take on a greater role in supporting staff well-being.

“I’ll be working to build the best team possible to make ourselves the best support workers that we can be for patients and their families,” she says.

Read more of Nicole’s story at www.yukonhospitals.ca

Yukon Hospitals are very busy. In particular, our emergency department and inpatient units in Whitehorse are once again ...
01/14/2026

Yukon Hospitals are very busy. In particular, our emergency department and inpatient units in Whitehorse are once again experiencing higher than normal volume and demand.

Here’s what you need to know:
- If you need urgent care, don’t hesitate to go to the nearest emergency department or dial 911.
- Wait times in WGH’s emergency department may be longer than usual. We appreciate your patience and understanding during these times. Our team continues to prioritize urgent needs.
- For non-emergency situations or less urgent needs, please call your healthcare provider. In Whitehorse, you can phone the Whitehorse Walk-In Medical Clinic. You can also dial 811 for health advice from a Registered Nurse. For minor ailments, your pharmacist may be able to help.
- You may be cared for in a non-traditional space.

We are committed to safe and excellent hospital care for all Yukoners. Thank you for your understanding and cooperation.

Yukon Hospitals is introducing new resources to enhance patient care and support our workforce. These resources include ...
01/12/2026

Yukon Hospitals is introducing new resources to enhance patient care and support our workforce. These resources include new Charge Nurses and an Access and Flow Team.

A Charge Nurse is really what the name suggests – an experienced Registered Nurse that is in charge of and leads patient care across various areas of the hospital. An ‘Access and Flow’ team will help support you as you move throughout the hospital(s).

What does that mean for you? When you come to the hospital, you and your primary nurse will have the added support of an experienced nurse, ensuring the quality and comfort of your care. You and your family will have added support from focused nursing team that ensures you have everything you need when you come and go from hospital.

These changes will improve quality/safety, reduce delays, and provide better support for our team of nurses—especially after hours—so patients receive the right care, at the right time. This is also intended to meaningfully support frontline staff with patient care, clinical mentorship and timely communication as a foundation to retain and develop clinical teams.

Between now and March, you will see these enhancements come into effect.

Thank you to our patient care teams for helping shape these improvements, and to the Government of Yukon for funding in support of safe and excellent hospital care across the territory.

Yukon Hospitals is now posting real-time wait times online for Whitehorse General Hospital’s outpatient lab (walk-in blo...
01/07/2026

Yukon Hospitals is now posting real-time wait times online for Whitehorse General Hospital’s outpatient lab (walk-in bloodwork and other lab tests) in an effort to enhance the patient experience.

Sharing information such as wait times is part of our priority focus on “telling our story” and helping the people we care for make informed decisions and better prepare when they come to the hospital. Ultimately, the goal is to reduce some of the uncertainty and frustration with waiting – and improve the overall experience.

While lab wait times are available, plans are in the works to add other walk-in services like the Emergency Department and X-ray soon. Stay tuned.

In the meantime, check it out the wait time tracker at www.yukonhospitals.ca

On this Christmas Eve, we’d like to give a shout out to the WGH Women’s Auxiliary. This year, they donated $1200 to buy ...
12/24/2025

On this Christmas Eve, we’d like to give a shout out to the WGH Women’s Auxiliary. This year, they donated $1200 to buy holiday gifts for inpatients. Gifts will be distributed at Whitehorse General Hospital on Christmas Day. Thank you so much for everything you do!

UPDATE 0930 Dec 24/2025: Due to the frigid temperatures, the emergency department and main/daytime entrance doors at Whi...
12/23/2025

UPDATE 0930 Dec 24/2025: Due to the frigid temperatures, the emergency department and main/daytime entrance doors at Whitehorse General Hospital are closed. Signage is posted redirecting you to a different entrance.

Anyone coming to the hospital today for emergency care, bloodwork or another service are asked to use the Thomson Centre entrance. A staff member or volunteer will be available to help guide you to where you need to go.

With weather conditions expected to remain hazardous over the next few days, be safe when traveling, leave extra time whenever possible and be prepared to follow any signage redirecting you to an entrance to the hospital. Our teams are working hard to troubleshoot and resolve issues as they arise.

Thank you for your patience and understanding.

Happy holidays! From the Watson Lake Community Hospital staff. We wish you all the best in the new year.
12/22/2025

Happy holidays! From the Watson Lake Community Hospital staff. We wish you all the best in the new year.

The annual holiday door decorating contest is a long-standing tradition at Yukon Hospitals. Each year, teams of our staf...
12/19/2025

The annual holiday door decorating contest is a long-standing tradition at Yukon Hospitals. Each year, teams of our staff compete for bragging rights by decking their doors with boughs of holly.

In first place this year is the Volunteer Services team with their giant advent calendar. Behind each door is a photo of a toy, representing a real donation to the Whitehorse Firefighters Charitable Society’s Share the Spirit toy drive.

Volunteer Services Coordinator Gwen Ross says she hoped to get 24 donations, one for each day leading up to Christmas, but the team stepped up and donated 63 toys. “It’s a pretty magical thing and it’s a reflection of the spirit of this team,” says Gwen. “They humble me.”

Second place goes to the Information Services team for their door, Error 404 – Christmas Spirit Not Found. The Pharmacy team takes home third place with their Bob Ross snowman. Thanks to everyone who participated! Check out some of the entries below.

We’d like to give a big shout out to everyone who helped make today’s First Nations Health Program Winter Solstice Celeb...
12/18/2025

We’d like to give a big shout out to everyone who helped make today’s First Nations Health Program Winter Solstice Celebration happen. Earlier in the day, the Teechik Gwich’in Dancers got the crowd moving to the Red River Jig. Later, Russell Andre, pictured, stopped by to sing and play guitar. Shä̀w níthän, másin cho, gunałchÎsh, thank you to all who attended.

Due to reduced physician availability, Dawson City Community Hospital is experiencing service limitations. Here’s what y...
12/18/2025

Due to reduced physician availability, Dawson City Community Hospital is experiencing service limitations. Here’s what you need to know:
• The Emergency Department remains open 24/7
• If you need to be admitted to the hospital, you may be cared for at Dawson City Community Hospital, or depending on your needs, you may be transferred to Whitehorse General Hospital or Watson Lake Community Hospital for care

These service limitations are expected to last until December 29, 2025.

Please note: wait times for scheduled X-ray and blood work appointments at Dawson City Community Hospital are slightly longer than normal.

As we head into the holidays, Whitehorse General Hospital (WGH) remains very busy and is currently experiencing high dem...
12/17/2025

As we head into the holidays, Whitehorse General Hospital (WGH) remains very busy and is currently experiencing high demand. Our teams continue to prioritize urgent needs, but you can expect some delays.

Here’s what you need to know:
• You may experience longer wait times for emergency care and/or you may be cared for in a non-traditional space.
• For non-emergency situations or less urgent needs, please call your healthcare provider or call the Whitehorse Walk-In Medical Clinic. For minor ailments, your pharmacist may be able to help. If you are unsure, dial 811 for health advice from a Registered Nurse.

If you need urgent care, don’t hesitate to go to the nearest emergency department or dial 911. We are committed to safe and excellent hospital care for all Yukoners. Thank you for your understanding and cooperation.

Address

5 Hospital Road
Whitehorse, YT
Y1A3H7

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