Yukon Hospitals

09/17/2025

‼️Update: Due to technical issues with our electronic health information system, walk-in lab tests and X-rays were temporarily unavailable. The issue has now been resolved.

The issue happened after routine, planned maintenance of the system. Our people and teams use the system to log any tests and procedures on your health record, ensure key information can be shared with equipment that is used for your tests/scans, and ensure your health provider receives the results in a timely, safe and secure manner.

⏱ Even though the system is back online, there may be some ongoing, short-term impacts as the teams work to complete a backlog of manual reporting and resume regular operations.

We acknowledge and apologize for the inconvenience and any delays in your care. We appreciate your patience, kindness and understanding, as our teams continue to navigate this issue, while managing patient care and supporting resolution.

09/12/2025

Our people and teams continue work to update critical equipment and systems at Whitehorse General Hospital – as part of our priority focus on quality, safety and infrastructure that will support patient care in the years ahead.

✅ After significant planning, our teams have been hard at work, installing a new mechanical washer and steam sterilizer, which increases capacity to reliably clean and sterilize a wide range of medical instruments and tools.

And as part of our response to instrument sterilization capacity issues earlier this year, WGH has also completed or advanced about 90% of the recommendations from our independent external review, including renovations to our medical device reprocessing area. These space updates will be completed by the end of September and help maintain quality and safety standards

The hospital has also been able to reschedule and complete all surgical procedures that were postponed because of the sterilization issue. This allowed us to meet targets for cataract and joint procedures last fiscal year and stay on track in the current year.

⚡️ We are also advancing work on the hospital’s electrical systems, which power nearly all aspects of your care. A special shout out to our teams and partners for their preparedness and support during this week’s unplanned downtime of our back-up power generator.

🙌 Thank you Yukon Energy for lending us a 500-kilowatt generator as additional redundancy – the team plans to continue to put this to use during upcoming planned maintenance of our systems.

❤️ We sincerely appreciate the support from our community, partners and teams to meet today’s needs and grow for tomorrow.

08/12/2025

The entrance directly into Whitehorse General Hospital’s emergency department officially re-opened this morning.

The doors have been closed for the duration of construction of the Fireweed Mental Health Unit.

Patients and visitors can now use this entrance around the clock (24/7) for emergency care needs and after-hours hospital access.

The new entry way has improved access and brought more space and light into our ED. We’ve also been able to add a few more public parking spaces at the front of the hospital.

‼️ For all urgent care needs, dial 911 or go to your nearest emergency department.

06/20/2025

Tomorrow is National Indigenous Peoples Day.

At Yukon Hospitals, we honour the cultures, traditions, and contributions of First Nations, Inuit, and Métis peoples—and especially the strength and knowledge of Indigenous communities here in the Yukon.

This day is a chance to reflect on the importance of cultural safety in health care and to recommit ourselves to reconciliation, not just in words but through continued action.

06/19/2025

06/18/2025

Gladys-Leigh Villacorta’s internship with the First Nations Health Program at Whitehorse General Hospital is more than a career step — it’s a full-circle moment.

Inspired by her grandmother, a former nurse, she’s now supporting Indigenous patients through culturally safe, holistic care. From smudging and traditional meals to comfort in the ER, her work is building trust and connection.

Read her story: https://yukonhospitals.ca/en/about-us/news-events/news/walking-footsteps-her-grandmother

06/17/2025

Missed the first tour? Here’s your chance to see the new Fireweed Mental Wellness Unit at Whitehorse General Hospital!

We’re offering additional public tours:

Tuesday, June 17 | 10:00 AM – 12:00 PM
Friday, June 20 | 12:00 PM – 2:00 PM

Located above the ER — accessible via stairwell #5 or the elevator by Surgical Services. Don’t miss this important opportunity to explore the space before it officially opens!

06/16/2025

🚧 Work is underway on the parking lot at Whitehorse General Hospital to improve traffic flow. 🚧

This will have an impact on some public parking spaces in the main lot directly in front of the hospital. You can expect that finding a spot will be more challenging particularly during peak periods, such as early morning and midday.

If you're coming to hospital, consider an alternate transportation option, such as bus or ride share. You can also consider a non-peak time, such as late afternoon or evening, if possible.

Construction is expected to be complete over the next two weeks. Thank you for your understanding.

06/13/2025

We've released our 2025–2027 Operational Plan!

This plan is grounded in the realities we face across the territory, from rising demand to growing complexity in patient needs, and is shaped by what we’ve heard from staff, patients, and partners.

It outlines the practical steps we’re taking to strengthen healthcare delivery, support our teams, and plan for the future. At its core, this plan is about listening, acting, and prioritizing people, safety, and sustainability in everything we do.

Read more: https://yukonhospitals.ca/en/about-us/news-events/news/yukon-hospitals-releases-new-operational-plan

06/11/2025

Big shoutout to the BScN student nurses from Victoria's Camosun College who recently completed their field school practicum on our Acute Medical and Surgical Units at Whitehorse General Hospital!

We’re proud to support a strong learning environment where students can gain hands-on experience alongside our dedicated teams. Thank you to our staff and our student nurses for contributing to such a positive and collaborative experience!

We're committed to growing the future of healthcare with meaningful clinical placements like this one. Thank you to all our partner learning institutions for helping us build the next generation of care!

06/09/2025

𝗦𝘄𝗲𝗮𝘁𝗽𝗮𝗻𝘁𝘀 𝗗𝗿𝗶𝘃𝗲 𝗦𝘂𝗰𝗰𝗲𝘀𝘀
With help from our amazing community, we collected over 100 pairs of sweatpants. A huge thank you to the St. Francis of Assisi Catholic Secondary School Social Justice Club, whose donation made up 25% of the total!

Thank you to everyone who donated!

06/04/2025

With the opening of the Fireweed Mental Health Unit, Yukon Hospitals is beginning a meaningful transformation — reimagining the names of all inpatient units at Whitehorse General Hospital to reflect healing, culture, and connection to the land.

Each unit will carry the name of a Yukon plant, chosen for its traditional use and symbolism. These changes are part of our broader commitment to creating more inclusive, culturally safe spaces — and to honouring Indigenous knowledge and worldviews in how we care for all Yukoners.

From Fireweed to Wild Rose, these new names reflect the spirit of each space and the care it provides.

Learn more about the meaning behind each name: https://yukonhospitals.ca/en/about-us/news-events/news/new-names-rooted-yukon-plants-coming-hospital-units