18/05/2025
What is E Business?
*E-business* (short for *electronic business*) refers to the use of digital technologies—especially the internet—to conduct business processes. It goes beyond just selling products online; it includes all aspects of running a business online.
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📌 *Key Elements of E-Business:*
1. *Online Buying and Selling*
- Selling products or services via websites or apps (e.g., Amazon, eBay, or Shopify stores).
2. *Customer Service Online*
- Handling customer support through chatbots, email, or social media.
3. *Digital Marketing*
- Promoting products using SEO, social media, Google ads, etc.
4. *Electronic Payments*
- Accepting payments online through systems like PayPal, credit cards, or mobile payments.
5. *Supply Chain and Inventory Management*
- Managing product stock, shipping, and orders using software tools.
6. *Business Communication*
- Using tools like email, Zoom, or Slack for internal or external communication.
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✅ *Examples of E-Business Models:*
- *B2B (Business to Business):* One business sells to another (e.g., wholesale suppliers).
- *B2C (Business to Consumer):* Selling directly to consumers (e.g., an online clothing store).
- *C2C (Consumer to Consumer):* People selling to each other (e.g., Facebook Marketplace).
